Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.

This is a fully remote position!

If you are love cars, are thirsty for challenges, enjoy working independently while being part of a great team, then this job is for you!

The Company Copart, Inc., founded in 1982 by Willis J. Johnson, began as a single salvage yard in California. Now headquartered in Dallas, Texas, Copart is a global leader in online vehicle auctions and a premier destination for the resale and remarketing of vehicles. Copart's innovative technology and online auction platform links buyers and sellers around the world. Copart currently operates more than 190 locations in 11 countries and has over 125,000 vehicles up for auction every day.

Copart makes it easy for Members to find, bid and win the vehicles that they are looking for. Members can choose from classics, early and late model cars and trucks, industrial vehicles and more. We have more than 8,000 acres of land to house our extensive inventory, and we sell over two million vehicles globally each year. Copart has something for everyone: dismantlers, body shops, salvage buyers, dealers and individual consumers, and as a global online vehicle auction company, Copart puts the power to bid and win into your hands.

The Role We're looking for a motivated, tech-savvy, detail-oriented Direct Buy Coordinator – serving as an account manager and Customer Service Representative. You will need to have strong negotiation skills with the ability to provide our vendors with the best possible experience.

Responsibilities Will Include

• Onboarding new vendors from signup to account activation.
• Research and find new vendors to sign up for the Direct Buy Program.
• Fielding and resolving all questions and concerns from existing vendors
• Regular outbound calls daily
• Monitoring vendors' budgets, explaining costs, and negotiating new terms if necessary
• Studying patterns and trends in the vendor experience and adjusting accordingly
• Deliver excellent customer service
• Some data entry required
• Assists with any inquiries, vehicle pick-up schedules, errors and sale follow-ups
• Follow up sales with vendors until successful pickup

Required Skills And Experience

• Cold Calling and Outbound Sales experience
• Excellent written and verbal communication skills
• Strong organizational and planning skills -- Ability to multitask
• Polite and friendly phone disposition
• Must be able to work independently, but also as part of a team
• Proven customer service skills
• Ability to work remotely

Preferred Experience

• At least 1-year experience in customer service
• Fluent in French a plus
• Knowledge of the Automotive experience a plus
• Salesforce experience a plus

What You Can Expect From Us

• Competitive compensation package
• Medical benefits with RRSP matching and Stock Purchase Plan when eligible.
• Two weeks paid time off vacation.
• A flexible working environment.
• A dynamic and inclusive working culture that promotes and encourages you to bring your best.
• A supportive team that encourages your professional growth and development.

Global leader in 100% online auto auctions. 250,000+ total loss salvage, used, wholesale and repairable cars, trucks, SUVs, motorcycles, and more available for sale.

At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.