Research and Evaluation Coordinator
About the role
Research & Evaluation Coordinator
Full-Time, Permanent
Hybrid, Toronto
Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of services to hundreds of young people every day.
More than a place to stay, we provide life-changing care with unconditional love and respect. We meet youth’s immediate needs and then we work together to achieve their future goals. We offer 24/7 crisis shelter transitional housing options on-site and, in the community, health and well-being support, training and skill development, and ongoing care once youth move into the community.
For over 40 years, Covenant House has been dedicated to its mission of serving youth on the street and to protect and safeguard all youth with absolute respect and unconditional love. Since 1982, Covenant House has supported more than 100,000 young people.
This individual leads and coordinates multiple research and evaluation projects at Covenant House Toronto on various topics and programming related to youth homelessness and sex trafficking.
Responsibilities:
- Keeping abreast of current research and literature
- Creating research and evaluation frameworks, including identification of methodology and measurement tools
- Qualitative and quantitative data collection and analysis
- Synthesis and writing of results
- Dissemination of research and evaluation findings
- Creation and administration of surveys using Qualtrics
- Working with program staff to identify and develop measures for outcomes and KPIs
- Development of data visualizations using Tableau, infographics
- Other research and evaluation tasks as assigned
Qualifications:
- Master’s Degree, preferably in social sciences, or Bachelor’s and equivalent experience
- 3-5 years of direct research experience utilizing both quantitative and qualitative methodologies and data. Experience coordinating research will be prioritized
- Knowledge of both qualitative and quantitative methodologies and related software e.g., SPSS and NVivo
- Ability to create data visualizations, knowledge of Tableau an asset
- Excellent communication skills, both written and spoken
- Comfortable working on multiple tasks and in a fast-paced environment
- Strong interpersonal skills
- Ability to conduct all stages of research and evaluation process from a trauma-informed, anti-oppressive lens
- Knowledge of youth homelessness, sex trafficking and/or front-line work is an asset
Interested candidates should submit their resume and cover letter in one document no later than July 29**,** 2025. Only candidates selected to move forward in the recruitment process will be contacted. No agencies for phone calls please.
At Covenant House Toronto we believe in a workplace culture of inclusion that is welcoming, respectful and safe for all staff. It is critical to Covenant House Toronto success to eliminate barriers and promote the inclusion of equity groups. Equity groups have been, and continue to be, underrepresented and marginalized in the workforce, leadership roles, and in some specific occupations. Equity groups include but may not be limited to Indigenous persons, racialized people, gender diverse people, 2SLGBTQIA+ people, and people with disabilities.
In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Covenant House Policy on Accommodation, a request for accommodation will be accepted as part of the Covenant House recruitment process.
About Covenant House International
No youth should ever be without a home — period. This urgent belief and over 50 years of experience have placed Covenant House at the forefront of the fight against youth homelessness. Founded in 1972, Covenant House is the largest primarily privately-funded agency in the North and Central America offering free 24/7 crisis care, housing, and supportive services for youth, young families, and survivors of human trafficking. Located in 34 cities across 5 countries (the United States, Canada, Guatemala, Honduras, and Mexico) Covenant House provides shelter, food, medical and mental health care, crisis intervention, educational and vocational services, and an array of supportive services to youth facing homelessness regardless of their race, religion, sexual orientation, gender identity or expression. The Covenant House mission is centered and built on community, where youth, staff, volunteers, and partners love one another unconditionally, respect each other absolutely, and dedicate ourselves to a covenant of compassion and hope.
Research and Evaluation Coordinator
About the role
Research & Evaluation Coordinator
Full-Time, Permanent
Hybrid, Toronto
Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of services to hundreds of young people every day.
More than a place to stay, we provide life-changing care with unconditional love and respect. We meet youth’s immediate needs and then we work together to achieve their future goals. We offer 24/7 crisis shelter transitional housing options on-site and, in the community, health and well-being support, training and skill development, and ongoing care once youth move into the community.
For over 40 years, Covenant House has been dedicated to its mission of serving youth on the street and to protect and safeguard all youth with absolute respect and unconditional love. Since 1982, Covenant House has supported more than 100,000 young people.
This individual leads and coordinates multiple research and evaluation projects at Covenant House Toronto on various topics and programming related to youth homelessness and sex trafficking.
Responsibilities:
- Keeping abreast of current research and literature
- Creating research and evaluation frameworks, including identification of methodology and measurement tools
- Qualitative and quantitative data collection and analysis
- Synthesis and writing of results
- Dissemination of research and evaluation findings
- Creation and administration of surveys using Qualtrics
- Working with program staff to identify and develop measures for outcomes and KPIs
- Development of data visualizations using Tableau, infographics
- Other research and evaluation tasks as assigned
Qualifications:
- Master’s Degree, preferably in social sciences, or Bachelor’s and equivalent experience
- 3-5 years of direct research experience utilizing both quantitative and qualitative methodologies and data. Experience coordinating research will be prioritized
- Knowledge of both qualitative and quantitative methodologies and related software e.g., SPSS and NVivo
- Ability to create data visualizations, knowledge of Tableau an asset
- Excellent communication skills, both written and spoken
- Comfortable working on multiple tasks and in a fast-paced environment
- Strong interpersonal skills
- Ability to conduct all stages of research and evaluation process from a trauma-informed, anti-oppressive lens
- Knowledge of youth homelessness, sex trafficking and/or front-line work is an asset
Interested candidates should submit their resume and cover letter in one document no later than July 29**,** 2025. Only candidates selected to move forward in the recruitment process will be contacted. No agencies for phone calls please.
At Covenant House Toronto we believe in a workplace culture of inclusion that is welcoming, respectful and safe for all staff. It is critical to Covenant House Toronto success to eliminate barriers and promote the inclusion of equity groups. Equity groups have been, and continue to be, underrepresented and marginalized in the workforce, leadership roles, and in some specific occupations. Equity groups include but may not be limited to Indigenous persons, racialized people, gender diverse people, 2SLGBTQIA+ people, and people with disabilities.
In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Covenant House Policy on Accommodation, a request for accommodation will be accepted as part of the Covenant House recruitment process.
About Covenant House International
No youth should ever be without a home — period. This urgent belief and over 50 years of experience have placed Covenant House at the forefront of the fight against youth homelessness. Founded in 1972, Covenant House is the largest primarily privately-funded agency in the North and Central America offering free 24/7 crisis care, housing, and supportive services for youth, young families, and survivors of human trafficking. Located in 34 cities across 5 countries (the United States, Canada, Guatemala, Honduras, and Mexico) Covenant House provides shelter, food, medical and mental health care, crisis intervention, educational and vocational services, and an array of supportive services to youth facing homelessness regardless of their race, religion, sexual orientation, gender identity or expression. The Covenant House mission is centered and built on community, where youth, staff, volunteers, and partners love one another unconditionally, respect each other absolutely, and dedicate ourselves to a covenant of compassion and hope.