Job Description

Title Dental Receptionist, Dental Assistant

Reports to Coordinator, Dental Program

Locations Kingston

Position Type 1 Permanent 0.8 FTE (28 hours/week)

Vacancy Status Existing Vacancy

Start Date As soon as possible

Salary $23.21 to $27.30 per hour Includes comprehensive benefits package

and HOOPP

Position Summary

Working with an interdisciplinary team, the Dental Assistant delivers dental health education, oral hygiene instruction, assists at screening and clinics, as well as coordinates client bookings and assists in managing the clinic schedule. The Dental Assistant is also responsible for processing billing payments, regularly tracking clinic data and assisting with reporting requirements. This practice will focus on providing oral health services to individuals participating in the Ontario Seniors Dental Care Program. This program provides free, routine dental services for low-income to seniors.

Key Responsibilities

Client Service

• Sets up operatory, organizes instruments and dental materials needed for dental procedures and ensures equipment is in working order

• Provides preventative intra-oral hygiene services under direction of Clinical Dentist

• Prepares and cleans examination room, and sterilizes instruments prior to each appointment

• Takes radiographs, processes and mounts radiographs for clinic dentist

• Positions patients in the examination room, explains dental procedures, provides support, and dismisses clients at appropriate time

• Collects eligibility information from current and prospective patients

• Facilitates access to treatment by scheduling appointments

• Liaises with various dental practices, as needed, to obtain client charts and information

• Answers questions pertaining to the various dental programs at KCHC

Administration

• Records information for dental screening and Dental Indices

Survey and assists with follow-up procedures

• Develops and maintains resources and teaching materials

• Participates in the efficient operation of programs including

booking clients and managing the schedule and reception duties, as needed

• Provides administrative and clerical support for the dental clinic

• Creates, maintains, and retrieves client records and ensures confidentiality

• Ensures files are securely stored in clinic area

• Supports the Program Administrator with inventory management,

ordering, and vendor management, as needed

• Tracks information and data needed for reporting purposes, as

needed

• Assists the Program Administrator with compiling statistics and

data and helps prepare quarterly reports and program information and updates, as needed

• Processes billing payments and invoices, as needed

Program Support

• Assists with program promotion

• Plans, develops and provides dental health education to

community agencies and the community at large

• Organizes and participates in selected community events, such

as Dental Health Month and school health fairs, as required

• Work as part of the dental care team to develop and implement

client/patient care plan including collecting and analyzing information

• Participates in quality improvement initiatives, as appropriate

Organizational Responsibilities

• Complies with all relevant legislation and KCHC policies, including privacy laws

• Supports consistent application and development of KCHC policies and procedures

• Supports KCHC’s student and volunteer placement programs

• Promotes awareness of and participation in KCHC activities

• Demonstrated commitment to continuous learning and quality improvement

Basic Education and Experience Requirements

• Dental assistant certificate from a recognized educational institution

• Certified Dental Assistant Level II designation preferred

• Healing Arts Radiation Protection (HARP) Act Certified

• Previous experience in community dentistry considered an asset

Knowledge, Skills and Abilities

• Demonstrated ability to work in a multi-disciplinary setting

• Must possess the following traits/skills: patience, empathy, and observation skills in order to work with children, youth and adults; sensitivity to the needs of the designated target population and the care they require

Ability to work with computer databases and electronic mail

• Excellent oral and written communication skills

• Excellent organizational skills and above average attention to detail

• Ability to meet the physical demands of the position

• Excellent interpersonal skills, and a commitment to being a “team player”

Competencies

Organizational Competencies: Accountability, Client Focus, Collaboration, Continuous

Learning. Position Competencies: Attention to detail, Communication, Initiative, Teamwork, Time management

Other Requirements

• Current and satisfactory Criminal and Vulnerable Persons Check

• French language is an asset

• Current Immunizations

Benefits:

• Vacation, Personal Days, Sick Days and Education time

• Health Care of Ontario Pension Plan (HOOPP)

• Extended Health Benefits come into effect after three months of employment in this

position: Health and Dental Coverage, Life/Accidental Death and Dismemberment

Insurance, Long-Term Disability Coverage and an Employee Assistance Program

Application Instructions

• Please include a cover letter clearly outlining how your skills and experiences correspond

with the specific job qualifications along with your resume.

• Save all documents as a single PDF file using your own name (Last, First).

• Email to hr@kchc.ca citing reference “2025-27-KCHC” in the subject line.

• Applications must be submitted to Human Resources by Sunday, June 29, 2025.

All KCHC staff have a duty to understand and follow KCHC policies, uphold high ethical

and professional standards, and maintain confidentiality and privacy, using tact and good judgment in all dealings with other staff and clients.

KCHC is an equal opportunity employer, respecting and embracing the needs and

diversity of our employees. If you require an accommodation to fully participate in the

hiring process, please notify Human Resources.

We are a proud Living Wage employer!

Kingston Community Health Centres, 263 Weller Ave. Kingston ON, K7K 2V4

www.KCHC.ca

Job Types: Part-time, Permanent

Pay: $23.21-$27.30 per hour

Expected hours: 28 per week

Benefits:

• Company pension
• Dental care
• Employee assistance program
• Extended health care
• Mileage reimbursement
• On-site parking
• Paid time off
• Vision care

Schedule:

• Monday to Friday
• No weekends

Work Location: In person

Application deadline: 2025-06-29