About the role
About The Body Shop
The Body Shop is a pioneering global brand in ethical beauty, sustainability, and fair trade. We are looking for a results-driven Ecommerce Coordinator to execute and elevate our digital sales experience—ensuring product excellence, seamless site operations, and a values-driven approach to commercial growth.
Role Overview:
As a Supply Chain Coordinator at The Body Shop Canada, you will play a vital role in the day-to-day operations of our supply chain and inventory management functions. You will support key processes related to inventory accuracy, vendor coordination, international freight, and third-party logistics (3PL) to ensure timely and accurate product movement across our supply chain.
Key Responsibilities:
Inventory Management
- Inventory Adjustments: Execute and track stock adjustments for both retail stores and third-party logistics (3PL) partners in accordance with company policy.
- Vendor Shipment Discrepancy Management: Investigate and resolve discrepancies between vendor shipment documents and physical inventory received.
- Store Shipment Discrepancy Resolution: Collaborate with retail locations and logistics teams to identify and correct store shipment variances.
Logistics & Freight Forwarding
- Inbound: Create and manage inbound container records, ensuring accurate documentation, tracking, and on-time delivery.
- Customs & Compliance: Support customs clearance by preparing and verifying documentation for international shipments, ensuring compliance with Canadian import regulations.
- Freight Forwarding Coordination: Liaise with freight forwarders to manage international shipping schedules, booking accuracy, and delivery timelines.
- Vendor Invoice Auditing: Review vendor invoices against purchase orders and shipment records to ensure billing accuracy. Escalate discrepancies for resolution.
- TBSI System Coordination: Maintain data integrity and updates in The Body Shop International (TBSI) systems related to inventory and logistics processes.
- Third-Party Logistics (3PL) Support: Coordinate with 3PL partners to monitor stock levels, track shipments, and resolve warehouse issues related to storage or fulfillment
Qualifications/Competencies:
- Post-secondary education in Supply Chain, Logistics, Business Administration, or a related field.
- 1-2 years of experience in supply chain or inventory coordination, preferably in retail or consumer goods.
- Strong understanding of supply chain processes, import/export compliance, and inventory systems.
- Strong attention to detail with analytical and problem-solving skills.
- Excellent communication and collaboration abilities with internal teams and external partners.
Tools & Technology Proficiency:
- Proficient in Brightpearl, Inventory Planner, Microsoft Excel, and other ERP systems (e.g., SAP, Oracle).
- Experience working with logistics platforms and 3PL systems.
About The Body Shop
The Body Shop International Limited is the original natural and ethical beauty brand.
Our heritage is an amazing story of firsts.
The first to create Body Butter, the first to use manmade musk in fragrance rather than cruelly-extracted deer musk, the first to transform the beauty industry with fair trade ingredients.
For 40 years The Body Shop showed the world that business could be a force for good, anchored in Anita Roddick’s pioneering approach to doing business.
We exist to make a positive difference to people’s lives. We create superior quality products using the world’s finest natural ingredients to make your skin feel so good.
We have over 3000 stores in 68 countries, and reach out to customers around the world through launching e-commerce sites, opening sub-franchise businesses and identifying selective wholesale in new markets plus adding new Global Travel Retail locations around the world.
Our people are passionate, independent, diverse individuals. Sounds like you? Join us!
About the role
About The Body Shop
The Body Shop is a pioneering global brand in ethical beauty, sustainability, and fair trade. We are looking for a results-driven Ecommerce Coordinator to execute and elevate our digital sales experience—ensuring product excellence, seamless site operations, and a values-driven approach to commercial growth.
Role Overview:
As a Supply Chain Coordinator at The Body Shop Canada, you will play a vital role in the day-to-day operations of our supply chain and inventory management functions. You will support key processes related to inventory accuracy, vendor coordination, international freight, and third-party logistics (3PL) to ensure timely and accurate product movement across our supply chain.
Key Responsibilities:
Inventory Management
- Inventory Adjustments: Execute and track stock adjustments for both retail stores and third-party logistics (3PL) partners in accordance with company policy.
- Vendor Shipment Discrepancy Management: Investigate and resolve discrepancies between vendor shipment documents and physical inventory received.
- Store Shipment Discrepancy Resolution: Collaborate with retail locations and logistics teams to identify and correct store shipment variances.
Logistics & Freight Forwarding
- Inbound: Create and manage inbound container records, ensuring accurate documentation, tracking, and on-time delivery.
- Customs & Compliance: Support customs clearance by preparing and verifying documentation for international shipments, ensuring compliance with Canadian import regulations.
- Freight Forwarding Coordination: Liaise with freight forwarders to manage international shipping schedules, booking accuracy, and delivery timelines.
- Vendor Invoice Auditing: Review vendor invoices against purchase orders and shipment records to ensure billing accuracy. Escalate discrepancies for resolution.
- TBSI System Coordination: Maintain data integrity and updates in The Body Shop International (TBSI) systems related to inventory and logistics processes.
- Third-Party Logistics (3PL) Support: Coordinate with 3PL partners to monitor stock levels, track shipments, and resolve warehouse issues related to storage or fulfillment
Qualifications/Competencies:
- Post-secondary education in Supply Chain, Logistics, Business Administration, or a related field.
- 1-2 years of experience in supply chain or inventory coordination, preferably in retail or consumer goods.
- Strong understanding of supply chain processes, import/export compliance, and inventory systems.
- Strong attention to detail with analytical and problem-solving skills.
- Excellent communication and collaboration abilities with internal teams and external partners.
Tools & Technology Proficiency:
- Proficient in Brightpearl, Inventory Planner, Microsoft Excel, and other ERP systems (e.g., SAP, Oracle).
- Experience working with logistics platforms and 3PL systems.
About The Body Shop
The Body Shop International Limited is the original natural and ethical beauty brand.
Our heritage is an amazing story of firsts.
The first to create Body Butter, the first to use manmade musk in fragrance rather than cruelly-extracted deer musk, the first to transform the beauty industry with fair trade ingredients.
For 40 years The Body Shop showed the world that business could be a force for good, anchored in Anita Roddick’s pioneering approach to doing business.
We exist to make a positive difference to people’s lives. We create superior quality products using the world’s finest natural ingredients to make your skin feel so good.
We have over 3000 stores in 68 countries, and reach out to customers around the world through launching e-commerce sites, opening sub-franchise businesses and identifying selective wholesale in new markets plus adding new Global Travel Retail locations around the world.
Our people are passionate, independent, diverse individuals. Sounds like you? Join us!