QUALIFICATIONS

• University degree or college diploma in Business Administration, Marketing Event Management or a related discipline (combination of education and experience acceptable)

• Minimum of 2 – 3 years of related experience providing administrative management, event planning support, job skills training, or job coaching.

• Proficiency with computers using MS Office (Excel, Word, Outlook), and other software programs needed to produce documents, reports, databases, presentations, and communications.

• Excellent customer service and organizational skills, with ability to handle multiple priorities, be self-motivated and focused to achieve department and organizational requirements.

JOB SUMMARY:

Reporting to the Senior Director of Social Enterprise and Philanthropy, the Special Events and Promotions Coordinator plays a key role in supporting the Employment Services Departmental operations and initiatives. It has a focus on event planning, community outreach, stakeholder engagement, and promotions. This position contributes directly to the success of our Employment Services by leading public-facing events, supporting departmental growth and targets, and ensuring the effective coordination of activities aligned with strategic goals. Utilizes MyJobMatch to ensure the seamless integration of the platform with the CLTO team and external stakeholders.

RESPONSIBILITIES:

Administration

• Provides logistical and administrative support in collaboration with internal and external stakeholders to ensure effective productivity and teamwork.

• Leads the planning and implementation of events and initiatives produced by the department.

• Manages documentation and file systems on Teams, SharePoint, MyServicesConnect, and WCG platforms, and MyJobMatch, ensuring data accuracy & security.

• Processes documentation requiring Director or Manager authorization and ensures accurate filing in preparation for audits and other review processes.

Event Logistics

• Schedules and coordinates meetings, conference calls, and activities involving multiple stakeholders.

• Plans and delivers events in support of Employment Services deliverables, including job fairs, workshops, webinars and community engagement opportunities.

• Provides on-site support to ensure event logistics are executed smoothly, including setup, registration, and resource management.

• Leads CLTO’s participation in conferences, public events, and job fairs as it relates to Social Enterprise initiatives, MyJobMatch and Employment Services.

• Drives awareness of Social Enterprise initiatives, increases referrals to Employment Services and utilization of MyJobMatch

• Coordinates speaking opportunities, visual appearance of the booth, and promotional collateral to enhance visibility and impact at all public events

Marketing

• Ensures timely and professional communication with internal and external customers and stakeholders, including employers, community partners, job seekers and government particularly regarding Employment Services initiatives and MyJobMatch inquiries and related events.

• Collaborates with the Marketing team to develop and share content that promotes Employment Services offerings and success, through job seeker success stories, inclusive hiring practices, and the MyJobMatch platform.

• Hosts webinars in an engaging way and serves as the “face” of them. Collects feedback, performance data and testimonials to be used in marketing campaigns.

• Works with the Marketing team on newsletters for Social Enterprise initiatives, Employment Services options and MyJobMatch.

• Tracks KPIs and gathers raw content from all activities.

MyJobMatch and Employment Services Integration

• Works closely to integrate MyJobMatch into the Employment Services teams day to day to support platform growth and service delivery.

• Engages with employers and community stakeholders to promote inclusive hiring and secure participation in employment events.

• Co-leads the MyJobMatch Job Development Community facilitating coordination among participating agencies, supporting shared initiatives, and promoting best practices in inclusive employment through regular meetings, resource sharing, and strategic planning.

• Compiles monthly reports related to WCG-SSM activities, MyJobMatch, and events, sharing accurate data with relevant parties in a timely manner.

• Directly involved with intake processes and referrals at various CLTO Employment Services locations.

Job Type: Full-time

Pay: From $53,578.00 per year

Benefits:

• Dental care
• Employee assistance program
• Life insurance
• Paid time off
• Vision care
• Wellness program

Schedule:

• Monday to Friday

Work Location: In person