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Field Technical Service Representative (Full Time)

Best Buy3 months ago
Ottawa, ON
Mid Level
Full-time

About the role

You’ll love it here! We are hiring immediately for a field technical service representative, which at Best Buy we call a field service agent. No experience required! Your everyday tech use has already given you a great foundation, and we’ll provide the rest of the training you need to assist our customers. Join us and grow your career with our retail team as a field technical service representative today!

What you’ll do:* Provide delivery, installation and repair of the latest and greatest tech in our customers’ homes

  • Help customers determine their technology needs and respond to their questions
  • Ensure vehicles and equipment are well maintained
  • Create an amazing customer experience every time with your dedication to customer service and professionalism

What we’re looking for:* Must be at least 18 years old

  • Have a valid driver’s licence with a clean drivers abstract
  • Ability to lift up to 50 lbs.
  • Successful completion of criminal background check
  • Enthusiasm to support and assist our customers
  • Flexibility to adapt to dynamic situations in a fast-paced environment

Why you’ll love it here:* Employee discounts on awesome tech

  • Competitive compensation and benefits
  • Flexible schedules as per business needs
  • Supportive leaders who care about you and your wellbeing
  • An inclusive, fun, and supportive team who you will quickly call friends
  • Training programs to build new and transferable skills and achieve certifications

Join our amazing team! We are looking for people just like you. About Best Buy As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech. Grow your career in development roles (field services team lead).

1701 Merivale Road, Nepean, ON K2G 3K2

About Best Buy

Retail
10,000+

At Best Buy, our purpose is to enrich lives through technology. We do that by leveraging our unique combination of tech expertise and human touch to meet our customers’ everyday needs, whether they come to us online, visit our stores or invite us into their homes. With over 1,000 stores and more than 90,000 employees in the United States and Canada, we solve key human needs in the areas of productivity, security, health, entertainment, connectivity, and more.

We’re a community of courageous change-makers, ambitious collaborators, and inspiring friends. Whether it’s working as a Geek Squad Agent, an in-store advisor, or in our corporate office, we offer each other support and prepare for what might come next.

We wake up every morning so we can do our part in shaping the future of a changing world. Together, we raise the bar for what’s possible and dream up new solutions to problems we’ve never encountered. We master innovative skills that we didn’t know were within grasp and turn everyday interactions into human connections built to last.

If change motivates you, if technology inspires you — we’re here for you. Tomorrow works here™.