Top Benefits
About the role
About CarDoor:
CarDoor is transforming the way Canadians buy and sell vehicles by delivering an entirely online, hassle-free experience. As we continue to scale our operations, we’re looking for top-tier automotive professionals to join our team. If you're passionate about cars, customer service, and working in a fast-paced, tech-forward environment, we want to hear from you.
About the Role:
We are seeking a seasoned Service Advisor with at least 5 years of experience in a franchise dealership—preferably within a luxury brand—who can act as the critical link between our customers and vehicle service operations. This individual will play a key role in ensuring each vehicle meets our quality standards before it reaches the customer’s driveway, and that any post-delivery service issues are handled with professionalism and care.
What You’ll Do:
- Act as the primary point of contact for vehicle reconditioning, mechanical repairs, and post-sale service support.
- Work closely with CarDoor’s inspection, logistics, and customer success teams to coordinate service workflows.
- Review vehicle condition reports and recommend service actions with a focus on quality, safety, and cost-effectiveness.
- Communicate with partner shops and vendors to schedule and manage repairs.
- Deliver an exceptional service experience by communicating proactively and clearly with internal teams and customers.
- Track all service and repair updates with a high level of accuracy and attention to detail.
- Support internal vehicle-related inquiries by drawing on deep knowledge of automotive systems and service practices.
What We’re Looking For:
- Minimum 5 years of Service Advisor experience at a franchise dealership (luxury brand experience preferred).
- Exceptional customer service and communication skills, both verbal and written.
- Strong organizational skills and the ability to juggle multiple priorities.
- A deep and practical understanding of vehicle systems and diagnostics.
- Proficiency with service software and CRM systems.
- A calm, solutions-oriented attitude in a fast-paced, dynamic environment.
Why CarDoor:
- Competitive salary and benefits package.
- The opportunity to be part of a fast-growing, innovative company reshaping the automotive industry.
- Collaborative team culture with a focus on customer satisfaction and operational excellence.
- A role where your experience and input directly impact the success of the business.
Job Types: Full-time, Permanent
Pay: $55,000.00-$80,000.00 per year
Benefits:
- Casual dress
- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
About CarDoor
Buy a Vehicle Online. No Dealership Required!
Buying or selling a used car can be stressful, complicated, and time consuming. We get it. We’ve been there. And that’s exactly why we created CarDoor.
We believe that car shopping should fit around your life. That means, unlike traditional Dealerships, you won’t have to deal with inconvenient appointments, far-away showrooms, and pushy salespeople. Nor will you have to work directly with a car owner to negotiate the deal and plan the hand-off.
To make the used car buying or selling experience as easy and transparent as possible, we developed a completely digital car buying experience that puts you in the driver’s seat. You can value a trade-in, browse a wide variety of vehicles, get financing, and have your car delivered - all from the comfort of home.
Life is stressful. Car shopping shouldn’t be. So, go ahead. Sit back, relax, and enjoy the ride.
Top Benefits
About the role
About CarDoor:
CarDoor is transforming the way Canadians buy and sell vehicles by delivering an entirely online, hassle-free experience. As we continue to scale our operations, we’re looking for top-tier automotive professionals to join our team. If you're passionate about cars, customer service, and working in a fast-paced, tech-forward environment, we want to hear from you.
About the Role:
We are seeking a seasoned Service Advisor with at least 5 years of experience in a franchise dealership—preferably within a luxury brand—who can act as the critical link between our customers and vehicle service operations. This individual will play a key role in ensuring each vehicle meets our quality standards before it reaches the customer’s driveway, and that any post-delivery service issues are handled with professionalism and care.
What You’ll Do:
- Act as the primary point of contact for vehicle reconditioning, mechanical repairs, and post-sale service support.
- Work closely with CarDoor’s inspection, logistics, and customer success teams to coordinate service workflows.
- Review vehicle condition reports and recommend service actions with a focus on quality, safety, and cost-effectiveness.
- Communicate with partner shops and vendors to schedule and manage repairs.
- Deliver an exceptional service experience by communicating proactively and clearly with internal teams and customers.
- Track all service and repair updates with a high level of accuracy and attention to detail.
- Support internal vehicle-related inquiries by drawing on deep knowledge of automotive systems and service practices.
What We’re Looking For:
- Minimum 5 years of Service Advisor experience at a franchise dealership (luxury brand experience preferred).
- Exceptional customer service and communication skills, both verbal and written.
- Strong organizational skills and the ability to juggle multiple priorities.
- A deep and practical understanding of vehicle systems and diagnostics.
- Proficiency with service software and CRM systems.
- A calm, solutions-oriented attitude in a fast-paced, dynamic environment.
Why CarDoor:
- Competitive salary and benefits package.
- The opportunity to be part of a fast-growing, innovative company reshaping the automotive industry.
- Collaborative team culture with a focus on customer satisfaction and operational excellence.
- A role where your experience and input directly impact the success of the business.
Job Types: Full-time, Permanent
Pay: $55,000.00-$80,000.00 per year
Benefits:
- Casual dress
- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
About CarDoor
Buy a Vehicle Online. No Dealership Required!
Buying or selling a used car can be stressful, complicated, and time consuming. We get it. We’ve been there. And that’s exactly why we created CarDoor.
We believe that car shopping should fit around your life. That means, unlike traditional Dealerships, you won’t have to deal with inconvenient appointments, far-away showrooms, and pushy salespeople. Nor will you have to work directly with a car owner to negotiate the deal and plan the hand-off.
To make the used car buying or selling experience as easy and transparent as possible, we developed a completely digital car buying experience that puts you in the driver’s seat. You can value a trade-in, browse a wide variety of vehicles, get financing, and have your car delivered - all from the comfort of home.
Life is stressful. Car shopping shouldn’t be. So, go ahead. Sit back, relax, and enjoy the ride.