Job description – Ophthalmic Assistant

About Cloudbreak Eye Care

Cloudbreak Eye Care is Calgary’s newest Glaucoma and Advanced Anterior Segment Clinic. Our trusted specialists strive to offer patients the most advanced services, procedures and technologies. We are committed to enhancing our patients’ quality of life through better vision. Our dynamic environment offers ample opportunities for growth and development and we believe that our people are our greatest asset.

Why work at Cloudbreak Eye Care

• We are team-oriented and physician-led.
• We place the needs of the patient first.
• We offer benefits.
• We invest in learning and professional development.

Position Summary
Perform basic patient care, ophthalmic testing procedures and initial patient examinations as directed by physician or supervisor. Performs clerical functions and assists with basic training of non-certified technicians and students.

Roles and Responsibilities:

• checking in and checking out patients;
• Answering phones and taking messages;
• Scheduling appointments according to guidelines;
• Able to promote and maintain good patient relations and patient confidentiality;
• Obtaining and confirming patient information for healthcare billing;
• Operating common business equipment including but not limited to copiers, computers, and fax machines;
• Maintaining an organization in a fast-paced environment.
• Consenting patients for medical procedures
• Accurately performing basic patient screening tests;
• Accurately performing patient screening/testing: History, Visual Acuity, Pupil Assessment, Color Vision, Instilling drops, etc.
• Accurately performing diagnostic testing: HVF, FDT, OCT, Anterior OCT, IOL Corneal Topography, etc.
• Explaining the purpose of each test and demonstrating proactive assessment;
• Discussing and reviewing cataract surgery options;
• Communicating with patients regarding follow-up care, pre and post-operative care, testing, possible symptoms, changes in appointment times etc;
• Efficiently and accurately documenting all pertinent information in patient records (EMR);
• Maintaining, calibrating and cleaning all equipment used throughout the day;
• Returning phone calls to patients and other healthcare professionals in a timely manner;
• Other duties as assigned.

Qualifications:

• High School Diploma or equivalent;
• 2+ years of previous experience as an ophthalmic assistant/technician
• Completion of your AAO/COA is considered an asset;
• Experience with Accuro EMR is considered an asset

Skills:

• Excellent patient service skills with an aptitude to understand the patients’ conditions;
• Strong computer skills, with previous EMR experience;
• Typing speed of 40wpm or better;
• Ability to quickly grasp and adapt to new programs and equipment;
• Strong verbal and written communication skills;
• Self-motivation to deliver high quality results;
• Present a cheerful, friendly and professional image to patients and fellow employees;
• Ability to work in a fast-paced environment;
• Ability to demonstrate consistent initiative and a team attitude;
• Requires critical thinking skills, decisive judgment, and the ability to work unsupervised or with minimal supervision.

Wage is commensurate with experience, and designation, with a standard company benefits package. Applicant may be eligible for an annual salary increase and/or annual bonus, based on performance.

All applicants must provide proof of qualifications (certifications) and a current police information check (PIC) including vulnerable search at the applicant’s expense. The results of the PIC may alter or revoke any offer made by Cloudbreak Eye Care .

We would like to thank all applicants for their interest and resumes. Please note, only those candidates chosen to proceed through the selection process will be contacted.

Cloudbreak Eye Care is an equal opportunity employer and values diversity in its workforce, encouraging applications from all qualified individuals

Job Types: Full-time, Part-time

Pay: $18.00-$25.00 per hour

Additional pay:

• Bonus pay

Benefits:

• Dental care
• Extended health care
• On-site parking
• RRSP match
• Tuition reimbursement
• Vision care

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Calgary, AB T2H 0C8: reliably commute or plan to relocate before starting work (required)

Work Location: In person