WHO WE ARE
When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.

We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place.
We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.

Our mission is to create better health for all Canadians, and we know that starts with our employees.

THE ROLE IN A NUTSHELL

In this role, you will play a key part in the development of new features for iBenefits, collaborating closely with architects, senior developers, and internal/external stakeholders. You’ll be responsible for solution design, delivering high-quality, thoroughly tested code while providing production support. With a strong foundation in C#, .NET, and web technologies, you'll apply software development best practices, demonstrate technical leadership, and drive innovation in a fast-paced, team-oriented environment. Success in this role requires excellent problem-solving skills, attention to detail, effective communication, and the ability to manage multiple priorities while contributing to continuous improvement and client satisfaction.

Key Responsibilities:

• Work alongside product architects and senior developers to build (design, develop, test) new features for iBenefits.

• Deliver thoroughly tested and functional code.

• Demonstrate a thorough understanding of software development concepts and design principles.

• Completes product development and quality control testing based on business requirements and project timelines.

• Work with internal and external clients, and team members to understand business requirements and participate in software design.

• Work with internal and external clients to review test scenarios and resolve system defects.

• Develop and maintain productive relationships with internal and external clients.

• Work with the development team in the implementation of new technologies and components. Find innovative solutions to help solve problems – new and old.

• Provide support to the benefits implementation team in delivering client implementations.

• Provide technical leadership in the areas of expertise.

• Debug and resolve production issues as required.

• Provide accurate estimates of work effort and be accountable to those estimates.

• Demonstrate a high level of technical and professional knowledge and quickly assimilate new knowledge.

• Identify gaps in existing solutions and work with leadership to build out resolutions to fill those gaps.

• Quickly escalates any identified risks or issues to a project based on product configuration requirements to project management and management.

• Organizes, investigates, and resolves assigned work in a timely and effective manner.

• Provides updates on accomplishments, issues, and future activities of assigned projects regularly.

• Completes other tasks and projects as required.

WHO WE'RE LOOKING FOR

• Minimum 5 years of software development experience with C# and .NET.
• Experience with server-side web frameworks: ASP.NET, Web Forms, MVC, Web API, Razor Pages.
• Experience with front-end web technologies such as HTML5, CSS3, TypeScript, jQuery.
• Experience with test-driven development, continuous integration.
• Highly organized and process oriented.
• Excellent at resolving problems
• Excellent Oral and Written Communication Skills.
• Familiar with traditional SDLC and Agile methods/practices
• Can adapt to new information and change approach to achieve objectives as needed.
• Ability to work collaboratively as part of a team, yet also work independently on complex projects.
• Ability to multi-task and thrive in a fast paced, high-pressure environment
• Passionate about quality and continuous improvement, with an emphasis on creating solutions.
• Post-secondary education in computer science, computer engineering or related field, or equivalent experience.
• Strong organization, analytical, and problem-solving skills.
• Keen attention to detail.
• Self-starter and ability to work both independently and in a collaborative team approach.
• Ability to communicate with others, including clients, in a clear, effective, and professional manner on the phone, via email and in person, and the demonstrated use of good written and verbal communication skills.
• Able to prioritize workload and work effectively with minimal supervision; demonstrated ability to work concurrently on multiple projects with several teams

NICE TO HAVEs

• Experience working with Blazor framework
• Experience with RabbitMQ, Azure, Docker, Linux is an asset
• Experience working in benefits administration or insurance-related software development is an asset.

THE CULTURE
We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS
Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).