Manager, Security Operations - Vancouver Convention Centre
Top Benefits
About the role
PavCo is the owner and operator of two of Canada’s premier venues for events, BC Place Stadium and the Vancouver Convention Centre. We are hiring a Manager, Security Operations for our iconic Vancouver Convention Centre (VCC) .
The Manager, Security Operations oversees the day-to-day responsibility for the VCC security program, which is vital in ensuring the public safety of guests, partners, and employees. This role oversees the policies, procedures, and systems related to all aspects of security for the venue and surrounding infrastructure, and acts as the operational manager for the security partner contract.
WHAT YOU WILL DO
- Providing leadership to the Guest Services Operations Centre (GSOC), the communications and operations hub of the building that performs as the backbone of VCC public safety & event delivery
- Liaising with other departments to plan and coordinate security resources for year-round events
- Developing, implementing, managing, and communicating policies and procedures related to all aspects of security
- Managing the Operations Leads and Operations Coordinators
- Overseeing incident investigations, access control systems, fire systems, and security systems (alarms and closed-circuit camera systems)
- Determining issue resolution for escalated Incident and First Aid Reports
- Acting as operational manager for security partner contract
- Playing a critical role in emergency response as back up for both Incident Commander and Operations Chief during incident command and in overseeing drills
WHAT YOU WILL BRING
- Post-secondary education and training in relevant discipline(s) including security services, policing public/business administration or emergency management
- ICS 200 Certificate from JIBC and Security Worker License considered assets
- 5-7 years experience in a complex and dynamic environment managing public safety & security in a large venue including event security and crowd management with a focus on leadership and developing strong teams
- Thorough knowledge and comprehension of applicable legislation, regulations, standards, professional principles and practices (Building and Fire Code, the Criminal Code of BC, Provincial Statutes, Municipal by-laws)
- Experience in contract management
- Sound working knowledge of a wide variety of standard software applications including Ungerboeck (EBMS), Microsoft Office, and cloud-based software
- Comfortable using a broad range of communications styles; able to choose appropriate, effective ways to communicate to different audiences in diverse situations
- Critical thinking skills
WHAT WE OFFER:
- Hybrid work model that offers flexibility for eligible positions
- Competitive salary
- Comprehensive health coverage to wellness programs, we’ve got you covered from day one
- BC Public Service Pension Plan, an additional 17% to your overall compensation
Only candidates qualified for the role will be contacted.
About BC Pavilion Corporation (PavCo)
BC Pavilion Corporation (PavCo), owner and operator of BC Place Stadium and the Vancouver Convention Centre, PavCo is a Crown corporation of the Province of British Columbia, with a mandate to generate significant economic and community benefit for the people of British Columbia. Over the next five years, PavCo is forecast to generate more than $2 billion worth of economic impact within British Columbia.
PavCo is recognized as a global leader in venue development, marketing, and management. BC Place is the province’s flagship stadium, and is proudly referred to as “Canada’s Home Stadium” for international sporting events. The iconic Vancouver Convention Centre is the world’s first double LEED® Platinum certified convention facility and has twice been named “World’s Best Convention Centre”.
Across all business units, PavCo’s team of approximately 800 staff work with a diverse range of local and international partners, suppliers and clientele to host a year-round schedule of events. Together, we consistently deliver an outstanding level of commitment, skill and professionalism as we host exceptional experiences with a global audience.
For more information about PavCo and its facilities, please visit: PavCo: www.bcpavco.com BC Place: www.bcplace.com Vancouver Convention Centre: www.vancouverconventioncentre.com
Manager, Security Operations - Vancouver Convention Centre
Top Benefits
About the role
PavCo is the owner and operator of two of Canada’s premier venues for events, BC Place Stadium and the Vancouver Convention Centre. We are hiring a Manager, Security Operations for our iconic Vancouver Convention Centre (VCC) .
The Manager, Security Operations oversees the day-to-day responsibility for the VCC security program, which is vital in ensuring the public safety of guests, partners, and employees. This role oversees the policies, procedures, and systems related to all aspects of security for the venue and surrounding infrastructure, and acts as the operational manager for the security partner contract.
WHAT YOU WILL DO
- Providing leadership to the Guest Services Operations Centre (GSOC), the communications and operations hub of the building that performs as the backbone of VCC public safety & event delivery
- Liaising with other departments to plan and coordinate security resources for year-round events
- Developing, implementing, managing, and communicating policies and procedures related to all aspects of security
- Managing the Operations Leads and Operations Coordinators
- Overseeing incident investigations, access control systems, fire systems, and security systems (alarms and closed-circuit camera systems)
- Determining issue resolution for escalated Incident and First Aid Reports
- Acting as operational manager for security partner contract
- Playing a critical role in emergency response as back up for both Incident Commander and Operations Chief during incident command and in overseeing drills
WHAT YOU WILL BRING
- Post-secondary education and training in relevant discipline(s) including security services, policing public/business administration or emergency management
- ICS 200 Certificate from JIBC and Security Worker License considered assets
- 5-7 years experience in a complex and dynamic environment managing public safety & security in a large venue including event security and crowd management with a focus on leadership and developing strong teams
- Thorough knowledge and comprehension of applicable legislation, regulations, standards, professional principles and practices (Building and Fire Code, the Criminal Code of BC, Provincial Statutes, Municipal by-laws)
- Experience in contract management
- Sound working knowledge of a wide variety of standard software applications including Ungerboeck (EBMS), Microsoft Office, and cloud-based software
- Comfortable using a broad range of communications styles; able to choose appropriate, effective ways to communicate to different audiences in diverse situations
- Critical thinking skills
WHAT WE OFFER:
- Hybrid work model that offers flexibility for eligible positions
- Competitive salary
- Comprehensive health coverage to wellness programs, we’ve got you covered from day one
- BC Public Service Pension Plan, an additional 17% to your overall compensation
Only candidates qualified for the role will be contacted.
About BC Pavilion Corporation (PavCo)
BC Pavilion Corporation (PavCo), owner and operator of BC Place Stadium and the Vancouver Convention Centre, PavCo is a Crown corporation of the Province of British Columbia, with a mandate to generate significant economic and community benefit for the people of British Columbia. Over the next five years, PavCo is forecast to generate more than $2 billion worth of economic impact within British Columbia.
PavCo is recognized as a global leader in venue development, marketing, and management. BC Place is the province’s flagship stadium, and is proudly referred to as “Canada’s Home Stadium” for international sporting events. The iconic Vancouver Convention Centre is the world’s first double LEED® Platinum certified convention facility and has twice been named “World’s Best Convention Centre”.
Across all business units, PavCo’s team of approximately 800 staff work with a diverse range of local and international partners, suppliers and clientele to host a year-round schedule of events. Together, we consistently deliver an outstanding level of commitment, skill and professionalism as we host exceptional experiences with a global audience.
For more information about PavCo and its facilities, please visit: PavCo: www.bcpavco.com BC Place: www.bcplace.com Vancouver Convention Centre: www.vancouverconventioncentre.com