Restaurant Supervisor – Firehouse Subs (Ottawa, ON)
Top Benefits
About the role
At Firehouse Subs, we’re more than just a sandwich shop – we’re a team committed to hearty food, heartfelt service, and giving back to our community. Our restaurant is part of a fast-growing franchise with a strong reputation for quality, efficiency, and teamwork.
We’re looking for a passionate and reliable Restaurant Supervisor to help lead our team, support daily operations, and ensure that every guest leaves satisfied. If you're someone who leads by example, thrives in a fast-paced environment, and wants to grow in the food service industry – we want to meet you.
Key Responsibilities:
- Lead, train, and motivate team members to deliver exceptional customer service
- Assist with daily operations including opening/closing procedures, food prep, and cleanliness
- Ensure compliance with all food safety and sanitation standards
- Manage inventory, cash handling, and shift reports
- Support and enforce Firehouse Subs standards and culture
- Act as shift leader in absence of General Manager or Assistant Manager
- Handle guest concerns with professionalism and care
What We’re Looking For:
- 1+ year of experience in food service or customer-facing roles (leadership experience a plus)
- Reliable, punctual, and detail-oriented
- Strong communication and problem-solving skills
- Comfortable working under pressure in a team environment
- Must be 18 years or older and legally able to work in Canada
- Food Handler Certification (or willingness to obtain)
- FirstAid/CPR Certification (or willingness to obtain)
Why Work With Us?
- Growth opportunities – We promote from within
- Supportive and respectful leadership
- Flexible scheduling to support work-life balance
- A fun, high-energy team that feels like family
- Meal discounts + potential performance bonuses
- Be part of a brand that supports first responders and local communities
Job Types: Full-time, Part-time, Permanent
Pay: From $17.20 per hour
Expected hours: 35 – 40 per week
Benefits:
- Flexible schedule
- On-site parking
- Store discount
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- On call
- Weekends as needed
Language:
- English (preferred)
Work Location: In person
Expected start date: 2025-07-07
About Firehouse Subs
Firehouse Subs® is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by two brothers and former firefighters, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation®. Driven by the passion of more than 400 Firehouse Subs franchisees to serve their local communities, for the fourth consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." Today, Firehouse Subs has over 1,345 locations open with hundreds more in the works.
As Firehouse Subs continues to grow, we remain focused on building and sustaining a strong business for our area representatives and franchisees. We’re actively seeking entrepreneurs, business professionals and military veterans pursuing their piece of the American dream. Reach out today for more information.
Restaurant Supervisor – Firehouse Subs (Ottawa, ON)
Top Benefits
About the role
At Firehouse Subs, we’re more than just a sandwich shop – we’re a team committed to hearty food, heartfelt service, and giving back to our community. Our restaurant is part of a fast-growing franchise with a strong reputation for quality, efficiency, and teamwork.
We’re looking for a passionate and reliable Restaurant Supervisor to help lead our team, support daily operations, and ensure that every guest leaves satisfied. If you're someone who leads by example, thrives in a fast-paced environment, and wants to grow in the food service industry – we want to meet you.
Key Responsibilities:
- Lead, train, and motivate team members to deliver exceptional customer service
- Assist with daily operations including opening/closing procedures, food prep, and cleanliness
- Ensure compliance with all food safety and sanitation standards
- Manage inventory, cash handling, and shift reports
- Support and enforce Firehouse Subs standards and culture
- Act as shift leader in absence of General Manager or Assistant Manager
- Handle guest concerns with professionalism and care
What We’re Looking For:
- 1+ year of experience in food service or customer-facing roles (leadership experience a plus)
- Reliable, punctual, and detail-oriented
- Strong communication and problem-solving skills
- Comfortable working under pressure in a team environment
- Must be 18 years or older and legally able to work in Canada
- Food Handler Certification (or willingness to obtain)
- FirstAid/CPR Certification (or willingness to obtain)
Why Work With Us?
- Growth opportunities – We promote from within
- Supportive and respectful leadership
- Flexible scheduling to support work-life balance
- A fun, high-energy team that feels like family
- Meal discounts + potential performance bonuses
- Be part of a brand that supports first responders and local communities
Job Types: Full-time, Part-time, Permanent
Pay: From $17.20 per hour
Expected hours: 35 – 40 per week
Benefits:
- Flexible schedule
- On-site parking
- Store discount
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- On call
- Weekends as needed
Language:
- English (preferred)
Work Location: In person
Expected start date: 2025-07-07
About Firehouse Subs
Firehouse Subs® is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by two brothers and former firefighters, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation®. Driven by the passion of more than 400 Firehouse Subs franchisees to serve their local communities, for the fourth consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." Today, Firehouse Subs has over 1,345 locations open with hundreds more in the works.
As Firehouse Subs continues to grow, we remain focused on building and sustaining a strong business for our area representatives and franchisees. We’re actively seeking entrepreneurs, business professionals and military veterans pursuing their piece of the American dream. Reach out today for more information.