Parts Manager
Top Benefits
About the role
At Altruck International Truck Centres, we’ve been in business since 1977 and are family-owned, people-driven, and committed to excellence. We're currently seeking an experienced and motivated Parts Manager to lead our parts department at our Kitchener location (48 Ardelt Avenue, Kitchener).
Position Overview
As the Parts Department Manager, you’ll be responsible for leading and growing a high-performing parts team. Your focus will be on maximizing sales, optimizing inventory, improving department operations, and delivering top-tier customer service.
Key Responsibilities
Team Leadership & Customer Service
- Lead, coach, and mentor a team of parts professionals
- Promote a positive, collaborative team environment
- Provide outstanding service to both internal and external customers
- Resolve customer issues quickly and professionally
Inventory Management & Operations
- Analyze sales trends and implement inventory strategies
- Maintain accurate inventory levels to meet demand while minimizing excess stock
- Conduct regular inventory audits and implement process improvements
- Ensure the department meets operational, safety, and financial goals
Sales & Vendor Relations
- Drive sales growth through effective customer engagement and parts promotions
- Build and maintain strong relationships with suppliers and vendors
- Collaborate with the Service Department to coordinate parts requirements
- Monitor and manage department budgets, sales forecasts, and expense tracking
Process & Business Development
- Use data and insights to improve efficiency and customer satisfaction
- Participate in company-wide initiatives to support growth and innovation
- Stay current on product knowledge, market trends, and technical developments
What You Bring
- Minimum 5 years of parts/inventory management experience in a heavy-duty truck or equipment setting (required)
- Proven leadership skills with 5+ years in team management
- In-depth knowledge of heavy-duty truck parts and inventory control
- Experience using CDK or similar dealership management systems (preferred)
- Strong analytical, organizational, and communication skills
- Ability to thrive in a fast-paced, high-volume environment
- Bachelor’s degree in Business Administration or related field (or equivalent experience)
- Clean driving record and valid driver’s license (DZ an asset)
Why Altruck?
✅ Competitive salary + performance-based bonuses
✅ Defined contribution pension plan with company match
✅ Comprehensive health, dental, vision, and wellness benefits
✅ Company-paid disability and life insurance
✅ Employee assistance program (EAP)
✅ Team events, store discounts, and on-site parking
✅ Supportive, family-owned company culture
✅ Career growth and professional development opportunities
Join Our Team
If you’re a results-oriented leader with a passion for parts, inventory, and team success, this is your chance to be part of a trusted and growing company.
As an equal opportunity employer, we are committed to providing accommodation for individuals with disabilities throughout the selection process. If you require any accommodations, please contact our HR department and we will be happy to provide support.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Types: Full-time, Permanent
Pay: $75,000.00-$88,000.00 per year
Additional pay:
- Bonus pay
Benefits:
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care
- Wellness program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Application question(s):
- Must have clean driver's abstract?
- Familiar with CDK System?
- Are you legally entitled to work in Canada?
Experience:
- Parts Management: 5 years (required)
- Leadership and People Management: 5 years (required)
- Heavy Duty Truck Parts and Inventory: 5 years (required)
Work Location: In person
About Altruck International
Altruck Story
Altruck – it’s a family thing.
Altruck was built on the idea that there had to be a better way to serve our customers. Jack Kirby dreamed of being a special service provider for his customers and assisting them, one customer at a time.
After working with International Harvester for 21 years Jack purchased the dealership in Kitchener in 1977 and became part of the growing International Dealer group. Since then, we have been trying to make the buying process as easy and simple as possible. Today, we are focused on serving you the same way – one business partner (customer) at a time.
Our business is built on a strong foundation: INTEGRITY.
Integrity in the way we treat you and each other. And integrity in the way we buy and sell trucks, parts and services.
Whether we are buying your equipment or selling one of our trucks, we do not pressure you.
You are more than a “customer” to us– You are a PARTNER and we are committed to your success! Why? Because we know that your success is what makes us successful.
We offer great products at reasonable prices. At Altruck, we are always looking for new ways to help you improve your ROI and uptime and to enhance your competitive advantage.
OUR MISSION IS SIMPLE
Today, you really need to differentiate yourself from the competition. The right business partner can improve your customer service and enhance relationships with your customers.
Having the right business partner can mean the difference between winning the business versus missing the deal. So why should you partner with Altruck?
Like you, we value simplicity, honesty and quality in our business transactions. So, we decided to offer the same quality and service to you. We are focused on new ways of serving you and managing your expectations of simple and hassle-free buying and selling experience when it comes to your transport solutions.
Great reasons to partner with Altruck
We sell the new International Trucks.
International Trucks is focused Uptime. But we know that Uptime is more than building trucks designed to stay on the road longer. It’s the renewed commitment to the industry. It’s promise to deliver innovation, tools and services to keep you moving forward. It’s performing well beyond expectations at every turn, and having the drive to be better every day. Uptime is taking pride in engineering a line of durable workhorses that keep your jobsites running on schedule. International Trucks is committed to building the highest quality trucks in the business. So, yes the new International Trucks are good. In fact they are better than good. They are great.
We are here when you need us
We understand that your business may not revolve around your trucks, but we know that it does rely on trucks for on-time delivery of products. This means maximum uptime for your fleet in most cost-effective way. We will take care of your trucks so you can focus on what you do best… taking care of your business!
We are always pushing the boundaries
We will always look beyond today to explore new ways, including cutting edge technology, such as Connected Vehicles solutions to help you improve your bottom line and uptime.
Reasonable prices
Get a fair price up front without spending hours negotiating for it.
Flexible financing, leasing and rental options to give you the competitive edge
Altruck is committed to your business success and growth. Let Altruck focus on your trucks, so you can focus on what matters: your business. We work with you to create a custom purchase agreement that works for you and your business. As a chartered member of Idealease we offer a complete range of rental, leasing and maintenance solutions. We even offer rental and dedicated contract maintenance packages for added security – You can choose one that meets your driving needs, and include the cost in your financing!
Parts Manager
Top Benefits
About the role
At Altruck International Truck Centres, we’ve been in business since 1977 and are family-owned, people-driven, and committed to excellence. We're currently seeking an experienced and motivated Parts Manager to lead our parts department at our Kitchener location (48 Ardelt Avenue, Kitchener).
Position Overview
As the Parts Department Manager, you’ll be responsible for leading and growing a high-performing parts team. Your focus will be on maximizing sales, optimizing inventory, improving department operations, and delivering top-tier customer service.
Key Responsibilities
Team Leadership & Customer Service
- Lead, coach, and mentor a team of parts professionals
- Promote a positive, collaborative team environment
- Provide outstanding service to both internal and external customers
- Resolve customer issues quickly and professionally
Inventory Management & Operations
- Analyze sales trends and implement inventory strategies
- Maintain accurate inventory levels to meet demand while minimizing excess stock
- Conduct regular inventory audits and implement process improvements
- Ensure the department meets operational, safety, and financial goals
Sales & Vendor Relations
- Drive sales growth through effective customer engagement and parts promotions
- Build and maintain strong relationships with suppliers and vendors
- Collaborate with the Service Department to coordinate parts requirements
- Monitor and manage department budgets, sales forecasts, and expense tracking
Process & Business Development
- Use data and insights to improve efficiency and customer satisfaction
- Participate in company-wide initiatives to support growth and innovation
- Stay current on product knowledge, market trends, and technical developments
What You Bring
- Minimum 5 years of parts/inventory management experience in a heavy-duty truck or equipment setting (required)
- Proven leadership skills with 5+ years in team management
- In-depth knowledge of heavy-duty truck parts and inventory control
- Experience using CDK or similar dealership management systems (preferred)
- Strong analytical, organizational, and communication skills
- Ability to thrive in a fast-paced, high-volume environment
- Bachelor’s degree in Business Administration or related field (or equivalent experience)
- Clean driving record and valid driver’s license (DZ an asset)
Why Altruck?
✅ Competitive salary + performance-based bonuses
✅ Defined contribution pension plan with company match
✅ Comprehensive health, dental, vision, and wellness benefits
✅ Company-paid disability and life insurance
✅ Employee assistance program (EAP)
✅ Team events, store discounts, and on-site parking
✅ Supportive, family-owned company culture
✅ Career growth and professional development opportunities
Join Our Team
If you’re a results-oriented leader with a passion for parts, inventory, and team success, this is your chance to be part of a trusted and growing company.
As an equal opportunity employer, we are committed to providing accommodation for individuals with disabilities throughout the selection process. If you require any accommodations, please contact our HR department and we will be happy to provide support.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Types: Full-time, Permanent
Pay: $75,000.00-$88,000.00 per year
Additional pay:
- Bonus pay
Benefits:
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care
- Wellness program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Application question(s):
- Must have clean driver's abstract?
- Familiar with CDK System?
- Are you legally entitled to work in Canada?
Experience:
- Parts Management: 5 years (required)
- Leadership and People Management: 5 years (required)
- Heavy Duty Truck Parts and Inventory: 5 years (required)
Work Location: In person
About Altruck International
Altruck Story
Altruck – it’s a family thing.
Altruck was built on the idea that there had to be a better way to serve our customers. Jack Kirby dreamed of being a special service provider for his customers and assisting them, one customer at a time.
After working with International Harvester for 21 years Jack purchased the dealership in Kitchener in 1977 and became part of the growing International Dealer group. Since then, we have been trying to make the buying process as easy and simple as possible. Today, we are focused on serving you the same way – one business partner (customer) at a time.
Our business is built on a strong foundation: INTEGRITY.
Integrity in the way we treat you and each other. And integrity in the way we buy and sell trucks, parts and services.
Whether we are buying your equipment or selling one of our trucks, we do not pressure you.
You are more than a “customer” to us– You are a PARTNER and we are committed to your success! Why? Because we know that your success is what makes us successful.
We offer great products at reasonable prices. At Altruck, we are always looking for new ways to help you improve your ROI and uptime and to enhance your competitive advantage.
OUR MISSION IS SIMPLE
Today, you really need to differentiate yourself from the competition. The right business partner can improve your customer service and enhance relationships with your customers.
Having the right business partner can mean the difference between winning the business versus missing the deal. So why should you partner with Altruck?
Like you, we value simplicity, honesty and quality in our business transactions. So, we decided to offer the same quality and service to you. We are focused on new ways of serving you and managing your expectations of simple and hassle-free buying and selling experience when it comes to your transport solutions.
Great reasons to partner with Altruck
We sell the new International Trucks.
International Trucks is focused Uptime. But we know that Uptime is more than building trucks designed to stay on the road longer. It’s the renewed commitment to the industry. It’s promise to deliver innovation, tools and services to keep you moving forward. It’s performing well beyond expectations at every turn, and having the drive to be better every day. Uptime is taking pride in engineering a line of durable workhorses that keep your jobsites running on schedule. International Trucks is committed to building the highest quality trucks in the business. So, yes the new International Trucks are good. In fact they are better than good. They are great.
We are here when you need us
We understand that your business may not revolve around your trucks, but we know that it does rely on trucks for on-time delivery of products. This means maximum uptime for your fleet in most cost-effective way. We will take care of your trucks so you can focus on what you do best… taking care of your business!
We are always pushing the boundaries
We will always look beyond today to explore new ways, including cutting edge technology, such as Connected Vehicles solutions to help you improve your bottom line and uptime.
Reasonable prices
Get a fair price up front without spending hours negotiating for it.
Flexible financing, leasing and rental options to give you the competitive edge
Altruck is committed to your business success and growth. Let Altruck focus on your trucks, so you can focus on what matters: your business. We work with you to create a custom purchase agreement that works for you and your business. As a chartered member of Idealease we offer a complete range of rental, leasing and maintenance solutions. We even offer rental and dedicated contract maintenance packages for added security – You can choose one that meets your driving needs, and include the cost in your financing!