Top Benefits
About the role
Job Overview
We are seeking a motivated and enthusiastic Sales Associate to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support while driving sales. Your ability to engage with customers, understand their needs, and recommend suitable products will be key to your success in this position. The ideal candidate will possess a passion for technology sales and a commitment to delivering outstanding customer experiences.
Duties
- Greet customers warmly and ascertain their needs to provide tailored assistance.
- Demonstrate product features and benefits to encourage purchases and upselling opportunities.
- Operate the Point of Sale (POS) system efficiently for transactions and inventory management.
- Maintain an organized sales floor, ensuring products are well-displayed and stocked.
- Handle customer inquiries via phone or in-person with excellent phone etiquette.
- Collaborate with team members to achieve store goals and enhance overall customer satisfaction.
- Stay updated on product knowledge, promotions, and industry trends to effectively sell products.
- Assist in training new staff members on sales techniques and store policies.
Skills
- Strong organizational skills to manage multiple tasks efficiently.
- Proven upselling techniques that drive additional sales opportunities.
- Proficiency in using POS systems for transactions and reporting.
- Experience in technology sales is a plus, enhancing your ability to connect with customers.
- Excellent phone etiquette for handling customer calls professionally.
- Effective time management skills to prioritize tasks in a fast-paced environment.
- Ability to sell products confidently while addressing customer needs effectively.
- Multilingual or bilingual capabilities are highly desirable, allowing for better communication with diverse customers.
- Exceptional customer service skills that foster positive relationships with clients.
Join our team as a Sales Associate where your contributions will make a significant impact on our customers' experiences and our overall success!
Job Type: Part-time
Pay: $17.20-$18.00 per hour
Benefits:
- Store discount
Shift:
- 4 hour shift
- 8 hour shift
Work days:
- Monday to Friday
Work Location: In person
About Steve Madden
Steven Madden, Ltd. is globally recognized as a leading company in the fashion industry. What began as a modest $1100 investment in 1990 has developed into one of the most iconic brands in footwear. From a factory in Queens, NY, Steve Madden has revolutionized the shoe industry, merging years of experience with unique and creative designs. Inspired by rock and roll and his NY roots, Steve’s vision to provide on-trend women and men with an outlet to express their individuality is innovative, daring, and inspiring. Steve’s innate understanding of trends and unparalleled willpower have resulted in millions of customers worldwide and propelled his designs to the forefront of fashion.
In addition to marketing products under its own brands including Steve Madden®, Dolce Vita®, Betsey Johnson®, Blondo® and ATM®, Steve Madden licenses footwear, handbags and certain accessories for the Anne Klein® brand. In addition, Steve Madden designs and sources products under private label brand names for various retailers. Steve Madden’s wholesale distribution includes department stores, mass merchants, off-price retailers, shoe chains, online retailers, national chains, specialty retailers and independent stores. Steve Madden also directly operates brick-and-mortar retail stores and e-commerce websites. In addition, Steve Madden licenses certain of its brands to third parties for the marketing and sale of certain products in the apparel, accessory, and home categories.
With an emphasis on retail, wholesale, licensing and international business, there's a constant need for new ideas and versatility. Our environment is extremely fast paced and requires associates to maintain a balance of energy and professionalism. Steve Madden is about fashion-forward product and great people. Our employees are energized, intelligent and passionate about our business and committed to providing excellent customer service.
Top Benefits
About the role
Job Overview
We are seeking a motivated and enthusiastic Sales Associate to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support while driving sales. Your ability to engage with customers, understand their needs, and recommend suitable products will be key to your success in this position. The ideal candidate will possess a passion for technology sales and a commitment to delivering outstanding customer experiences.
Duties
- Greet customers warmly and ascertain their needs to provide tailored assistance.
- Demonstrate product features and benefits to encourage purchases and upselling opportunities.
- Operate the Point of Sale (POS) system efficiently for transactions and inventory management.
- Maintain an organized sales floor, ensuring products are well-displayed and stocked.
- Handle customer inquiries via phone or in-person with excellent phone etiquette.
- Collaborate with team members to achieve store goals and enhance overall customer satisfaction.
- Stay updated on product knowledge, promotions, and industry trends to effectively sell products.
- Assist in training new staff members on sales techniques and store policies.
Skills
- Strong organizational skills to manage multiple tasks efficiently.
- Proven upselling techniques that drive additional sales opportunities.
- Proficiency in using POS systems for transactions and reporting.
- Experience in technology sales is a plus, enhancing your ability to connect with customers.
- Excellent phone etiquette for handling customer calls professionally.
- Effective time management skills to prioritize tasks in a fast-paced environment.
- Ability to sell products confidently while addressing customer needs effectively.
- Multilingual or bilingual capabilities are highly desirable, allowing for better communication with diverse customers.
- Exceptional customer service skills that foster positive relationships with clients.
Join our team as a Sales Associate where your contributions will make a significant impact on our customers' experiences and our overall success!
Job Type: Part-time
Pay: $17.20-$18.00 per hour
Benefits:
- Store discount
Shift:
- 4 hour shift
- 8 hour shift
Work days:
- Monday to Friday
Work Location: In person
About Steve Madden
Steven Madden, Ltd. is globally recognized as a leading company in the fashion industry. What began as a modest $1100 investment in 1990 has developed into one of the most iconic brands in footwear. From a factory in Queens, NY, Steve Madden has revolutionized the shoe industry, merging years of experience with unique and creative designs. Inspired by rock and roll and his NY roots, Steve’s vision to provide on-trend women and men with an outlet to express their individuality is innovative, daring, and inspiring. Steve’s innate understanding of trends and unparalleled willpower have resulted in millions of customers worldwide and propelled his designs to the forefront of fashion.
In addition to marketing products under its own brands including Steve Madden®, Dolce Vita®, Betsey Johnson®, Blondo® and ATM®, Steve Madden licenses footwear, handbags and certain accessories for the Anne Klein® brand. In addition, Steve Madden designs and sources products under private label brand names for various retailers. Steve Madden’s wholesale distribution includes department stores, mass merchants, off-price retailers, shoe chains, online retailers, national chains, specialty retailers and independent stores. Steve Madden also directly operates brick-and-mortar retail stores and e-commerce websites. In addition, Steve Madden licenses certain of its brands to third parties for the marketing and sale of certain products in the apparel, accessory, and home categories.
With an emphasis on retail, wholesale, licensing and international business, there's a constant need for new ideas and versatility. Our environment is extremely fast paced and requires associates to maintain a balance of energy and professionalism. Steve Madden is about fashion-forward product and great people. Our employees are energized, intelligent and passionate about our business and committed to providing excellent customer service.