Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

This role requires a senior-level z/OS expert to deliver consulting services in a complex, multi-vendor, multi-protocol enterprise environment. The resource will serve as the primary point of contact for z/OS Operating System engagements, collaborating with customers, vendors, and internal Consult Core Enterprise Practice teams.

The z/OS technician will identify and resolve complex issues related to installation, configuration, performance, and operations of z/OS and related technologies. This role demands deep technical expertise, leadership, and the ability to work in high-pressure, dynamic environments.

Soft Skills

• Strong communication and negotiation skills across technical and business teams
• Proven leadership in guiding cross-functional teams and managing complex projects
• Advanced problem-solving and analytical thinking in high-stakes environments
• Ability to influence stakeholders and drive decisions without precedent
• Adaptability to evolving client standards and change management processes
• Self-motivated and effective in virtual, distributed team settings

Core Responsibilities

• Primary support for IBM commercial mainframe accounts running z/OS
• Install, customize, and maintain z/OS and ISV software
• Perform problem determination and resolution (PD, IPCS, LOGREC)
• Participate in disaster recovery tests and on-call rotations
• Support project cutovers during weekends and off-hours
• Create and maintain technical documentation

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major hyperscaler platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

• z/OS & System Programming : z/OS installation, customization, and support; JES2/JES3 advanced skills; SMP/E; HCD; sysplex concepts; user mods and testing
• Security & Access Control : ACF2, RACF
• Programming & Utilities : Assembler, TSO/ISPF, JCL, system utilities (DFDSS, IDCAMS, IEBGENER), DFSMS (advanced)
• Scheduling & Automation : BMC and IBM Scheduler software
• Diagnostics & Troubleshooting : IPCS, LOGREC, PD tools, vendor coordination
• Hardware & Configuration : IO Gen, CPU key management
• Process & Documentation : Change/problem management, documentation updates, virtual team collaboration

Work Conditions

• Pager/on-call support
• Weekend/off-hours availability for project deployments
• Remote collaboration with national teams

This position requires the employee to work on a regular basis with Kyndryl stakeholders located in other Canadian provinces, the United States, or internationally where English is the common language, making knowledge of the English language a requirement for this position in addition to fluency in French.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.