Top Benefits
About the role
Installation Scheduler Job Profile
Summary Of Duties And Responsibilities The key functions of the SES Installation Scheduler role are the coordination and management of
electronic security installation projects. The Installation Scheduler also manages various stages of the
installation process from order visibility to on-time delivery to installation to order closure. These
business activities include interfacing directly with customers, coordinating project implementation
deliverables from start to finish in coordination with the District Installation Manager, Project Managers
and/or District General Manager, interfacing with internal technician resources and subcontractors,
establishing and meeting installation project schedules, ordering parts as needed, and driving customer
satisfaction. The Installation Scheduler reports to the District Installation Manager.
Major Duties and Responsibilities
- Scheduling of Installation Technicians to ensure jobs are prioritized to meet requires customer
completion dates with District Install Manager and Project Manager support.
- Drive installation process for all orders assigned from start to finish, working in close alignment
with Project Managers and field leadership
- Coordination with PMs specific to subcontractors schedules, including the tracking of arrivals
and departures to/from customer sites.
- Review all new orders assigned for Customer Contact Information, Scope of Work, and
Traditional/TIS allowances.
- Works closely as the primary customer contact to obtain good Customer Completion Dates
(CCD) and determine accurate Projected Start Dates (PSD) when assigned this role by the District
Install Manager.
- Maintain Electronic Installation Folders for all assigned orders.
- Manage changes to PSD and Project Scope inclusive of accessing impact of changes on triggering
product to manufacturing, releasing through transportation, and assuring resources are
scheduled.
- Own equipment related tasks specific to submitting approved schedule ordering, equipment
tracking, process RMAs, and contacting vendor(s) to obtain service invoices.
- Review and submit subcontractor POs for approval and to Accounts Payable. After each project
is complete, clean up MOR, process signed CFIN in Solomon and closing out tasks/reports.
- Create and document action items and notes in Solomon and escalate as needed when action
items are not met.
- Maintain installation schedule using Solomon or other company scheduling tools/systems for
assigned orders.
- Assist in follow up with labor force via phone, e-mail, etc. on Customer expectations to meet
PSD and CCD dates through script format.
- Other duties as assigned
Benefits
- Full Benefits as of Day 1
- Retirement Plans as of Day 1
- Short Term and Long Term Disability
- Paid vacation, holiday
- Educational Assistance
- Company Training Program
- Exceptional growth opportunities
Securitas Electronic Security is an Affirmative Action/Equal Opportunity
About Securitas Technology
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services.
Top Benefits
About the role
Installation Scheduler Job Profile
Summary Of Duties And Responsibilities The key functions of the SES Installation Scheduler role are the coordination and management of
electronic security installation projects. The Installation Scheduler also manages various stages of the
installation process from order visibility to on-time delivery to installation to order closure. These
business activities include interfacing directly with customers, coordinating project implementation
deliverables from start to finish in coordination with the District Installation Manager, Project Managers
and/or District General Manager, interfacing with internal technician resources and subcontractors,
establishing and meeting installation project schedules, ordering parts as needed, and driving customer
satisfaction. The Installation Scheduler reports to the District Installation Manager.
Major Duties and Responsibilities
- Scheduling of Installation Technicians to ensure jobs are prioritized to meet requires customer
completion dates with District Install Manager and Project Manager support.
- Drive installation process for all orders assigned from start to finish, working in close alignment
with Project Managers and field leadership
- Coordination with PMs specific to subcontractors schedules, including the tracking of arrivals
and departures to/from customer sites.
- Review all new orders assigned for Customer Contact Information, Scope of Work, and
Traditional/TIS allowances.
- Works closely as the primary customer contact to obtain good Customer Completion Dates
(CCD) and determine accurate Projected Start Dates (PSD) when assigned this role by the District
Install Manager.
- Maintain Electronic Installation Folders for all assigned orders.
- Manage changes to PSD and Project Scope inclusive of accessing impact of changes on triggering
product to manufacturing, releasing through transportation, and assuring resources are
scheduled.
- Own equipment related tasks specific to submitting approved schedule ordering, equipment
tracking, process RMAs, and contacting vendor(s) to obtain service invoices.
- Review and submit subcontractor POs for approval and to Accounts Payable. After each project
is complete, clean up MOR, process signed CFIN in Solomon and closing out tasks/reports.
- Create and document action items and notes in Solomon and escalate as needed when action
items are not met.
- Maintain installation schedule using Solomon or other company scheduling tools/systems for
assigned orders.
- Assist in follow up with labor force via phone, e-mail, etc. on Customer expectations to meet
PSD and CCD dates through script format.
- Other duties as assigned
Benefits
- Full Benefits as of Day 1
- Retirement Plans as of Day 1
- Short Term and Long Term Disability
- Paid vacation, holiday
- Educational Assistance
- Company Training Program
- Exceptional growth opportunities
Securitas Electronic Security is an Affirmative Action/Equal Opportunity
About Securitas Technology
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services.