CUPE

Job Title: Secretary
Status: Casual Part Time
Department: ADULT MH D/N AMB ADMIN
Program: Mental Health & Addictions
Days - 8 Hour Shifts (Subject to Change)
Location: Lakeridge Health Oshawa
Wage Schedule: $28.340 - $29.620 per hour
CUPE: 2500001882 (subsequent)

DUTIES AND RESPONSIBILITIES:

In support of the Mental Health Program core values, mission and vision, you as a Secretary, perform an integral role supporting certain components of the program. The Secretary assists in the processing of patients through phone screening, registration, booking appointments, and general reception duties; provides data entry, prepares correspondence, interacts with referral sources, prepares patient related information material, prepares and maintains program records and data as required. The Secretary ensures that ordering of supplies and requisitions are completed in a timely fashion. The Secretary facilitates public relations and a high level of communication between program staff. The Secretary performs other related duties as assigned.

QUALIFICATIONS:

• Medical Office Administration Diploma or an equivalent combination of education and experience;

• Proven knowledge of medical terminology (tested);

• Proven knowledge of Microsoft Word and Excel (tested - Intermediate level);

• Experience inputting data into database;

• Proven keyboarding skills of 40 wpm (tested);

• Knowledge of Epic;

• Ability to organize and prioritize workload and function independently with minimum supervision;

• Proven problem-solving and time management skills;

• Effective communication and interpersonal skills to enable you to interact effectively with all levels of staff, physicians, public, clients and their families;

• Ability to demonstrate understanding, empathy and tact;

• Proven ability to assess inquiries and to exercise good judgement in making the appropriate referrals while effectively maintaining confidentiality;

• Must have satisfactory performance record;

• Demonstrated commitment to our core values of Inclusion, Compassion, Innovation, Teamwork and Joy;

• Demonstrated understanding of and commitment to Lakeridge Health's comprehensive safety programs and practices including staff safety, patient safety and environmental safety and participation in regular in-service education sessions in this area

CONDITIONS OF EMPLOYMENT:

The terms and conditions of employment are in accordance with the Collective Agreement between the Hospital and C.U.P.E Local 6364.

Successful External applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six (6) months.

Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants need to make their needs known in advance.

At Lakeridge Health we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive and accessible and to employing a workforce that is representative of the diverse community we provide services to. As an equal opportunity employer we welcome applications from all qualified applicants.

Lakeridge Health is committed to providing a safe and healthy work environment for all team members and patients. New Lakeridge Health team members will be required to complete a Pre-employment Health Assessment as a condition of employment.