About the role
Description
Our Calgary client is looking for a contractor for a three month contract to assist them with a Support Specialist role.
The IT Support Specialist is responsible for delivering frontline technical support to end users, managing service requests, and ensuring the smooth operation of IT systems. This role involves troubleshooting hardware and software issues, supporting virtual and hybrid conferencing technologies, and contributing to overall IT service management processes, including incident and problem management. The ideal candidate is detail-oriented, customer-focused, and knowledgeable in a variety of modern IT tools and platforms.
Skills
Windows 11, M365, FortiClient, HP
Type
Contract
Experience Required/Mandatory Skills
Preferred Knowledge & Experience:
Familiarity or experience with the following technologies is considered an asset:
-
Windows 11 operating systems
-
Microsoft 365 applications (Teams, OneDrive, Planner, etc.)
-
FortiClient and Cloudflare WARP
-
HP hardware (laptops and peripherals)
-
Apple mobile devices (iPhones and iPads)
-
Virtual and hybrid conferencing platforms
-
Multi-function printers, copiers, and printing solutions
Nice To Have Skills
-
Incorporated / Self employed.
Location
Calgary/On-Site
Work Environment
3 Months with possibility of extension
Hourly Rate
Negotiable
About Vantix Systems Inc
For over a decade, Vantix has been providing its clientele with technology and services to help boost productivity, streamline business processes and increase revenue. Serving diverse markets across the globe from corporate to government, Vantix delivers.
About the role
Description
Our Calgary client is looking for a contractor for a three month contract to assist them with a Support Specialist role.
The IT Support Specialist is responsible for delivering frontline technical support to end users, managing service requests, and ensuring the smooth operation of IT systems. This role involves troubleshooting hardware and software issues, supporting virtual and hybrid conferencing technologies, and contributing to overall IT service management processes, including incident and problem management. The ideal candidate is detail-oriented, customer-focused, and knowledgeable in a variety of modern IT tools and platforms.
Skills
Windows 11, M365, FortiClient, HP
Type
Contract
Experience Required/Mandatory Skills
Preferred Knowledge & Experience:
Familiarity or experience with the following technologies is considered an asset:
-
Windows 11 operating systems
-
Microsoft 365 applications (Teams, OneDrive, Planner, etc.)
-
FortiClient and Cloudflare WARP
-
HP hardware (laptops and peripherals)
-
Apple mobile devices (iPhones and iPads)
-
Virtual and hybrid conferencing platforms
-
Multi-function printers, copiers, and printing solutions
Nice To Have Skills
-
Incorporated / Self employed.
Location
Calgary/On-Site
Work Environment
3 Months with possibility of extension
Hourly Rate
Negotiable
About Vantix Systems Inc
For over a decade, Vantix has been providing its clientele with technology and services to help boost productivity, streamline business processes and increase revenue. Serving diverse markets across the globe from corporate to government, Vantix delivers.