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Addiction & Mental Health Services - KFLA logo

Data Analyst

Kingston, Ontario
CA$40 - CA$49/hour
Mid Level
temporary

About the role

Position: Data Analyst

Competition Number: 2025-087

Hours of Work: 37.50 hours per week. Monday to Friday, 8am to 4pm.

Reports to:   Clinical Director, Programming and Quality

Vacancies: One (1)

Hourly Rate: $ 40.39 - $ 49.03

Job Status: Temporary Full-time (1 year)

Union/Non-Union: Non-Union

Location: Kingston, ON

Job Summary:

Reporting to the Clinical Director of Programming and Quality, the Data Analyst works collaboratively with the Operations and Management team to support operational and strategic decision-making and planning to maximize client service and meet accountabilities required by funders. The incumbent is responsible for the provision of data utilization and decision support analysis, monthly and quarterly reporting, management of data quality, administration of risk-management initiatives and EMHware, and support for continuous quality improvement initiatives, contributing to the Agency’s ability to achieve identified strategic objectives.

Key Responsibilities:

  • Provides Data Utilization and Decision Support Analysis: Analyzes and compiles data from a variety of sources within the customer agency clinical database into meaningful information to support informed, evidence-based, operational, and strategic decisions.
  • Prepares monthly service data reporting for quarterly report submissions to funders.
  • Prepares CAPS service targets with customer clinical management for annual submission to funders.
  • Liaises with the client database system developers to recommend design improvements and resolve data integrity issues, ensuring the system is meeting the needs of the Agency.
  • Coordinates with Client Services Leadership Team to ensure accurate completion of the Ontario Common Assessment of Need (OCAN).
  • Supports the Agency’s Client Information System, EMHWare, and provides training, end-user support, and strategic direction for input methodology.
  • Understand the Agency’s risks and provide input into privacy and risk management strategy (incl. compliance with PHIPA, data handling and protection, approach to privacy breaches etc.)
  • Supports the Agency’s Risk Management System, RL6.
  • Monitor the Agency’s operations to ensure compliance with relevant privacy and risk legislation.

Minimum Qualifications:

  • Three-Year College Diploma in Business Administration or Information Technology.
  • Up to three years’ experience in the decision support area in a community service or health care organization.
  • Experience working in a not-for-profit organization an asset.
  • French Language proficiency considered an asset.

Knowledge, Skills and Abilities:

  • Computer applications, Microsoft Office preferred, (relational database, word processing, spreadsheet, presentation, email) as well as internet research and statistical analysis software.
  • Well-developed abilities in statistical analysis and report generation.
  • Knowledge of Management Information Systems (MIS) software and Ontario Health Reporting System (OHRS).
  • Demonstrated ability to carry out special studies / projects that require independent judgment and initiative.
  • Well-developed interpersonal and communication skills.
  • Microsoft PowerBI skills an asset.
  • Demonstrated ability to function as a team member, as well as independently as needed.
  • Excellent organizational, project management, and customer service skills.
  • Effective written and verbal communication with internal and external stakeholders.
  • Ability to perform effectively in a fast-paced environment with multiple and competing demands.
  • Required to provide a satisfactory criminal reference check, including vulnerable sector screening, prior to hire.
  • Ability to travel among Agency work sites; must possess a Driver’s License and have regular access to a reliable vehicle and provide proof of adequate vehicle insurance.
  • Other assigned duties as required.
  • Must possess a valid Ontario Driver’s License and have regular access to a reliable vehicle and provide proof of $2,000,000 vehicle insurance.
  • Required to provide a satisfactory criminal reference check (CRC) with Vulnerable Sector Screening prior to hire.

Please submit a resume and cover letter as one document only quoting Competition Number 2025-087

to: careers@amhs-kfla.ca

AMHS-KFLA strives to be a diverse and inclusive workplace. We encourage applications from all candidates who would contribute to the diversity of our community and enhance our ability to provide quality services to our clients.

We are committed to accessible employment practices. If you require an accommodation to fully participate in the recruitment and selection process, please inform Human Resources to discuss your individual accessibility needs.

About Addiction & Mental Health Services - KFLA

Non-profit Organizations
51-200

AMHS-KFLA is a non-profit organization providing mental health and addiction services to nearly 8,000 people across Kingston, Frontenac, Lennox and Addington.

Focusing on a client-centred model of care, AMHS-KFLA's 250+ highly-skilled staff act with an emphasis on psychosocial rehabilitation, harm reduction and evidence-based principles and practices. Quality services are provided with dignity, hope and in confidence.

Our Vision: A community where people have wellness, acceptance and a sense of belonging.

Our Mission: As a leading, transformative and collaborative organization, AMHS-KFLA's mission is to provide responsive, high-quality, community-based addiction and mental health services that empower the people it serves to be well and achieve their full potential.

Our Values:

Compassion - A welcoming and inclusive organization, we cultivate relationships with all stakeholders that encourage and promote recovery and wellness. We are universally positive in all our actions with individuals served and the community.

Innovation - We seek to innovate in all we do. We will be socially entrepreneurial and create a culture of measured risk to achieve organizational and system sustainability.

Excellence - We strive to provide accessible, flexible, integrated services in safe welcoming environments. We have a learning culture where initiative, innovation, and creativity are highly valued. The foundation of our services rests on excellence in all that we do.

Accountability - We will act honestly and with integrity by taking responsibility for our own actions and by holding others responsible for theirs. We will ensure proper stewardship of the public resources placed in our trust.