Customer Service Associate - Tommy's Express Car Wash
Top Benefits
About the role
Position : Customer Service Team Member
Status: Full-Time & Part-Time
OpenShine Holdings Ltd., the operator of several Tommy's Express Car Wash franchises in Southwest Ontario, is seeking a highly motivated Customer Service Team member to support in the daily operations at our Tommy’s Express Brampton facility. We are a growing company with a team-oriented culture and a commitment to providing world-class customer service. We offer competitive wages, benefits and opportunities for career advancement within our growing organization. If you're great with guest service, confident with technology, enjoy working in a fast-paced but supportive team environment, we encourage you to apply!
About Tommy's Express:
At Tommy's Express, we are not just washing cars; we are creating an experience. Our facilities are designed with cutting-edge technology and a focus on providing exceptional customer service.
ROLE & RESPONSIBILITIES:
-
Provide quick and friendly customer service to our guests within the car wash
-
Promote and upsell membership packages to customers, emphasizing value and convenience.
-
Exceed Guest expectations
-
Learn and operate all aspects of POS and LPR systems
-
Oversee all property aesthetics
-
Create and retain new customer relations, including monthly wash packages
-
Maintain cleanliness of interior and exterior of car wash and grounds
-
Monitor the wash quality of the vehicle
-
Learn and uphold the WE OWN IT culture
-
Other duties as assigned; duties and responsibilities may change at any time with or without notice.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
-
Exceptional Customer Service
-
Must have good communication skills
-
Previous sales experience is an asset
-
Ability to work in a fast-paced environment and handle multiple tasks
-
Proficient in cash handling and operating a cash register
-
A winning attitude and great character
-
Display self-discipline in setting and meeting goals.
JOIN US AND GROW WITH US!
We thank all those that have applied. Only those considered for the position will be contacted.
About OpenRoad Auto Group
We believe in the possibilities of a limitless future for both our customers and our employees. Through transparency, relationship-building, delivering a consistent customer experience, and creating new experiences, we are striving for constant improvement as ethical industry leaders. Good business is at the heart of what we do.
OpenRoad Auto Group represents 21 automotive brands at 34 locations in Metro Vancouver, Ontario, and Washington State. Since launching our identity as OpenRoad Auto Group in 2000, we have become recognized as one the most innovative and fastest growing automotive retail groups in Canada.
We are always searching for brilliant people to contribute to a better car buying and ownership experience. Working at OpenRoad you'll enjoy competitive compensation packages, like-minded colleagues, and a fun, supportive work environment.
Explore your possibilities with OpenRoad.
Customer Service Associate - Tommy's Express Car Wash
Top Benefits
About the role
Position : Customer Service Team Member
Status: Full-Time & Part-Time
OpenShine Holdings Ltd., the operator of several Tommy's Express Car Wash franchises in Southwest Ontario, is seeking a highly motivated Customer Service Team member to support in the daily operations at our Tommy’s Express Brampton facility. We are a growing company with a team-oriented culture and a commitment to providing world-class customer service. We offer competitive wages, benefits and opportunities for career advancement within our growing organization. If you're great with guest service, confident with technology, enjoy working in a fast-paced but supportive team environment, we encourage you to apply!
About Tommy's Express:
At Tommy's Express, we are not just washing cars; we are creating an experience. Our facilities are designed with cutting-edge technology and a focus on providing exceptional customer service.
ROLE & RESPONSIBILITIES:
-
Provide quick and friendly customer service to our guests within the car wash
-
Promote and upsell membership packages to customers, emphasizing value and convenience.
-
Exceed Guest expectations
-
Learn and operate all aspects of POS and LPR systems
-
Oversee all property aesthetics
-
Create and retain new customer relations, including monthly wash packages
-
Maintain cleanliness of interior and exterior of car wash and grounds
-
Monitor the wash quality of the vehicle
-
Learn and uphold the WE OWN IT culture
-
Other duties as assigned; duties and responsibilities may change at any time with or without notice.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
-
Exceptional Customer Service
-
Must have good communication skills
-
Previous sales experience is an asset
-
Ability to work in a fast-paced environment and handle multiple tasks
-
Proficient in cash handling and operating a cash register
-
A winning attitude and great character
-
Display self-discipline in setting and meeting goals.
JOIN US AND GROW WITH US!
We thank all those that have applied. Only those considered for the position will be contacted.
About OpenRoad Auto Group
We believe in the possibilities of a limitless future for both our customers and our employees. Through transparency, relationship-building, delivering a consistent customer experience, and creating new experiences, we are striving for constant improvement as ethical industry leaders. Good business is at the heart of what we do.
OpenRoad Auto Group represents 21 automotive brands at 34 locations in Metro Vancouver, Ontario, and Washington State. Since launching our identity as OpenRoad Auto Group in 2000, we have become recognized as one the most innovative and fastest growing automotive retail groups in Canada.
We are always searching for brilliant people to contribute to a better car buying and ownership experience. Working at OpenRoad you'll enjoy competitive compensation packages, like-minded colleagues, and a fun, supportive work environment.
Explore your possibilities with OpenRoad.