Office People Operations Coordinator
Top Benefits
About the role
This is the most exciting time in the history of cancer research and care.
We are on the cusp of true transformation. Cancer is the world’s biggest health crisis, and the BC Cancer Foundation (BCCF)—the fundraising partner of BC Cancer- is positioned to lead the charitable sector and drive health care transformation to elevate cancer care for all British Columbians and beyond.
With over 90 employees working across five sites in B.C., and annual revenue of over $80 million, we are one of the largest non-profit organizations in B.C. We engage with over 100,000 donors and communities to inspire philanthropic investment in BC Cancer, partner with some of the world’s leading researchers, oncologists, care providers, and are governed by a Board of Directors leading in the community.
At the BC Cancer Foundation, we are a professional, passionate, and positive team who believe that we can help make a difference in the lives of all British Columbians and bring us closer to a world free from cancer.
We are driven by a collective purpose to be a catalyst, powering world-class innovation while supporting deeply personal cancer patient journeys.
About the Opportunity:
We are looking for a proactive, enthusiastic and reliable Office & People Operations Coordinator to join the BC Cancer Foundation team.
This pivotal role serves as the first point of contact for donors, visitors, and employees, while also supporting the daily operations of the office and the People & Organizational Potential team, ensuring smooth front office operations, supporting employee experience and engagement initiatives, and providing high-quality administrative support to both the broader Foundation and the People & Organizational Potential team. The ideal candidate is approachable, highly organized, and committed to fostering a welcoming and efficient work environment.
Reporting to the Manager, People & Organizational Potential, the responsibilities for this position will include:
Front Office & Operations Coordination
Greet donors, visitors, and staff, creating a positive and professional first impression at the reception desk.
Manage and route incoming calls, inquiries, and requests—triaging more complex items to the appropriate contact or team.
Maintain a clean, organized, and welcoming reception area, meeting rooms, and visitor spaces.
Book meeting rooms and coordinate facility needs for internal and external meetings.
Receive and distribute incoming mail, faxes, and courier packages; prepare outgoing mail and shipments.
Monitor and respond to emails sent to the general Foundation inbox.
Support and coordinate building maintenance needs and liaise with the Building Manager as needed.
Maintain office supplies and inventory, ensuring key resources are well-stocked and accessible.
Manage employee access passes, parking, and related building services (e.g., fob distribution, waitlists).
Process invoices and expenses for office services and the People & Organizational Potential team
Identify and recommend improvements to office and administrative processes that enhance efficiency and employee experience.
Provide administrative coverage and support as needed.
People & Organizational Support (HR Administration)
Provide administrative support for People & Organizational Potential initiatives and processes.
Schedule and coordinate onboarding meetings, orientation sessions, and Cancer Centre/lab tours for new hires.
Maintain and update HR-related resources and documentation such as welcome packages, staff contact lists, and organizational charts.
Support coordination of employee engagement initiatives, wellness programs, and internal events.
Help ensure employee records are maintained with accuracy and confidentiality, in alignment with HR processes.
Collaborate with the People & Organizational Potential team on administrative tasks related to recruitment, training logistics, and internal communications.
Qualifications
Minimum two years’ related experience or an equivalent combination of education, training and experience
Previous administrative experience working in an office environment is desirable.
Core knowledge + skills:
Office Administration & Operations : Knowledge of front desk reception, facilities coordination, office supplies/inventory management, mail/courier handling, and invoice processing.
Human Resources Administration : Understanding of onboarding processes, HR documentation, and recordkeeping.
People & Culture Engagement : Some familiarity with employee engagement and wellness initiatives, and a passion for fostering a positive, inclusive workplace culture.
Administrative Excellence : Strong organizational skills with attention to detail, time management, and the ability to juggle multiple tasks efficiently.
Communication & Interpersonal Skills : Exceptional verbal and written communication; warm, approachable, and professional in all interactions.
Technical Proficiency : Comfortable using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and general office equipment; familiarity with shared inboxes and HR or collaboration tools (e.g., SharePoint, Zoom, Slack) is an asset.
Reliability & Accountability : Dependable and trustworthy with a strong sense of responsibility and follow-through.
Initiative & Problem Solving : Proactive, resourceful, and eager to identify opportunities to improve systems and employee experiences.
Adaptability & Flexibility : Comfortable in a dynamic, fast-paced environment and open to evolving responsibilities.
Teamwork & Collaboration : Works well with colleagues across teams and builds positive, supportive relationships.
Empathy & Professionalism : Sensitive to the needs of diverse stakeholders including donors, visitors, and team members; maintains confidentiality and discretion at all times.
What we offer:
4 weeks’ vacation plus office closure between Christmas Eve and New Years, as well as half days office closures before each statutory holiday
Comprehensive benefit package including coverage for health, dental, vision and various paramedical services, plus participation in the Employee & Family Assistance Program
Participation in the Municipal Pension Plan
Salary Range: $50,000 - $57,000
Commitment to Diversity and Inclusion
BC Cancer Foundation is committed to fostering, cultivating and preserving a culture of diversity & inclusion. All qualified applicants will receive consideration for employment regardless of age, ethnicity, gender identity or expression, language, national or Indigenous origin, family or marital status, physical and mental ability, political affiliation, race, religion, sexual orientation or socio-economic status.
About BC Cancer Foundation
We are the fundraising partner of BC Cancer. Our purpose is to be a catalyst, powering world class innovation while supporting deeply personal cancer journeys.
Every dollar we raise advances care across BC Cancer’s six world-class centers and research programs.
Office People Operations Coordinator
Top Benefits
About the role
This is the most exciting time in the history of cancer research and care.
We are on the cusp of true transformation. Cancer is the world’s biggest health crisis, and the BC Cancer Foundation (BCCF)—the fundraising partner of BC Cancer- is positioned to lead the charitable sector and drive health care transformation to elevate cancer care for all British Columbians and beyond.
With over 90 employees working across five sites in B.C., and annual revenue of over $80 million, we are one of the largest non-profit organizations in B.C. We engage with over 100,000 donors and communities to inspire philanthropic investment in BC Cancer, partner with some of the world’s leading researchers, oncologists, care providers, and are governed by a Board of Directors leading in the community.
At the BC Cancer Foundation, we are a professional, passionate, and positive team who believe that we can help make a difference in the lives of all British Columbians and bring us closer to a world free from cancer.
We are driven by a collective purpose to be a catalyst, powering world-class innovation while supporting deeply personal cancer patient journeys.
About the Opportunity:
We are looking for a proactive, enthusiastic and reliable Office & People Operations Coordinator to join the BC Cancer Foundation team.
This pivotal role serves as the first point of contact for donors, visitors, and employees, while also supporting the daily operations of the office and the People & Organizational Potential team, ensuring smooth front office operations, supporting employee experience and engagement initiatives, and providing high-quality administrative support to both the broader Foundation and the People & Organizational Potential team. The ideal candidate is approachable, highly organized, and committed to fostering a welcoming and efficient work environment.
Reporting to the Manager, People & Organizational Potential, the responsibilities for this position will include:
Front Office & Operations Coordination
Greet donors, visitors, and staff, creating a positive and professional first impression at the reception desk.
Manage and route incoming calls, inquiries, and requests—triaging more complex items to the appropriate contact or team.
Maintain a clean, organized, and welcoming reception area, meeting rooms, and visitor spaces.
Book meeting rooms and coordinate facility needs for internal and external meetings.
Receive and distribute incoming mail, faxes, and courier packages; prepare outgoing mail and shipments.
Monitor and respond to emails sent to the general Foundation inbox.
Support and coordinate building maintenance needs and liaise with the Building Manager as needed.
Maintain office supplies and inventory, ensuring key resources are well-stocked and accessible.
Manage employee access passes, parking, and related building services (e.g., fob distribution, waitlists).
Process invoices and expenses for office services and the People & Organizational Potential team
Identify and recommend improvements to office and administrative processes that enhance efficiency and employee experience.
Provide administrative coverage and support as needed.
People & Organizational Support (HR Administration)
Provide administrative support for People & Organizational Potential initiatives and processes.
Schedule and coordinate onboarding meetings, orientation sessions, and Cancer Centre/lab tours for new hires.
Maintain and update HR-related resources and documentation such as welcome packages, staff contact lists, and organizational charts.
Support coordination of employee engagement initiatives, wellness programs, and internal events.
Help ensure employee records are maintained with accuracy and confidentiality, in alignment with HR processes.
Collaborate with the People & Organizational Potential team on administrative tasks related to recruitment, training logistics, and internal communications.
Qualifications
Minimum two years’ related experience or an equivalent combination of education, training and experience
Previous administrative experience working in an office environment is desirable.
Core knowledge + skills:
Office Administration & Operations : Knowledge of front desk reception, facilities coordination, office supplies/inventory management, mail/courier handling, and invoice processing.
Human Resources Administration : Understanding of onboarding processes, HR documentation, and recordkeeping.
People & Culture Engagement : Some familiarity with employee engagement and wellness initiatives, and a passion for fostering a positive, inclusive workplace culture.
Administrative Excellence : Strong organizational skills with attention to detail, time management, and the ability to juggle multiple tasks efficiently.
Communication & Interpersonal Skills : Exceptional verbal and written communication; warm, approachable, and professional in all interactions.
Technical Proficiency : Comfortable using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and general office equipment; familiarity with shared inboxes and HR or collaboration tools (e.g., SharePoint, Zoom, Slack) is an asset.
Reliability & Accountability : Dependable and trustworthy with a strong sense of responsibility and follow-through.
Initiative & Problem Solving : Proactive, resourceful, and eager to identify opportunities to improve systems and employee experiences.
Adaptability & Flexibility : Comfortable in a dynamic, fast-paced environment and open to evolving responsibilities.
Teamwork & Collaboration : Works well with colleagues across teams and builds positive, supportive relationships.
Empathy & Professionalism : Sensitive to the needs of diverse stakeholders including donors, visitors, and team members; maintains confidentiality and discretion at all times.
What we offer:
4 weeks’ vacation plus office closure between Christmas Eve and New Years, as well as half days office closures before each statutory holiday
Comprehensive benefit package including coverage for health, dental, vision and various paramedical services, plus participation in the Employee & Family Assistance Program
Participation in the Municipal Pension Plan
Salary Range: $50,000 - $57,000
Commitment to Diversity and Inclusion
BC Cancer Foundation is committed to fostering, cultivating and preserving a culture of diversity & inclusion. All qualified applicants will receive consideration for employment regardless of age, ethnicity, gender identity or expression, language, national or Indigenous origin, family or marital status, physical and mental ability, political affiliation, race, religion, sexual orientation or socio-economic status.
About BC Cancer Foundation
We are the fundraising partner of BC Cancer. Our purpose is to be a catalyst, powering world class innovation while supporting deeply personal cancer journeys.
Every dollar we raise advances care across BC Cancer’s six world-class centers and research programs.