About the role
The Retail Account Manager (RAM) for the GTA North territory, is responsible for all aspects of driving and achieving the retail sales and budget goals in their assigned territory and door allocation. The RAM will work to develop and grow the Benefit business through retail team development, training, merchandising, events and by setting objectives and achieving sales results. The RAM will act as an ambassador for the Benefit brand and motivate the retail team through passion and enthusiasm, and by exemplifying the Benefit culture and DNA. This role is a 12-month contract, based in Mississauga.
What You’ll Do
**:
-Result**
- s-Achieve and/or exceed daily, monthly & annual retail & service sales goal
- s.Develop & implement action plans to achieve sales growth, maximize sales, productivity, and profitabilit
- y.Effectively plan, coordinate & execute marketing driven events, including new product launches & new store openings to achieve sales objectives, build brand awareness and maximize long lasting sales impac
- t.Review weekly, monthly, and annual sales results with Regional Manage
- r.Communicate weekly and monthly Brow Bar objectives to Brow Bar team, meeting targets & managing P&
- ;LEnsure that Benefit offers the highest possible level of customer service through the Benefit Experienc
**e.
-Business Manageme**
- nt-Identify & communicate ongoing successes/achievements, opportunities/threats & competitive informati
- on.Work closely with retailer teams to identify & manage business-building opportuniti
- es.Schedule meetings with key contacts monthly; plan agenda & prepare to discuss objectives, opportunities, resul
- ts.Conduct Brand Business Reviews (BBR) & strategize with retail partners to achieve retail sales grow
- th.Regularly recap, communicate & identify weekly sales results & business opportunities with Brow Bar te
- am.Visit service doors & teams according to call cyc
- le.Conduct annual review process to develop and manage BBE te
- am.Analyze & communicate stock concerns to ensure appropriate stock leve
- ls.Identify Benefit brand rank & develop/ adjust strategies to increase ra
- nk.Recruit, train & manage team to maximize sales impa
- ct.Establish & maintain first-rate working relationships with retail partners, BBE’s & colleagu
- es.Plan & manage personal & team schedule a minimum of 6 weeks in advan
**ce.
-Merchandis**
- ing-Execute seasonal updates & new store installations within designated timelines, according to brand expectati
- ons.Report & manage merchandising & maintenance issues/upda
- tes.Communicate and manage all stock concerns to Regional Manager and retail contacts and ensure appropriate stock levels to support retail sales p
- lan.Follow up with Sephora Store Operations to ensure gondola updates are comple
t **ed.
-Qualificat**
- ions:3-4 years retail experi
- ence.Proven strong sales & customer service track re
- cord.Exceptional communication, leadership, negotiation & presentation sk
- ills.Adept at problem solving and ability to manage change in a positive ma
- nner.Strong skillset in being able to analyze business results and use data to drive the busi
- ness.Strong working knowledge of Microsoft Office applicat
- ions.Self - motivated and able to work independe
- ntly.Passionate and tenacious about building results driven t
- eams.Strong attention to detail while simultaneously being capable of seeing the ‘whole pict
**ure.’
Skills & Abil**
- ities:Ability to directly manage a
- team.Must be comfortable having physical contact with cl
- ients.Possession of a valid driver’s license and access to a vehicle to travel for work purposes are required as an essential duty of this pos
- ition.Flexibility to travel within Canada. Occasional travel to the USA is req
- uired.Flexibility regarding work hours; ability to work nights, weekends, and some holidays. (Workweek typically Tuesday-Saturday; 1-2 Saturday’s off per m
- onth).Ability to receive and store colla
- teral.Thrive in a fast-paced business environment where flexibility is a key character
- istic.Value people, build strong positive relationships and treat others with re
- spect.Act professionally, ethically and with integrity to use good jud
- gment.Prioritize urgent business needs, with strong time management s
- kills.Ability to work in a fragrance-filled retail enviro
- nment.Demonstrate consistent and reliable atten
*dance.
At Benefit Cosmetics Canada, we celebrate the beauty in diversity of people and work to champion equitable opportunities to cultivate inclusivity at all levels of our organization, with the goal of fostering a culture of belonging where everyone feels respected, accepted and connected to each*
*other.
We celebrate diversity and welcome all applicants, regardless of race, color, religion, gender, sexual orientation, gender identity, age, marital status, disability, or any other protected status recognized under the Human Rights Code. We are also dedicated to accommodating candidates with disabilities in accordance with the Accessibility for Ontarians with Disabilities Act*
(AODA). If you require accommodation or have specific accessibility needs during any stage of the application, interview, or employment process, please let us know. We're here to ensure a smooth and inclusive experience for all cand
*idates.
Join us in our mission to empower individuals to look and feel their best, both inside and out. Discover how your unique talents can shine in a vibrant and inclusive environment at Benefit Cosmetic*
s Canada.
About Benefit Cosmetics
We are Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under leading luxury products group Louis Vuitton Moet Hennessy. Benefit was founded in 1976 by twins Jean & Jane Ford in San Francisco, and we have been making our own rules, shaking up the status quo, and serving up inventive beauty solutions with a side of laughter & fun ever since. Today, we are in 59 countries with more than 3,000 BrowBars & 5,000 trained beauty service experts worldwide.
Benefit was built on the belief that, above all else, beauty should be fun and make you feel good. Every new beauty product or service we dream up is about igniting joy—to surprise & delight you, to inspire you to be fearless, to invite you in on the fun.
And while it IS always about fun at Benefit, our team of innovators behind the brand are serious about creating unexpected answers to unmet beauty needs. Fueled by the rule-breaking spirit of our founders, Benefit revolutionized beauty products & services, providing uncomplicated solutions with a creative twist that always pack a punch. Benefit was the brand that brought brow waxing out of the back room & into the front of the shop, and eventually we became the No. 1 brow brand worldwide*. We are also true pore experts, selling one POREfessional pore primer every 12 seconds in 2020**, and we lead in lashes as the No. 1 prestige mascara brand in the US & UK***. As you can see, Benefit is the ultimate beauty destination for products, services and a daily dose of feelgood vibes.
So, whether you want a beauty solution you can trust or just need a good laugh, Benefit has your brows AND your back. Because feeling good is always a good look.
*Source: Based on estimated total global prestige brow product retail sales, January 2019 – December 2020 **Source: Benefit Cosmetics based on units sold globally, YTD 2020 ***Source: The NPD Group, Inc./ BeautyTrends®, US & UK Prestige Beauty Total Department Specialty, Makeup Dollar Sale
About the role
The Retail Account Manager (RAM) for the GTA North territory, is responsible for all aspects of driving and achieving the retail sales and budget goals in their assigned territory and door allocation. The RAM will work to develop and grow the Benefit business through retail team development, training, merchandising, events and by setting objectives and achieving sales results. The RAM will act as an ambassador for the Benefit brand and motivate the retail team through passion and enthusiasm, and by exemplifying the Benefit culture and DNA. This role is a 12-month contract, based in Mississauga.
What You’ll Do
**:
-Result**
- s-Achieve and/or exceed daily, monthly & annual retail & service sales goal
- s.Develop & implement action plans to achieve sales growth, maximize sales, productivity, and profitabilit
- y.Effectively plan, coordinate & execute marketing driven events, including new product launches & new store openings to achieve sales objectives, build brand awareness and maximize long lasting sales impac
- t.Review weekly, monthly, and annual sales results with Regional Manage
- r.Communicate weekly and monthly Brow Bar objectives to Brow Bar team, meeting targets & managing P&
- ;LEnsure that Benefit offers the highest possible level of customer service through the Benefit Experienc
**e.
-Business Manageme**
- nt-Identify & communicate ongoing successes/achievements, opportunities/threats & competitive informati
- on.Work closely with retailer teams to identify & manage business-building opportuniti
- es.Schedule meetings with key contacts monthly; plan agenda & prepare to discuss objectives, opportunities, resul
- ts.Conduct Brand Business Reviews (BBR) & strategize with retail partners to achieve retail sales grow
- th.Regularly recap, communicate & identify weekly sales results & business opportunities with Brow Bar te
- am.Visit service doors & teams according to call cyc
- le.Conduct annual review process to develop and manage BBE te
- am.Analyze & communicate stock concerns to ensure appropriate stock leve
- ls.Identify Benefit brand rank & develop/ adjust strategies to increase ra
- nk.Recruit, train & manage team to maximize sales impa
- ct.Establish & maintain first-rate working relationships with retail partners, BBE’s & colleagu
- es.Plan & manage personal & team schedule a minimum of 6 weeks in advan
**ce.
-Merchandis**
- ing-Execute seasonal updates & new store installations within designated timelines, according to brand expectati
- ons.Report & manage merchandising & maintenance issues/upda
- tes.Communicate and manage all stock concerns to Regional Manager and retail contacts and ensure appropriate stock levels to support retail sales p
- lan.Follow up with Sephora Store Operations to ensure gondola updates are comple
t **ed.
-Qualificat**
- ions:3-4 years retail experi
- ence.Proven strong sales & customer service track re
- cord.Exceptional communication, leadership, negotiation & presentation sk
- ills.Adept at problem solving and ability to manage change in a positive ma
- nner.Strong skillset in being able to analyze business results and use data to drive the busi
- ness.Strong working knowledge of Microsoft Office applicat
- ions.Self - motivated and able to work independe
- ntly.Passionate and tenacious about building results driven t
- eams.Strong attention to detail while simultaneously being capable of seeing the ‘whole pict
**ure.’
Skills & Abil**
- ities:Ability to directly manage a
- team.Must be comfortable having physical contact with cl
- ients.Possession of a valid driver’s license and access to a vehicle to travel for work purposes are required as an essential duty of this pos
- ition.Flexibility to travel within Canada. Occasional travel to the USA is req
- uired.Flexibility regarding work hours; ability to work nights, weekends, and some holidays. (Workweek typically Tuesday-Saturday; 1-2 Saturday’s off per m
- onth).Ability to receive and store colla
- teral.Thrive in a fast-paced business environment where flexibility is a key character
- istic.Value people, build strong positive relationships and treat others with re
- spect.Act professionally, ethically and with integrity to use good jud
- gment.Prioritize urgent business needs, with strong time management s
- kills.Ability to work in a fragrance-filled retail enviro
- nment.Demonstrate consistent and reliable atten
*dance.
At Benefit Cosmetics Canada, we celebrate the beauty in diversity of people and work to champion equitable opportunities to cultivate inclusivity at all levels of our organization, with the goal of fostering a culture of belonging where everyone feels respected, accepted and connected to each*
*other.
We celebrate diversity and welcome all applicants, regardless of race, color, religion, gender, sexual orientation, gender identity, age, marital status, disability, or any other protected status recognized under the Human Rights Code. We are also dedicated to accommodating candidates with disabilities in accordance with the Accessibility for Ontarians with Disabilities Act*
(AODA). If you require accommodation or have specific accessibility needs during any stage of the application, interview, or employment process, please let us know. We're here to ensure a smooth and inclusive experience for all cand
*idates.
Join us in our mission to empower individuals to look and feel their best, both inside and out. Discover how your unique talents can shine in a vibrant and inclusive environment at Benefit Cosmetic*
s Canada.
About Benefit Cosmetics
We are Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under leading luxury products group Louis Vuitton Moet Hennessy. Benefit was founded in 1976 by twins Jean & Jane Ford in San Francisco, and we have been making our own rules, shaking up the status quo, and serving up inventive beauty solutions with a side of laughter & fun ever since. Today, we are in 59 countries with more than 3,000 BrowBars & 5,000 trained beauty service experts worldwide.
Benefit was built on the belief that, above all else, beauty should be fun and make you feel good. Every new beauty product or service we dream up is about igniting joy—to surprise & delight you, to inspire you to be fearless, to invite you in on the fun.
And while it IS always about fun at Benefit, our team of innovators behind the brand are serious about creating unexpected answers to unmet beauty needs. Fueled by the rule-breaking spirit of our founders, Benefit revolutionized beauty products & services, providing uncomplicated solutions with a creative twist that always pack a punch. Benefit was the brand that brought brow waxing out of the back room & into the front of the shop, and eventually we became the No. 1 brow brand worldwide*. We are also true pore experts, selling one POREfessional pore primer every 12 seconds in 2020**, and we lead in lashes as the No. 1 prestige mascara brand in the US & UK***. As you can see, Benefit is the ultimate beauty destination for products, services and a daily dose of feelgood vibes.
So, whether you want a beauty solution you can trust or just need a good laugh, Benefit has your brows AND your back. Because feeling good is always a good look.
*Source: Based on estimated total global prestige brow product retail sales, January 2019 – December 2020 **Source: Benefit Cosmetics based on units sold globally, YTD 2020 ***Source: The NPD Group, Inc./ BeautyTrends®, US & UK Prestige Beauty Total Department Specialty, Makeup Dollar Sale