Primary Job Title:  Accountant

Location : Toronto, ON (Hybrid - Anchor Wed/Thurs 2-3+ days)

Shift/Work Schedule:  M-F 8:30-5

Date Posted: 7/16/2025

Employment Type: Contract 5 - 6 months

Salary Range: C$23 - C$27/Hr

Job Description

Summary of Day-to-Day Responsibilities:

Day-to-day management of Mutual Fund (MF) Operations, Settlements, and the Trading Support team:

• Process various transactions accurately in accordance with established guidelines and Service Level Agreements (SLAs); provide process and policy guidance when required.
• Apply knowledge of Fundserv, ISM, Prime OE, and ISD400 (advanced).
• Maintain high service standards by offering optimal customer and partner support; resolve process or operational issues within discretion and escalate as needed.
• Ensure document accuracy and alignment with business intentions, relevant rules, and regulations.
• Build positive relationships with customers, partners, and fund companies by addressing questions and concerns effectively.
• Identify opportunities to improve service delivery, processes, and procedures.
• Demonstrate willingness to cross-train and learn additional functions within the team.
• Familiarity with SIP/SWP, Multiples, Ticketing Application, NFUs, DRIPs, transfers, and rollovers for MF settlements.
• Support the team during vacations and take ownership of issue resolution by actively participating and sharing knowledge to increase task efficiency.
• Maintain a positive work environment and help identify opportunities while providing management with analysis of key process drivers, production gaps, and root cause of outages and breaks.
• Assist the lead and manager in investigating, improving, and redesigning existing processes and addressing pain points within the Mutual Funds Settlements and broker-side teams.
• Identify enhancements to operational processes and assist with the implementation and testing of new processes/technology.
• Review/update procedures, ensuring full documentation of all functions and systems.
• Drive continuous improvement of the current Mutual Fund Settlement model and SLA to enhance client experience and operational efficiency.
• Share knowledge and expertise within the team; ensure timely issue communication and promote strong inter-team relationships.
• Act as a brand ambassador for Mutual Fund Operations and the bank internally and externally.

Must-Have Qualifications:

• Data literacy with intermediate to advanced Excel skills
• Undergraduate degree in finance, accounting, or a related field
• Quick learner with multitasking abilities and adaptability to change
• Minimum 2 years of relevant work experience (accounting, finance, customer service)

Nice-to-Have Qualifications:

• Canadian Securities Course (CSC) or IFIC Course
• Analytical skills and experience in banking operations and financial services
• Tech-savvy with strong computer skills
• Advanced knowledge of Wealth Operations
• Strong knowledge of ISM Book of Record, Prime base/SMS, Prime OE, and Fundserv interactions
• Advanced understanding of Mutual Funds and Brokerage Environments

Disqualifiers:

• None noted

About the Company:

Top 10 bank in Canada and North America offering comprehensive financial solutions. Providing retail, commercial, wealth management, and wholesale banking services, we help clients thrive in today's evolving market.

About GTT:

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!

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