At ALS, we encourage you to dream big.

When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

About The Position This position is responsible for data entry, shipping/receiving and general administration.

Specific Responsibilities

• Batching of incoming samples including data entry;
• Receive and layout samples and paperwork to confirm all required samples have been received;
• Perform sample triage based on priority and TAT;
• Enter client account number, project for billing and contact information in sample login screen;
• Accepts samples and payment for sample processing from private clients, enters all payments into the appropriate and provides change if necessary;
• Assist with cash reconciliation at the end of each shift;
• Assist in the batching of incoming samples including data entry;
• Daily interaction with ALS clients both on the phone and in person;
• Responds to common inquiries or complaints from customers, regulatory agencies, or members of the business community;
• Package and ship samples using appropriate couriers and procedures;
• Drop ship and verbal orders from customers;
• Greet & check-in visitors;
• Manage telephone duties – answer phones, relay messages;
• Send/receive faxes;
• Incoming mail – date, sort and distribute daily;
• Outgoing mail - Print, fold, and post reports and invoices;
• Observe established safety regulations and comply with all ALS health and safety policies and procedures;
• Other duties as assigned.

Required Knowledge, Skills & Abilities

• Excellent English communication skills (auditory, verbal, written, and reading);
• Intermediate user of Microsoft Office (Word, Excel and Outlook), with good computer skills;
• Accurate and efficient data entry skills;
• Well organized, with the ability to meet strict deadlines;
• Work independently and as part of a team;
• Commitment to excellence and a client-focused attitude.

Required Qualifications

• Completion of high school diploma or equivalent required;
• Experience in Customer Service including cash handling;
• Minimum 1 year administration experience with data entry;

Physical Demands

• Ability to stand for up to a full shift;
• Ability to sit at a desk and do general office work, which includes periodic sedentary responsibilities;
• Manual dexterity to perform intricate and/or repetitive tasks;

Working at ALS The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.

At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties, including women, First Nations Metis and Inuit persons, members of minority groups, and persons living with disabilities.

ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process.

Eligibility To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

How To Apply Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.