Administrative Assistant – Front Office Support & Runner
Top Benefits
About the role
We respectfully acknowledge that we live and work on the traditional, unceded territory of the Okanagan Syilx People.
We’re looking for a highly organized and energetic Administrative Assistant to join our team! This is a key support role where no two days look the same. If you enjoy being the go-to person, keeping things running smoothly, and supporting a busy office, we’d love to hear from you.
A big part of your day will be spent supporting our front desk and acting as an in-office runner—stepping in to answer phones, assist with deliveries, complete runs for reception, and ensure our office operates efficiently. You’ll also provide broader administrative support across the firm, including coordination of events, managing supplies, and assisting with internal processes.
Kidston Helm Ross Lawyers is a full-service law firm specializing in Personal Injury, Estate Litigation, Insurance Disputes, Employment Law, Real Estate and Business Law, Contract Disputes, Property Disputes, Debt Collection and Residential Tenancy Disputes, and First Nations law. Kidston Helm Ross Lawyers is a leader in legal services in the Okanagan Valley. The lawyers of Kidston Helm Ross and our support staff bring honesty, trust, and respect to every interaction with our clients and to one another.
This is a fast-paced, people-first role where being helpful, approachable, and detail-oriented is key. We’re looking for someone who thrives on variety, enjoys being a strong team player, and takes pride in keeping things running behind the scenes.
THE OPPORTUNITY:
Reception & Front Office Support
- Serve as backup for reception during lunches, breaks, and vacation coverage
- Answer phones as part of the reception support team
- Help with incoming and outgoing deliveries, including courier pickups and drop-offs
- Support reception with office runs and mail pickups
- Keep the kitchen and shared spaces clean and organized
Office Administration
- Arrange courier pickups (Purolator) and maintain related logs
- Assist with remote employee requests (printing, scanning, etc.)
- Offsite file management, including file retrieval and storage rental renewals
- Plan and coordinate internal events like staff parties, appreciation days, and team outings
- Liaise with vendors, including IT, cleaners, building maintenance, and printer suppliers
- Oversee security system access and parking assignments
- Assist with website updates and social media reviews
- Coordinate client gifts, staff appreciation items, and marketing materials
- Manage business card and promotional product orders
Office Supplies & Inventory
- Order and restock office supplies and groceries
- Maintain inventory of marketing materials and printed collateral
- Coordinate key cutting and welcome materials for new employees
- Keep stockroom organized and supply closets tidy
THE EXPERIENCE YOU BRING:
- 1–2 years of experience in an administrative, receptionist, or office support role
- Comfortable answering a multi-line phone system and managing front-desk duties
- Strong organizational skills with the ability to prioritize and manage multiple tasks
- Reliable and proactive with strong follow-through
- Excellent written and verbal communication skills
- Friendly, approachable, and service-oriented demeanor
- Strong attention to detail and ability to spot and solve problems independently
- Experience with event coordination or staff engagement activities is an asset
- Confident using common office equipment (printer, scanner, mail meter, etc.)
- Familiarity with Microsoft Office, Google Workspace, and general tech troubleshooting
- Physically able to handle light lifting or office errands (runs, deliveries, etc.)
- Comfortable working in a fast-paced, team-oriented environment
- Ability to maintain confidentiality and act with discretion
- A valid driver’s license and access to a vehicle is considered an asset (for occasional errands)
THE PROCESS:
The interview process includes:
- Remote 30-minute phone interview with Laurel Swan (she/her), HR Advisor.
- In person or remote 60-minute video interview with Laurel Swan (she/her), HR Advisor and Robert Ross (he/him), Managing Partner.
- Conduct reference, assessment, and security checks.
- Offer.
Salary Range: $19.00-$25.00 per hour
Start Date: Flexible
Perks at The Kidston Helm Ross Lawyers:
- Flexible time off including three weeks of vacation, sick days, and additional flex time throughout the year – all paid!
- Health benefits including medical coverage, dental coverage, and a health spending account including mental health.
- Continuing education opportunities.
- A hybrid work environment.
- Sponsored firm social events
Kidston Helm Ross Lawyers is committed to a fair and equitable hiring process for all candidates. To ensure that each candidate’s journey is consistent and the selection process is unbiased, the hiring managers and team members will not respond to any personal messages regarding this role or other opportunities.
We do not use fancy tech to search through resumes at Kidston Helm Ross; every resume is reviewed by a human to ensure that we attain a consistent and equitable interview process. We look forward to seeing your application!
To apply, please submit your application via the application link.
ACCOMODATIONS:
Kidston Helm Ross is proud to be an equal-opportunity employer committed to fostering an equitable, inclusive, and accessible workplace for all. We believe that candidates with disabilities have the right to accessible accommodations throughout the hiring process. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We encourage applications from all qualified candidates, including those with disabilities. If you require any accommodations, please email hr @ kidston.ca and we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.
INCLUSIVITY AT KIDSTON HELM ROSS:
Kidston Helm Ross is committed to building a transparent environment where everyone feels heard, welcomed, and included. We believe Diversity, Inclusion, & Belonging are fundamental in our vision to create a better and more inclusive future. We strongly encourage applications from Indigenous peoples, Black people, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.
Job Types: Full-time, Permanent
Pay: $19.00-$25.00 per hour
Expected hours: 37.5 per week
Additional pay:
- Overtime pay
Schedule:
- Monday to Friday
Application question(s):
- This is a full-time, in-office position based in Vernon, Monday to Friday. Are you currently located in Vernon or able to reliably commute to the office each day?
Work Location: In person
Administrative Assistant – Front Office Support & Runner
Top Benefits
About the role
We respectfully acknowledge that we live and work on the traditional, unceded territory of the Okanagan Syilx People.
We’re looking for a highly organized and energetic Administrative Assistant to join our team! This is a key support role where no two days look the same. If you enjoy being the go-to person, keeping things running smoothly, and supporting a busy office, we’d love to hear from you.
A big part of your day will be spent supporting our front desk and acting as an in-office runner—stepping in to answer phones, assist with deliveries, complete runs for reception, and ensure our office operates efficiently. You’ll also provide broader administrative support across the firm, including coordination of events, managing supplies, and assisting with internal processes.
Kidston Helm Ross Lawyers is a full-service law firm specializing in Personal Injury, Estate Litigation, Insurance Disputes, Employment Law, Real Estate and Business Law, Contract Disputes, Property Disputes, Debt Collection and Residential Tenancy Disputes, and First Nations law. Kidston Helm Ross Lawyers is a leader in legal services in the Okanagan Valley. The lawyers of Kidston Helm Ross and our support staff bring honesty, trust, and respect to every interaction with our clients and to one another.
This is a fast-paced, people-first role where being helpful, approachable, and detail-oriented is key. We’re looking for someone who thrives on variety, enjoys being a strong team player, and takes pride in keeping things running behind the scenes.
THE OPPORTUNITY:
Reception & Front Office Support
- Serve as backup for reception during lunches, breaks, and vacation coverage
- Answer phones as part of the reception support team
- Help with incoming and outgoing deliveries, including courier pickups and drop-offs
- Support reception with office runs and mail pickups
- Keep the kitchen and shared spaces clean and organized
Office Administration
- Arrange courier pickups (Purolator) and maintain related logs
- Assist with remote employee requests (printing, scanning, etc.)
- Offsite file management, including file retrieval and storage rental renewals
- Plan and coordinate internal events like staff parties, appreciation days, and team outings
- Liaise with vendors, including IT, cleaners, building maintenance, and printer suppliers
- Oversee security system access and parking assignments
- Assist with website updates and social media reviews
- Coordinate client gifts, staff appreciation items, and marketing materials
- Manage business card and promotional product orders
Office Supplies & Inventory
- Order and restock office supplies and groceries
- Maintain inventory of marketing materials and printed collateral
- Coordinate key cutting and welcome materials for new employees
- Keep stockroom organized and supply closets tidy
THE EXPERIENCE YOU BRING:
- 1–2 years of experience in an administrative, receptionist, or office support role
- Comfortable answering a multi-line phone system and managing front-desk duties
- Strong organizational skills with the ability to prioritize and manage multiple tasks
- Reliable and proactive with strong follow-through
- Excellent written and verbal communication skills
- Friendly, approachable, and service-oriented demeanor
- Strong attention to detail and ability to spot and solve problems independently
- Experience with event coordination or staff engagement activities is an asset
- Confident using common office equipment (printer, scanner, mail meter, etc.)
- Familiarity with Microsoft Office, Google Workspace, and general tech troubleshooting
- Physically able to handle light lifting or office errands (runs, deliveries, etc.)
- Comfortable working in a fast-paced, team-oriented environment
- Ability to maintain confidentiality and act with discretion
- A valid driver’s license and access to a vehicle is considered an asset (for occasional errands)
THE PROCESS:
The interview process includes:
- Remote 30-minute phone interview with Laurel Swan (she/her), HR Advisor.
- In person or remote 60-minute video interview with Laurel Swan (she/her), HR Advisor and Robert Ross (he/him), Managing Partner.
- Conduct reference, assessment, and security checks.
- Offer.
Salary Range: $19.00-$25.00 per hour
Start Date: Flexible
Perks at The Kidston Helm Ross Lawyers:
- Flexible time off including three weeks of vacation, sick days, and additional flex time throughout the year – all paid!
- Health benefits including medical coverage, dental coverage, and a health spending account including mental health.
- Continuing education opportunities.
- A hybrid work environment.
- Sponsored firm social events
Kidston Helm Ross Lawyers is committed to a fair and equitable hiring process for all candidates. To ensure that each candidate’s journey is consistent and the selection process is unbiased, the hiring managers and team members will not respond to any personal messages regarding this role or other opportunities.
We do not use fancy tech to search through resumes at Kidston Helm Ross; every resume is reviewed by a human to ensure that we attain a consistent and equitable interview process. We look forward to seeing your application!
To apply, please submit your application via the application link.
ACCOMODATIONS:
Kidston Helm Ross is proud to be an equal-opportunity employer committed to fostering an equitable, inclusive, and accessible workplace for all. We believe that candidates with disabilities have the right to accessible accommodations throughout the hiring process. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We encourage applications from all qualified candidates, including those with disabilities. If you require any accommodations, please email hr @ kidston.ca and we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.
INCLUSIVITY AT KIDSTON HELM ROSS:
Kidston Helm Ross is committed to building a transparent environment where everyone feels heard, welcomed, and included. We believe Diversity, Inclusion, & Belonging are fundamental in our vision to create a better and more inclusive future. We strongly encourage applications from Indigenous peoples, Black people, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.
Job Types: Full-time, Permanent
Pay: $19.00-$25.00 per hour
Expected hours: 37.5 per week
Additional pay:
- Overtime pay
Schedule:
- Monday to Friday
Application question(s):
- This is a full-time, in-office position based in Vernon, Monday to Friday. Are you currently located in Vernon or able to reliably commute to the office each day?
Work Location: In person