Records and Academic Support Clerk
Top Benefits
About the role
Position Information
Position Title
Records and Academic Support Clerk
Department/Unit
Registrar's Office
Location
Halifax, Nova Scotia, Canada
Posting Number
S127-25
Employee Group
NSGEU Local 77
Position Type
Term
Duration of Contract (if applicable)
1 year
Employment Type
Full Time
Full-time Equivalency (FTE)
1.0
Salary
$27.37 - $34.66 ($46,261 - $58,567 per annum, 32.5 hours per week)
Classification
C6
Provisional Statement
About Dalhousie University
Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.
Job Summary
The Registrar’s Office (RO) is a large, multi-site operation involved in the entire academic experience of Dalhousie students, from recruitment and admissions through to convocation and beyond. Reporting to the Assistant Registrar, Convocation and Special Projects, the Records and Academic Support Clerk is responsible for the administration and clerical support of the process and procedures required for accurate and efficient student records and academic support management.
Key Responsibilities
-
Maintain and update student records, including handling grade changes and grade entry, course adjustments, academic integrity cases, and academic and graduation standing.
-
Support parchment production and convocation by producing and quality checking parchments including replacement parchments, support ceremonies, and manage post-ceremony tasks.
-
Respond to student inquiries, addressing questions about records, graduation, degree audits, and convocation via email and phone.
-
Process and maintain student records, including, but not limited to degree verifications, graduation eligibility assessments, and academic history.
-
Complete IRCC immigration reports, support academic calendar submissions, and run Banner reports.
-
Assist with testing and implementing new student information system features, support updates to graduation application processes, and provide support for the execution of new procedures for convocation ceremonies and the academic calendar.
Note
The successful applicant will be eligible for hybrid work (combination of in-person work on campus and remote work) as agreed by all parties based on operational requirements and university guidelines.
Required Qualifications
-
Business/Administrative Professional diploma with minimum 3-5 years’ related work experience (or equivalent combination of training and experience).
-
Proficient communication, interpersonal, organization and time management skills.
-
Ability to work independently with close attention to detail and accuracy.
-
Proven ability to author clear, organized documentation.
Assets
-
Experience in Banner Production, or a related system.
-
Experience in a Registrar’s Office.
Job Competencies
The successful candidate is expected to demonstrate proficiency in Dalhousie’s core competencies (https://www.dal.ca/dept/leaders.html), in particular:
-
Self-Awareness & Professionalism
-
Respect & Inclusion
-
Knowledge & Thinking Skills
-
Communication
-
Service
Additional Information
Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.
Application Consideration
Bargaining unit employees (NSGEU local 77) are given priority consideration and will be notified on the status of their application following assessment. All other applications will be considered when there is no qualified candidate from the bargaining unit.
We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or Human Resources.
Diversity Statement
Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous persons (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. For more information, please visit www.dal.ca/hiringfordiversity*.*
Posting Detail Information
Number of Vacancies
1
Open Date
06/23/2025
Close Date
06/30/2025
Open Until Filled
No
Special Instructions to Applicant
Quick Link for Direct Access to Posting
https://dal.peopleadmin.ca/postings/18768
About Dalhousie University
One of Canada's leading universities, Dalhousie University is widely recognized for outstanding academic quality and teaching, and a broad range of educational and research opportunities.
Located in Halifax and Truro, Nova Scotia, Dalhousie attracts students from around the world. Since 1818, we've been inspiring students, faculty, staff, and graduates to make significant contributions to our region, Canada, and the world.
Records and Academic Support Clerk
Top Benefits
About the role
Position Information
Position Title
Records and Academic Support Clerk
Department/Unit
Registrar's Office
Location
Halifax, Nova Scotia, Canada
Posting Number
S127-25
Employee Group
NSGEU Local 77
Position Type
Term
Duration of Contract (if applicable)
1 year
Employment Type
Full Time
Full-time Equivalency (FTE)
1.0
Salary
$27.37 - $34.66 ($46,261 - $58,567 per annum, 32.5 hours per week)
Classification
C6
Provisional Statement
About Dalhousie University
Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.
Job Summary
The Registrar’s Office (RO) is a large, multi-site operation involved in the entire academic experience of Dalhousie students, from recruitment and admissions through to convocation and beyond. Reporting to the Assistant Registrar, Convocation and Special Projects, the Records and Academic Support Clerk is responsible for the administration and clerical support of the process and procedures required for accurate and efficient student records and academic support management.
Key Responsibilities
-
Maintain and update student records, including handling grade changes and grade entry, course adjustments, academic integrity cases, and academic and graduation standing.
-
Support parchment production and convocation by producing and quality checking parchments including replacement parchments, support ceremonies, and manage post-ceremony tasks.
-
Respond to student inquiries, addressing questions about records, graduation, degree audits, and convocation via email and phone.
-
Process and maintain student records, including, but not limited to degree verifications, graduation eligibility assessments, and academic history.
-
Complete IRCC immigration reports, support academic calendar submissions, and run Banner reports.
-
Assist with testing and implementing new student information system features, support updates to graduation application processes, and provide support for the execution of new procedures for convocation ceremonies and the academic calendar.
Note
The successful applicant will be eligible for hybrid work (combination of in-person work on campus and remote work) as agreed by all parties based on operational requirements and university guidelines.
Required Qualifications
-
Business/Administrative Professional diploma with minimum 3-5 years’ related work experience (or equivalent combination of training and experience).
-
Proficient communication, interpersonal, organization and time management skills.
-
Ability to work independently with close attention to detail and accuracy.
-
Proven ability to author clear, organized documentation.
Assets
-
Experience in Banner Production, or a related system.
-
Experience in a Registrar’s Office.
Job Competencies
The successful candidate is expected to demonstrate proficiency in Dalhousie’s core competencies (https://www.dal.ca/dept/leaders.html), in particular:
-
Self-Awareness & Professionalism
-
Respect & Inclusion
-
Knowledge & Thinking Skills
-
Communication
-
Service
Additional Information
Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.
Application Consideration
Bargaining unit employees (NSGEU local 77) are given priority consideration and will be notified on the status of their application following assessment. All other applications will be considered when there is no qualified candidate from the bargaining unit.
We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or Human Resources.
Diversity Statement
Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous persons (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. For more information, please visit www.dal.ca/hiringfordiversity*.*
Posting Detail Information
Number of Vacancies
1
Open Date
06/23/2025
Close Date
06/30/2025
Open Until Filled
No
Special Instructions to Applicant
Quick Link for Direct Access to Posting
https://dal.peopleadmin.ca/postings/18768
About Dalhousie University
One of Canada's leading universities, Dalhousie University is widely recognized for outstanding academic quality and teaching, and a broad range of educational and research opportunities.
Located in Halifax and Truro, Nova Scotia, Dalhousie attracts students from around the world. Since 1818, we've been inspiring students, faculty, staff, and graduates to make significant contributions to our region, Canada, and the world.