Sales Assistant & Office Administrator
Top Benefits
About the role
About Us
PD International is a Canadian based company which specializes in developing and manufacturing innovative products for the recreational powersports and automotive industries. PDI was founded as a company specializing in automotive drivetrain components, however, over the years this has diversified into other powersports segments. PDI currently focuses heavily on developing and manufacturing products for the off-road aftermarket. Over the last few years the off-road segment of the company has been growing rapidly as evidenced by continually increasing sales of both our main brands, Demon Powersports and Rugged ATV/UTV components. Currently PDI is a market leader in the ATV and UTV market for heavy duty performance components under its Demon Powersports brand.
The Opportunity
We seek a highly organized and customer-focused Sales Assistant & Office Administrator to join our team. In this dual-function role, you will be the first point of contact for clients and visitors while ensuring the smooth operation of sales and administrative workflows. You will be key in processing sales orders, managing customer communications, and supporting internal operations and events efficiently and professionally.
Job Duties
- Accurately process daily sales orders, RUSH orders, and back orders, following a structured workflow to support sales pipeline continuity
- Maintain and update databases, including sales order statuses, customer records, and related documentation
- Respond to customer inquiries across various platforms in a timely and professional manner
- Manage high-volume inbound calls and direct them to the appropriate departments
- Coordinate travel arrangements and logistics for company events, trade shows, and meetings
- Assist in organizing and managing internal and external company events
- Welcome and assist customers at the front desk, ensuring a friendly and professional experience
- Perform general office and sales administrative duties as needed to support daily operations
Job Requirements
- Bachelor’s degree preferred or 1–2 years of experience in sales or administrative roles
- Proficiency in MS Office (Word, Excel, Outlook), CRM systems, email, and internet navigation
- Strong communication skills—both verbal and written—with excellent customer service abilities
- Prior experience in office administration and customer support is essential
- Highly organized with strong time management skills and the ability to meet tight deadlines
- Ability to multitask and manage high call volumes effectively
- Energetic, proactive phone demeanour, attentive listening, and strong writing skills with excellent grammar
Compensation
Base Pay of $40,000 to $50,000 annually
Benefits
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care
Schedule: Monday to Friday
Work Location: In person
About Demon Powersports
We have been in business for over 20 years and we started off with our parent company, PD International, manufacturing and supplying Driveline parts for all the brands in the automotive industry.
We used our extensive expertise to launch our own brands for ATV, UTV & SXS parts, quickly becoming the absolute leaders in the Canadian Market.
Our products support a variety of vehicle applications from Polaris, Can- Am, Yamaha, Arctic Cat / TEXTRON, Honda, Kubota, Bobcat, Kawasaki, John Deere and Suzuki.
For the past 10 years, our brands have been growing fast all across North America, Europe, Middle-East and Australia.
The success behind our Demon Powersports brand stems from thorough quality control, R&D and extreme field testing.
Heavy duty components are vital for Powersports racing, and by using our Demon Axles on a wide range of championship series, including mud, rock, sand, desert, and short courses, we are able to make improvements on our products to provide an edge over competitors.
Whether you’re bouncing rocks, hitting dunes, or bogging through a mud hole, Demon Powersports Heavy Duty (HD) and X-Treme Heavy Duty (XHD) Axles will keep you on course where OEM grade axles just can’t hold up.
Sales Assistant & Office Administrator
Top Benefits
About the role
About Us
PD International is a Canadian based company which specializes in developing and manufacturing innovative products for the recreational powersports and automotive industries. PDI was founded as a company specializing in automotive drivetrain components, however, over the years this has diversified into other powersports segments. PDI currently focuses heavily on developing and manufacturing products for the off-road aftermarket. Over the last few years the off-road segment of the company has been growing rapidly as evidenced by continually increasing sales of both our main brands, Demon Powersports and Rugged ATV/UTV components. Currently PDI is a market leader in the ATV and UTV market for heavy duty performance components under its Demon Powersports brand.
The Opportunity
We seek a highly organized and customer-focused Sales Assistant & Office Administrator to join our team. In this dual-function role, you will be the first point of contact for clients and visitors while ensuring the smooth operation of sales and administrative workflows. You will be key in processing sales orders, managing customer communications, and supporting internal operations and events efficiently and professionally.
Job Duties
- Accurately process daily sales orders, RUSH orders, and back orders, following a structured workflow to support sales pipeline continuity
- Maintain and update databases, including sales order statuses, customer records, and related documentation
- Respond to customer inquiries across various platforms in a timely and professional manner
- Manage high-volume inbound calls and direct them to the appropriate departments
- Coordinate travel arrangements and logistics for company events, trade shows, and meetings
- Assist in organizing and managing internal and external company events
- Welcome and assist customers at the front desk, ensuring a friendly and professional experience
- Perform general office and sales administrative duties as needed to support daily operations
Job Requirements
- Bachelor’s degree preferred or 1–2 years of experience in sales or administrative roles
- Proficiency in MS Office (Word, Excel, Outlook), CRM systems, email, and internet navigation
- Strong communication skills—both verbal and written—with excellent customer service abilities
- Prior experience in office administration and customer support is essential
- Highly organized with strong time management skills and the ability to meet tight deadlines
- Ability to multitask and manage high call volumes effectively
- Energetic, proactive phone demeanour, attentive listening, and strong writing skills with excellent grammar
Compensation
Base Pay of $40,000 to $50,000 annually
Benefits
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care
Schedule: Monday to Friday
Work Location: In person
About Demon Powersports
We have been in business for over 20 years and we started off with our parent company, PD International, manufacturing and supplying Driveline parts for all the brands in the automotive industry.
We used our extensive expertise to launch our own brands for ATV, UTV & SXS parts, quickly becoming the absolute leaders in the Canadian Market.
Our products support a variety of vehicle applications from Polaris, Can- Am, Yamaha, Arctic Cat / TEXTRON, Honda, Kubota, Bobcat, Kawasaki, John Deere and Suzuki.
For the past 10 years, our brands have been growing fast all across North America, Europe, Middle-East and Australia.
The success behind our Demon Powersports brand stems from thorough quality control, R&D and extreme field testing.
Heavy duty components are vital for Powersports racing, and by using our Demon Axles on a wide range of championship series, including mud, rock, sand, desert, and short courses, we are able to make improvements on our products to provide an edge over competitors.
Whether you’re bouncing rocks, hitting dunes, or bogging through a mud hole, Demon Powersports Heavy Duty (HD) and X-Treme Heavy Duty (XHD) Axles will keep you on course where OEM grade axles just can’t hold up.