Position Summary

The Medical Clerk provides a range of client service and team support services as part of the multi-disciplinary, integrated primary care team. As a team, MCC’s Medical Clerks support an organized and efficient client service environment where clients’ needs and interests come first and all are treated with dignity and respect.

Qualifications

Education

• Graduate from a recognized medical assistant training program, such as Clinic Office Assistance, Health Care Aide and/or Medical Records Technician
• Proven knowledge of medical terminology
• Training and experience in recording vital signs and assisting practitioners in medical examinations

Skills, Expertise and Experience

• Ability to meet the physical requirements of the position; including the ability to accompany and physically support clients around the clinic; lift and carry light equipment and other items (up to 20 pounds)
• Ability to multitask and work in a fast paced environment
• Demonstrated ability to be empathetic and compassionate
• Demonstrated ability to remain calm in stressful situations

Critical Skills

Proven interpersonal and organizational skills

Focus on Results

Demonstrated ability to prioritize and focus work-related activities to effectively and efficiently achieve goals and produce expected results/outcomes

Alignment with Organizational Values

Commitment to the principles that guide Mount Carmel Clinic, as reflected in the history, vision, mission and values

Commitment to Reconciliation

Knowledge and understanding of Indigenous culture and traditions and the impact of colonization on the health and well-being of Indigenous individuals and families [knowledge of current and historical factors that affect the health and well-being of Indigenous individuals and families]

Teamwork

Proven ability to work within an interdisciplinary team with respect, professionalism, cooperation, sensitivity and cultural awareness

MCC Philosophies

Knowledge and commitment to apply diversity, equity, cultural safety, pro-choice, social determinants of health, population health, harm reduction, trauma-informed and community development principles in all aspects of the work.

Communication

Excellent verbal and written communication skills and proficiency in the use of computer systems, including Microsoft Word, Excel and Outlook

Assets

Experience working in computer and electronic medical records

All positions are subject to Criminal Record and Child Abuse Registry checks. Applicants may be required to undergo testing to determine the knowledge, skill and ability required for position.