RN/LPN – Client Care Coordinator Vancouver B.C.
Top Benefits
About the role
At Comfort Keepers, nothing is more important than helping people live full, independent and dignified lives within the comfort of their own homes… wherever home may be. Comfort Keepers is dedicated to providing care that enriches our client's lives and helps them maintain the highest possible level of quality independent living.
Comfort Keepers is currently seeking a Client Care Coordinator to join our growing team. The successful candidate will need to be a tremendous team player, self-directed and be able to prioritize well when under time constraints. This position is suited well for an LPN/RN that is looking for a Monday to Friday schedule.
Job Summary Under the general supervision of the Owners, the Client Care Coordinator is responsible for conversion of inquiries for service requested to in-home visits and provides continuity of care for clients after referral. The Client Care Coordinator Facilitates the provision of in-home care and support services to clients. Arranges for the uninterrupted continuing care of the client. Assists in the organization of family resources for the effective care of the client. Routinely interacts with other personnel as well as clients, family members, community providers/referral sources, insurance companies, care managers, and other third party payers. The successful candidate will need to be a tremendous team player, self-directed and be able to prioritize well when under time constraints.
Qualifications LPN, RN College diploma or equivalent and at least two years related experience in a healthcare setting. Valid driver’s license with care and valid auto insurance.
Requires proficiency computer skills (Office, Excel, Power Point).
Must possess and demonstrate excellent communication skills as well as positive professional, business image.
Must be proficient in the use of mobile communication technologies and common business applications.
Accountabilities Reports directly to the Owner/GM – with communication accountability to Comfort Keepers Management Team for caregiver assignments and staffing needs. Is responsible for:
- Client Retention
- Client Hour Growth
- Caregiver Supervision in relations to issues relating to clients
- A reliable vehicle and valid driver’s license with the ability to pass a background check (including motor vehicle records check)
MAIN DUTIES
- Visits prospective clients/clients after referrals are made to introduce Comfort Keepers
- Establishes initial client records
- Visits clients to keep abreast of client’s condition and environment periodically
- Responsible for determining type and duration of services necessary to meet client needs. Quotes bill rate based on services provided
- Assists in matching caregiver qualification and availability to clients’ needs
- Contacts clients and caregivers for follow-up on service delivery and determine satisfaction of services
- Serves as a liaison between the client, caregiver, scheduler and human resources coordinator
- Supports the on-call rotation as assigned.
- May interface with other community resources to assure that client needs are adequately addressed
- Will be available to support the after-hours on-call rotation
WORKING ENVIRONMENT Office environment. Does require travel in personal vehicle to visit clients and caregivers.
Starting Salary - 65,000 per year plus bonuses
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About Comfort Keepers Victoria
Comfort Keepers® Victoria provides home care for the seniors of Victoria and the surrounding areas of Colwood, Saanich, Sidney, James Bay, and Oak Bay. With offices all over the country, we provide care to thousands of Canadians each year.
Providing home care can be very draining and taxing on family caretakers, especially children or grandchildren with full-time jobs and families of their own.
In-Home Assisted Living We look forward to helping your senior loved ones be the best they can be. With in-home assisted living as a lifestyle choice they can start a new, fresh take on daily living while remaining in the comfort and familiarity of home.
Our philosophy is to elevate the human spirit and our caregivers will be there every step of the way to ensure your loved one has a better quality of life.
Give us a call today to get started: (778) 265-5999
RN/LPN – Client Care Coordinator Vancouver B.C.
Top Benefits
About the role
At Comfort Keepers, nothing is more important than helping people live full, independent and dignified lives within the comfort of their own homes… wherever home may be. Comfort Keepers is dedicated to providing care that enriches our client's lives and helps them maintain the highest possible level of quality independent living.
Comfort Keepers is currently seeking a Client Care Coordinator to join our growing team. The successful candidate will need to be a tremendous team player, self-directed and be able to prioritize well when under time constraints. This position is suited well for an LPN/RN that is looking for a Monday to Friday schedule.
Job Summary Under the general supervision of the Owners, the Client Care Coordinator is responsible for conversion of inquiries for service requested to in-home visits and provides continuity of care for clients after referral. The Client Care Coordinator Facilitates the provision of in-home care and support services to clients. Arranges for the uninterrupted continuing care of the client. Assists in the organization of family resources for the effective care of the client. Routinely interacts with other personnel as well as clients, family members, community providers/referral sources, insurance companies, care managers, and other third party payers. The successful candidate will need to be a tremendous team player, self-directed and be able to prioritize well when under time constraints.
Qualifications LPN, RN College diploma or equivalent and at least two years related experience in a healthcare setting. Valid driver’s license with care and valid auto insurance.
Requires proficiency computer skills (Office, Excel, Power Point).
Must possess and demonstrate excellent communication skills as well as positive professional, business image.
Must be proficient in the use of mobile communication technologies and common business applications.
Accountabilities Reports directly to the Owner/GM – with communication accountability to Comfort Keepers Management Team for caregiver assignments and staffing needs. Is responsible for:
- Client Retention
- Client Hour Growth
- Caregiver Supervision in relations to issues relating to clients
- A reliable vehicle and valid driver’s license with the ability to pass a background check (including motor vehicle records check)
MAIN DUTIES
- Visits prospective clients/clients after referrals are made to introduce Comfort Keepers
- Establishes initial client records
- Visits clients to keep abreast of client’s condition and environment periodically
- Responsible for determining type and duration of services necessary to meet client needs. Quotes bill rate based on services provided
- Assists in matching caregiver qualification and availability to clients’ needs
- Contacts clients and caregivers for follow-up on service delivery and determine satisfaction of services
- Serves as a liaison between the client, caregiver, scheduler and human resources coordinator
- Supports the on-call rotation as assigned.
- May interface with other community resources to assure that client needs are adequately addressed
- Will be available to support the after-hours on-call rotation
WORKING ENVIRONMENT Office environment. Does require travel in personal vehicle to visit clients and caregivers.
Starting Salary - 65,000 per year plus bonuses
Powered by JazzHR
wLJqF5OHIM
About Comfort Keepers Victoria
Comfort Keepers® Victoria provides home care for the seniors of Victoria and the surrounding areas of Colwood, Saanich, Sidney, James Bay, and Oak Bay. With offices all over the country, we provide care to thousands of Canadians each year.
Providing home care can be very draining and taxing on family caretakers, especially children or grandchildren with full-time jobs and families of their own.
In-Home Assisted Living We look forward to helping your senior loved ones be the best they can be. With in-home assisted living as a lifestyle choice they can start a new, fresh take on daily living while remaining in the comfort and familiarity of home.
Our philosophy is to elevate the human spirit and our caregivers will be there every step of the way to ensure your loved one has a better quality of life.
Give us a call today to get started: (778) 265-5999