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Food & Beverage Supervisor

Hyatt Place16 days ago
Osoyoos, British Columbia
Mid Level
full_time

Top Benefits

Company events
Subsidized Staff Housing
Discounts on water sports, wine & golf

About the role

Why Work For Us Located on the traditional lands of the Osoyoos Indian Band, in the town of Osoyoos, working at Spirit Ridge Resort is a very unique opportunity to be in the heart of wine country. Where else in Canada can you find a resort with a golf course, two pools, beachfront water sports, onsite winery and a first nations cultural center all in one place? All this in the warmest place in Canada, surrounded by fruit orchards, wineries, breweries and Canada’s warmest lake.

What You Do Our Food and Beverage Supervisor is the floor manager of our various food & beverage outlets at Spirit Ridge. With our signature restaurant “The Bear, The Fish, The Root & The Berry” as well as the Market, Footprints Beach Bar, two pool bars and a busy banquet operation, there is no shortage of learning and guests to keep well fed. Food and Beverage is a key factor to a great resort experience and in this role you would be at the core of making that happen. Your watchful eye, talents and experience will be utilized to complete the following tasks:

  • Consistently offer professional, friendly, and engaging service
  • Demonstrate professional and positive image to guests and colleagues at all times, including maintaining a high standard of professional appearance and hygiene at all times.
  • Use your experience and attentive nature to assist the Food and Beverage Manager in all aspects of restaurant operations to elevate the guest experience.
  • Ensure overall restaurant cleanliness and set up.
  • Oversee servers in the restaurants and banquet area to ensure optimal appearance and exceptional guest care, watchful of guests' need for service.
  • Help the manager establish and monitor side work.
  • Ensure receipt and accurate flow of communications between shifts.
  • Keep a pulse on and manage staffing needs.
  • Be trained as a Banquet Captain to help supervise banquet functions in addition to your assigned dining outlet
  • Perform duties such as Cashier, Bartender, Host when called upon.
  • Other duties as assigned as the resort environment is always full of exciting special events
  • Must be eligible to work in Canada.

What You Need

  • Easy conversationalist
  • Extra-sensory perception to how others are feeling
  • Tech-savvy systems expertise, with experience using a POS System in the past
  • Beer, Wine and Spirits knowledge with the ability to make recommendations an asset
  • Must have your current BC “Serving it Right” or another Canadian provinces equivalent.
  • An organized multi tasker who doesn’t crack under pressure
  • An eagle eye for details
  • Able to be on your feet all day
  • A passion for guest service and providing a great guest experience
  • A self-starter with demonstrated leadership skills to motivate, coach and train colleagues
  • Minimum two years Food and Beverage service or supervisory experience.
  • Must be flexible to work a variety of shifts including mornings, evenings and weekends

What’s In It For You

  • Company events
  • Subsidized Staff Housing
  • Discounts on water sports, wine & golf
  • Discounted Staff Menu and Free Continental Breakfast food in Staff Lounge
  • Free on-site parking
  • Employee, Friends & Family rates at Hyatt’s Worldwide
  • Benefit Plan, including Extended Health, Dental, and Life Insurance for full time permanent employees

Answer the Call If we sound like the place for you, or maybe you just want to find out more, hit that Apply Now button and let's have a conversation!

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

About Hyatt Place

Hospitality
5001-10,000

Welcome to a different place®. You’re always on. And so are we. Our hotels are perfect for your blended lifestyle of work and play. Because you deserve to have access to everything you need 24 hours a day, seven days a week.

We feature an array of services business travelers and families need on a moment’s notice. Enjoy the Bakery Cafe, with a coffee and wine bar. A guest kitchen with fresh snacks and entrees. And daily complimentary breakfast. All accessible any time of day, because you never know when hunger will strike. We also have meeting rooms just the right size for small corporate events. Our hotels range in size from 125 to 200 rooms and are located in urban, suburban or airport locations. You’ll find comfort and consistency in any location you choose. Because what you see in Santa Fe should be what you get in West Palm Beach.

Amenities: • Spacious guestrooms featuring the Hyatt Grand Bed™ • Cozy Corner sofa-sleeper • Complimentary Wi-Fi and remote printing throughout the hotel • 42” HDTV and Hyatt Plug Panel media center • Stylish bathrooms with granite countertops and Portico® amenities • 24/7 made-to-order snacks and entrees in our Guest Kitchen • Bakery Café offering a selection of premium beer, wine and cocktails (where available) • NEW complimentary a.m. Kitchen Skillet™ served daily in our Guest Kitchen.