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A&W Food Services of Canada Inc. logo

Food Service Supervisor

Nanaimo, BC
$18 - $19/hour
Mid Level
Part-time
Full-time

Top Benefits

Discounted or free food
On-site parking
Store discount

About the role

Job Summary
The Food Service Supervisor plays a crucial role in ensuring the smooth operation of our food service department. This position is responsible for overseeing daily activities, managing staff, and maintaining high standards of food quality and customer service. The ideal candidate will have a passion for hospitality and a strong background in restaurant management, ensuring that all guests receive exceptional dining experiences.

Duties

  • Supervise and coordinate daily food service operations, including food preparation and presentation.
  • Manage staff schedules, training, and performance evaluations to ensure a motivated and effective team.
  • Oversee cash handling procedures, ensuring accuracy in transactions and financial reporting.
  • Maintain cleanliness and organization of the kitchen and dining areas to comply with health and safety regulations.
  • Collaborate with kitchen staff to develop menus that meet customer preferences while adhering to budgetary constraints.
  • Address customer inquiries and complaints promptly to enhance guest satisfaction.
  • Implement training programs for new employees on food safety, customer service, and operational procedures.
  • Monitor inventory levels and assist in ordering supplies as necessary to maintain efficient operations.

Skills

  • Proficient in cash handling and financial management within a restaurant setting.
  • Strong background in food preparation techniques and kitchen operations.
  • Excellent customer service skills with the ability to interact positively with guests.
  • Experience in restaurant management, including team leadership and conflict resolution.
  • Familiarity with Point of Sale (POS) systems for order processing and sales tracking.
  • Ability to supervise staff effectively while fostering a collaborative team environment.
  • Knowledge of hospitality best practices to enhance overall guest experience.
  • Strong organizational skills with attention to detail in managing multiple tasks simultaneously.

Join our team as a Food Service Supervisor where your leadership will contribute to creating memorable dining experiences for our guests!

Job Types: Full-time, Part-time, Permanent

Pay: $18.75-$19.00 per hour

Expected hours: 32 – 40 per week

Additional pay:

  • Bonus pay

Benefits:

  • Discounted or free food
  • On-site parking
  • Store discount

Flexible language requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Weekends as needed

Work Location: In person

About A&W Food Services of Canada Inc.

Restaurants
1001-5000

A&W is a drive-in restaurant in Canada that Serves combination of burgers, onion rings and frosted mugs of A&W root beer.