Warranty Coordinator
Top Benefits
About the role
Victoria Hyundai is looking to add a Warranty Coordinator !
The successful candidate will have excellent communication, organization, general automotive knowledge, and a TEAM first attitude. Previous experience in a dealership is an asset!
We are looking for passionate people who are motivated to grow with a busy service team.
$48,000 yearly guarantee + commissions!! Great earning potential!
Responsibilities:
- Ensure that all warranty paperwork is properly signed, documented, submitted and received.
- Keep detailed records of all manufacture announcements, especially factory recalls
- Work alongside the company's accounting department & service manager to obtain payments for warranty work.
- Retain and organize all customer and service records neatly into a comprehensive filing system to ensure that the company maintains a good relationship with all clients and also ensure that all payments sent and received are accounted for.
- Field service calls. Sell customers service/maintenance packages prior to arriving in store. Book customers for service.
- Reach out to data base to book customers for service. Drive appointments upward.
- Reach out to customers that have declined ‘recommended maintenance’ and try to rebook.
- Take overflow service customers in house.
- Make SSI (Service Satisfaction) calls with the goal of achieving high scores.
- Be able to multi-task in a fast-paced environment
- Develop and create lasting guest relationships
- Deliver exceptional customer service at all times
- Assist the service department in updating customers. Ensuring guests are contacted on ‘promise times’.
The requirements:
- Experience conducting warranty is considered a strong asset
- Strong computer skills is a must
- Experience with PBS is considered an asset
- Strong communication skills
- Confident personality that can ‘sell’ to customers
- Organization is a must
- Automotive knowledge is a must
- Strong attention to details
- Team player that can work closely with others
- Enjoy working in a fast paced environment
- Multi task skills are an asset
- Experience in an auto dealership is a strong asset
- Must have legal right to work in Canada
Kot Auto Group's Higher Objective - is to create a true team, make our operations a great place to work, give staff opportunities for learning, growth and advancement. Provide income equivalent to the contribution made towards the success of the operations.
Why Victoria Hyundai?
We are located in the beautiful city of Victoria on the southern tip of Vancouver Island. Just minutes away from the nearest beach!! With Vancouver being only a short ferry or plane ride away. Said by many to by one of the most beautiful cities in Canada to live, it can’t be beat!
Who are we:
Kot Auto Group is a family owned and operated company with 11 dealerships across B.C. The ownership team consists of John Kot and his two sons Brandon and Jordan. Victoria Hyundai is one of Kot Auto largest dealerships and everyone is excited to get into the new built location! Our aim is to exceed our guests’ expectations, not only because our cars are excellent quality, but also because we consistently set ourselves apart from the competition by providing excellent product knowledge, efficient service, a team approach, and a style of doing business that communicates we are as good as our word.
As an established and growing company, we offer:
- Competitive pay
- Great culture and individuals
- Comprehensive group benefits plan
- Employee and Family Assistance Program
- Life Insurance
- Apprenticeship and Training programs
- Mentorship
- Long Service Awards – commencing at 2 years service
- Regular social/team building events
- Community Involvement: Volunteering and donating
- Career growth and security
If you can see yourself being a part of this dynamic team and working in our brand new state of the art facility, apply today! Why choose us!
#INDHigh
Job Types: Full-time, Permanent
Pay: $4,000.00-$5,000.00 per month
Additional pay:
- Overtime pay
Benefits:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekends as needed
Work Location: In person
Warranty Coordinator
Top Benefits
About the role
Victoria Hyundai is looking to add a Warranty Coordinator !
The successful candidate will have excellent communication, organization, general automotive knowledge, and a TEAM first attitude. Previous experience in a dealership is an asset!
We are looking for passionate people who are motivated to grow with a busy service team.
$48,000 yearly guarantee + commissions!! Great earning potential!
Responsibilities:
- Ensure that all warranty paperwork is properly signed, documented, submitted and received.
- Keep detailed records of all manufacture announcements, especially factory recalls
- Work alongside the company's accounting department & service manager to obtain payments for warranty work.
- Retain and organize all customer and service records neatly into a comprehensive filing system to ensure that the company maintains a good relationship with all clients and also ensure that all payments sent and received are accounted for.
- Field service calls. Sell customers service/maintenance packages prior to arriving in store. Book customers for service.
- Reach out to data base to book customers for service. Drive appointments upward.
- Reach out to customers that have declined ‘recommended maintenance’ and try to rebook.
- Take overflow service customers in house.
- Make SSI (Service Satisfaction) calls with the goal of achieving high scores.
- Be able to multi-task in a fast-paced environment
- Develop and create lasting guest relationships
- Deliver exceptional customer service at all times
- Assist the service department in updating customers. Ensuring guests are contacted on ‘promise times’.
The requirements:
- Experience conducting warranty is considered a strong asset
- Strong computer skills is a must
- Experience with PBS is considered an asset
- Strong communication skills
- Confident personality that can ‘sell’ to customers
- Organization is a must
- Automotive knowledge is a must
- Strong attention to details
- Team player that can work closely with others
- Enjoy working in a fast paced environment
- Multi task skills are an asset
- Experience in an auto dealership is a strong asset
- Must have legal right to work in Canada
Kot Auto Group's Higher Objective - is to create a true team, make our operations a great place to work, give staff opportunities for learning, growth and advancement. Provide income equivalent to the contribution made towards the success of the operations.
Why Victoria Hyundai?
We are located in the beautiful city of Victoria on the southern tip of Vancouver Island. Just minutes away from the nearest beach!! With Vancouver being only a short ferry or plane ride away. Said by many to by one of the most beautiful cities in Canada to live, it can’t be beat!
Who are we:
Kot Auto Group is a family owned and operated company with 11 dealerships across B.C. The ownership team consists of John Kot and his two sons Brandon and Jordan. Victoria Hyundai is one of Kot Auto largest dealerships and everyone is excited to get into the new built location! Our aim is to exceed our guests’ expectations, not only because our cars are excellent quality, but also because we consistently set ourselves apart from the competition by providing excellent product knowledge, efficient service, a team approach, and a style of doing business that communicates we are as good as our word.
As an established and growing company, we offer:
- Competitive pay
- Great culture and individuals
- Comprehensive group benefits plan
- Employee and Family Assistance Program
- Life Insurance
- Apprenticeship and Training programs
- Mentorship
- Long Service Awards – commencing at 2 years service
- Regular social/team building events
- Community Involvement: Volunteering and donating
- Career growth and security
If you can see yourself being a part of this dynamic team and working in our brand new state of the art facility, apply today! Why choose us!
#INDHigh
Job Types: Full-time, Permanent
Pay: $4,000.00-$5,000.00 per month
Additional pay:
- Overtime pay
Benefits:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekends as needed
Work Location: In person