Application Specialist
Top Benefits
About the role
Why Choose Us We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
General Description The Application Operation team is responsible for supporting the design and development of both custom and core applications. As an Application and Database specialist, you come with a diverse skill set to implement a variety of operational service and support assignments.
In this role, you will be working with the Operations Applications team to solicit and identify business requirements, address usability concerns, and document solutions. As a member of the Operations Application Team, the Application and Database Specialist will support the Canadian Operations group in system projects to ensure timely and accurate completion of projects by gathering and analyzing data, generating and compiling reports, and processing data imports and updates to support the user community. Your success in the role depends on your ability to demonstrate and promote ethical behavior through the establishment and adherence to policies, procedures, and professional standards of conduct.
As an Application and Database Specialist with us, the minimum responsibilities are:
- Assist with the daily management of operational functions of TRUX Fleet Management Software
- Collaborate in the planning, design, development, and deployment of end-user and internal system documentation
- Gathering data on process analysis, gap analysis, design of new functionality, and product testing
- Participate in project walkthroughs – gathering data, design walkthrough, functional test plans, and implementation
- Assist with all internal software conversions to the TRUX Route Management software applications
- Participate in the testing and implementation of system upgrades and utility add-ons
- Review, analyze and maintain company data standards across servers with Import/Export/Replacement tools
- Assist with all database set up for large residential contracts requiring address and container tracking programs
- Assist with online training sessions when required
- Performs other job-related duties as assigned
What We Need From You
- Excellent communication, organizational and time management skills
- Knowledge of the transportation industry a must
- Having Waste Industry knowledge is asset
- Analytical and creative problem-solving skills
- 5 years of working and technical knowledge of SQL, Crystal Reports and/or other accepted Reporting tools, SSRS and Tableau
- 3+ years of developing reports in Tableau and SSRS from the ground floor up using various platforms and data sources
- 5 years of Support Ticketing software experience
- 5 years of Software Testing and Implementation
- 5 years of Software planning and deployment experience
- Experience with waste industry TRUX system platform is an asset
- Exposure to Workday, Salesforce, RTA systems is beneficial
- Valid Driver’s license
- Ability to travel within Canada (primarily) and sometimes to US Corporate office
- Must be able to pass all pre-employment requirements
What You’ll Get From Us
- Competitive Wages
- Retirement Plan with company match; let us help you save for your future
- Benefits; Medical, Dental, Vision
- Perks, perks, perks! Employee Assistance Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan
- Insurance: Life, Short Term/Long Term Disability
We thank all applicants for their interest but advise only those selected for an interview will be contacted. Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.
About Waste Connections of Canada
Waste Connections of Canada (formerly Progressive Waste Solutions) is one of Canada’s largest full-service, vertically integrated waste management companies, providing non-hazardous solid waste collection, recycling and landfill disposal services to commercial, industrial, municipal and residential customers. In 2016, we merged with Waste Connections, Inc., becoming the third largest solid waste management company in North America with a network of operations in 39 states, six provinces and the District of Columbia.
At Waste Connections of Canada, we pride ourselves on our strong commitment to creating a more sustainable future. Our environmental practices and technologies provide benefits including: organized, timely and safe waste removal from residential and business communities; diversion of waste from our landfills through our recycling facilities; and energy capture of landfill gases for productive use.
Beyond meeting and exceeding regulatory expectations, we work constantly to identify best management practices that promote environmental sustainability. In all of our communities, this means engaging with regulators, engineers and industry experts to learn about and implement new waste management technologies.
On a daily basis, we help homes and businesses come up with smart solutions for all of their waste needs.
Application Specialist
Top Benefits
About the role
Why Choose Us We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
General Description The Application Operation team is responsible for supporting the design and development of both custom and core applications. As an Application and Database specialist, you come with a diverse skill set to implement a variety of operational service and support assignments.
In this role, you will be working with the Operations Applications team to solicit and identify business requirements, address usability concerns, and document solutions. As a member of the Operations Application Team, the Application and Database Specialist will support the Canadian Operations group in system projects to ensure timely and accurate completion of projects by gathering and analyzing data, generating and compiling reports, and processing data imports and updates to support the user community. Your success in the role depends on your ability to demonstrate and promote ethical behavior through the establishment and adherence to policies, procedures, and professional standards of conduct.
As an Application and Database Specialist with us, the minimum responsibilities are:
- Assist with the daily management of operational functions of TRUX Fleet Management Software
- Collaborate in the planning, design, development, and deployment of end-user and internal system documentation
- Gathering data on process analysis, gap analysis, design of new functionality, and product testing
- Participate in project walkthroughs – gathering data, design walkthrough, functional test plans, and implementation
- Assist with all internal software conversions to the TRUX Route Management software applications
- Participate in the testing and implementation of system upgrades and utility add-ons
- Review, analyze and maintain company data standards across servers with Import/Export/Replacement tools
- Assist with all database set up for large residential contracts requiring address and container tracking programs
- Assist with online training sessions when required
- Performs other job-related duties as assigned
What We Need From You
- Excellent communication, organizational and time management skills
- Knowledge of the transportation industry a must
- Having Waste Industry knowledge is asset
- Analytical and creative problem-solving skills
- 5 years of working and technical knowledge of SQL, Crystal Reports and/or other accepted Reporting tools, SSRS and Tableau
- 3+ years of developing reports in Tableau and SSRS from the ground floor up using various platforms and data sources
- 5 years of Support Ticketing software experience
- 5 years of Software Testing and Implementation
- 5 years of Software planning and deployment experience
- Experience with waste industry TRUX system platform is an asset
- Exposure to Workday, Salesforce, RTA systems is beneficial
- Valid Driver’s license
- Ability to travel within Canada (primarily) and sometimes to US Corporate office
- Must be able to pass all pre-employment requirements
What You’ll Get From Us
- Competitive Wages
- Retirement Plan with company match; let us help you save for your future
- Benefits; Medical, Dental, Vision
- Perks, perks, perks! Employee Assistance Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan
- Insurance: Life, Short Term/Long Term Disability
We thank all applicants for their interest but advise only those selected for an interview will be contacted. Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.
About Waste Connections of Canada
Waste Connections of Canada (formerly Progressive Waste Solutions) is one of Canada’s largest full-service, vertically integrated waste management companies, providing non-hazardous solid waste collection, recycling and landfill disposal services to commercial, industrial, municipal and residential customers. In 2016, we merged with Waste Connections, Inc., becoming the third largest solid waste management company in North America with a network of operations in 39 states, six provinces and the District of Columbia.
At Waste Connections of Canada, we pride ourselves on our strong commitment to creating a more sustainable future. Our environmental practices and technologies provide benefits including: organized, timely and safe waste removal from residential and business communities; diversion of waste from our landfills through our recycling facilities; and energy capture of landfill gases for productive use.
Beyond meeting and exceeding regulatory expectations, we work constantly to identify best management practices that promote environmental sustainability. In all of our communities, this means engaging with regulators, engineers and industry experts to learn about and implement new waste management technologies.
On a daily basis, we help homes and businesses come up with smart solutions for all of their waste needs.