We are seeking a dedicated and skilled Service Technician to join our dynamic team. The Service Technician plays a crucial role in ensuring exceptional service delivery by responding to service calls, performing minor repairs, overseeing trade work, and collaborating with the Service Team to meet deadlines. This is an excellent opportunity for a motivated professional with a strong background in carpentry and finishing repairs to make a meaningful impact in a fast-paced environment.

Why Caivan?

• Benefits including Health, Dental, Vision and Life Insurance.
• 2 weeks paid operations shut down.
• Safety boot allowance.
• Lunch program.
• Onsite training and development program.
• And more!!

The Role:

• Respond to scheduled service appointments to complete 30-day, 1 year and 2 year or internal service deficiencies
• Perform minor repairs including drywall, trim, paint, and other areas as required
• Update site and technician activity, production and provide a detailed report
• Monitor trades while completing deficiency items in the home to ensure completion and adherence to service standards
• Review and follow up with Service Coordinators on all scheduled appointment, service items and deficiencies until completed.
• Meet with service team monthly to review service calls, work orders and provide status updates
• Complete minor repairs as part of the Model Home Maintenance Program, communicate to the sales team and oversee the quality and completion of work performed by trades on site
• Conduct Caivan’s QBFC & move in ready (MIR gate 1) inspection
• Audit houses at PDI (MIR Gate 2) for level of completion and quality from initial MIR inspection
• Be proficient in Caivan (finishing) scopes and act as an ambassador of Caivan quality
• Drive Homeowner Survey initiative.
• Perform any other duties as required

You Will Bring:

• A minimum of at least 3 years of experience in low-rise residential construction.
• Knowledge of and demonstrated proficiency in multiple trades functions such as carpentry, drywall, painting, etc. is a requirement, as is knowledge of various tools and equipment.
• Comfortable in the use of technology – smartphones, tablets, or computers to record, review and communicate information.
• Certified in Working at Heights, WHMIS, First Aid are preferred
• Strong verbal and written communication skills
• Basic arithmetic skills, for example, in taking measurements, is essential.
• Flexible to move to different projects and jobs
• Attention to detail
• Strong work ethic - ability to work independently and as part of a team
• Must have a valid driver’s license, and regular access to a vehicle
• Must have own hand tools and drills

We thank all applicants for their interest. We review and assess all applications and will contact candidates whose background and experience most closely fit the needs of the position. Should you require accommodations at any point during the recruitment process please contact Human Resources.