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Customer Experience Specialist

Invermere, BC
CA$23 - CA$25/hour
Senior Level
Temporary
Full-time
Fixed term contract

Top Benefits

$23-$25 per hour, depending on experience
4 day workweek, Tuesday – Friday
Monthly Team Lunch

About the role

THE POSITION:

You pack some serious superhero skills; organization, prioritization and systematization, to name a few. Listen up! This is for you!

We are on the hunt for a full time Front Seat Co-Driver, AKA Customer Experience Specialist to join our growing team in Invermere, British Columbia! Must possess a love for cars, human beings and planet earth.

Previous automotive experience preferred but not required. Must have a knack for technical concepts.

IF YOU:

  • Possess a love for cars, human beings and planet earth

  • Have a 'glass half full' outlook on life

  • Delight in the details and strive to exceed expectations

  • Meet challenges with integrity & honesty

  • Work with a high level of energy and a good sense of humour

  • Can deliver sound advice and exude positivity

Then we would like to hear from you!

QUALIFICATIONS + SKILLS:

Previous customer service experience is considered an asset

Previous experience in the automotive industry is not required, but is considered an asset

Positive and passionate personality

Confident communicator

Proven experience in customer service

Highly organized and detail-oriented

Proficiency with computers and Windows based software

An ability to multitask in a fast paced, time-sensitive environment

Professional, well-groomed appearance, representing the Cleanline brand

AS FRONT SEAT CO-DRIVER YOU WILL:

Ensure customer experience is consistent and in line with our values by supporting the Service Advisor…each and every time!

Be the first face customer see

Answer calls, greet customers and schedule appointments

Carry out pre-appointment reminders and follow-up calls

Perform pre-work walk around inspections

Demonstrate a positive attitude and commitment to teamwork

Random missions as required (e.g. washing cars, shuttling customers, etc.)

AS FRONT SEAT CO-DRIVER YOUR MAIN RESPONSIBILITIES WILL BE:

Service Advisor Support

  • Customer check-in
  • Receive keys
  • Make additional notes
  • Assign work order to technician
  • Communicate messages to S/A
  • Organize parking lot
  • Perform follow up phone calls
  • Schedule appointments
  • Online booking & voicemails
  • Next day preparation
  • Courtesy car management
  • Perform pre-work vehicle walk around inspections
  • Shuttle customers and vehicles
  • Torque check customer wheels
  • Pick up and delivery of parts
  • Wash customer vehicles
  • Manage tire storage inventory

Parts

  • Maintain stock inventory
  • Communicate low inventory with S/A
  • Receive parts
  • Assign to bins and shelves
  • Return un-used parts

Workshop Support

  • Assist with shop up-keep as required

WE OFFER:

$23-$25 per hour, depending on experience

Perks and Benefits:

  • 4 day workweek, Tuesday – Friday (+ a mountain playground for your weekends!)
  • Monthly Team Lunch
  • A fun lovin’, positive-vibe workplace
  • A progressive shop with systems in place
  • Bright, clean and modern facility

Get to know us: www.cleanlineautomotive.com

Email resume: adam@cleanlineautomotive.com

Thank you, we will contact successful applicants.

Job Types: Full-time, Fixed term contract
Contract length: 3 months

Pay: $23.00-$25.00 per hour

Flexible language requirement:

  • French not required

Schedule:

  • 8 hour shift

Application question(s):

  • Are you willing to relocate to the Invermere area?

Location:

  • Invermere, BC (preferred)

Work Location: In person

Application deadline: 2025-07-21

About Cleanline Automotive

Vehicle Repair and Maintenance
1-10

We're a progressive automotive repair business located in Invermere BC, in the beautiful Rocky Mountains. The lifestyle here is amazing. Camping, skiing, hiking, mountain biking, kayaking - you can do it all, right here.

We have an inspired work environment where people connect with our Company’s purpose and values.