Automotive Service Advisor
Top Benefits
About the role
Overview
We are seeking a motivated and customer-focused Automotive Service Advisor to join our dynamic team. In this role, you will serve as the primary point of contact for customers seeking automotive services and repairs. Your expertise in automotive knowledge and exceptional customer service skills will be essential in ensuring a smooth and efficient service experience. You will play a vital role in selling services, managing customer expectations, and facilitating communication between customers and technicians.
Responsibilities
- Greet customers promptly and professionally, assessing their automotive service needs.
- Provide detailed explanations of services and repairs to customers, ensuring they understand the work being performed.
- Utilize strong sales skills to sell additional services that enhance vehicle performance and safety.
- Coordinate with technicians to ensure timely completion of services while maintaining high-quality standards.
- Manage customer records, including service history and payment processing.
- Handle cash transactions accurately and efficiently while adhering to dealership policies.
- Follow up with customers post-service to ensure satisfaction and address any concerns.
Skills
- Strong sales acumen with the ability to upsell automotive services effectively.
- Solid mechanical knowledge or experience as a mechanic to communicate technical information clearly.
- Exceptional customer service skills with a focus on building long-term relationships with clients.
- Experience in cash handling procedures within a dealership or automotive repair environment is preferred.
- Familiarity with automotive repair processes and terminology is highly desirable.
- Ability to work in a fast-paced environment while managing multiple tasks efficiently.
Join our team as an Automotive Service Advisor, where you can leverage your skills in sales, customer service, and mechanical knowledge to make a positive impact on our customers' experiences.
Job Types: Full-time, Permanent
Pay: $23.00-$26.00 per hour
Expected hours: 44 per week
Additional pay:
- Bonus pay
- Overtime pay
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
- No weekends
Education:
- Secondary School (required)
Language:
- English (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Application deadline: 2025-07-19
Automotive Service Advisor
Top Benefits
About the role
Overview
We are seeking a motivated and customer-focused Automotive Service Advisor to join our dynamic team. In this role, you will serve as the primary point of contact for customers seeking automotive services and repairs. Your expertise in automotive knowledge and exceptional customer service skills will be essential in ensuring a smooth and efficient service experience. You will play a vital role in selling services, managing customer expectations, and facilitating communication between customers and technicians.
Responsibilities
- Greet customers promptly and professionally, assessing their automotive service needs.
- Provide detailed explanations of services and repairs to customers, ensuring they understand the work being performed.
- Utilize strong sales skills to sell additional services that enhance vehicle performance and safety.
- Coordinate with technicians to ensure timely completion of services while maintaining high-quality standards.
- Manage customer records, including service history and payment processing.
- Handle cash transactions accurately and efficiently while adhering to dealership policies.
- Follow up with customers post-service to ensure satisfaction and address any concerns.
Skills
- Strong sales acumen with the ability to upsell automotive services effectively.
- Solid mechanical knowledge or experience as a mechanic to communicate technical information clearly.
- Exceptional customer service skills with a focus on building long-term relationships with clients.
- Experience in cash handling procedures within a dealership or automotive repair environment is preferred.
- Familiarity with automotive repair processes and terminology is highly desirable.
- Ability to work in a fast-paced environment while managing multiple tasks efficiently.
Join our team as an Automotive Service Advisor, where you can leverage your skills in sales, customer service, and mechanical knowledge to make a positive impact on our customers' experiences.
Job Types: Full-time, Permanent
Pay: $23.00-$26.00 per hour
Expected hours: 44 per week
Additional pay:
- Bonus pay
- Overtime pay
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
- No weekends
Education:
- Secondary School (required)
Language:
- English (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Application deadline: 2025-07-19