Supervisor, Bodily Injury Claims
Top Benefits
About the role
Motivating Others Is What Motivates You There’s always that one person in a group who knows how to keep everyone moving and motivated. They’re confident, calm in the midst of chaos and able to keep the team on track. We’re hoping that person is you! We’re looking for a Claims Supervisor to lead our Litigated Bodily Injury team.
What Moves You
- You’re a spirited and experienced professional who knows how to keep your team motivated and on track.
- You embrace being a mentor and enjoy sharing your knowledge and experience to help others grow.
- When it comes to keeping yourself and others organized, you always have a plan and a backup plan.
- You use your excellent communication skills to get your point across in a way everyone understands.
What You’ll Do
- Provide training and development for bodily injury claim adjusters.
- Review files and provide settlement authority.
- Monitor monthly reports for reserving accuracy and audit files as required.
- Stay current on industry trends and case law.
- Maintain workflow, production and performance expectations.
- Ensure claims handling practices provide fair outcomes and adhere to legislative and regulatory requirements.
- Promote excellent member service and support customer concerns in a timely manner.
- Adhere to claims policy procedures and injury guidelines.
- Champion innovative ways to maintain and improve employee engagement.
- Foster positive partnerships and collaboration with our injury managers and supervisors, legal counsel, experts, industry peers and other AMA business units.
- Enroll in AMA leadership educational programs and work towards insurance industry educational designations.
What You’ve Done
- You have or are working towards your CIP or FCIP Designation from the Insurance Institute of Canada.
- You’re no newbie with at least 10 years of experience handling bodily injury and liability files.
- Strong knowledge of litigation procedures and file handling is essential.
- You’re experienced in coaching and mentoring others. Bonus points if you have supervisory experience in an injury claims environment.
What You’ll Get
- A competitive salary with customizable benefits and an outstanding Retirement Savings Program.
- Great discounts on AMA services including memberships, insurance, travel and more.
- A work environment that prioritizes learning opportunities and career development, with dedicated learning time.
- Paid vacation and other paid time off including a Volunteer Day and a flexible “Me Day”.
- We’re Albertans protecting Albertans, and by joining our locally-based insurance company, you’ll be helping your neighbours protect what matters most.
Work Model Hybrid
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
About AMA - Alberta Motor Association
AMA is a multi-service organization representing 1 million Albertans. While most often known for our roadside assistance program, we also offer travel, registries and insurance services, Alberta’s largest driver education school, a member rewards program and member events in our communities. Part of the CAA and AAA family, we’re focused on our member’s needs and guided by their values to provide products, services and advocacy to help them live confidently.
Anyone here will tell you that we’re a different kind of employer, and it all comes down to how we treat our members - and each other. We've boiled it down to just two words: Practically Family. That’s not just a catchy phrase, we live it every day through simple gestures.
Practically Family is the web developer heading off shift who stops to help a team member carry items in the door, the insurance advisor who uses their break to pick up an extra coffee for a co-worker who’s having a bad day, or the registries agent who takes the time to help a member put their new licence plate on their vehicle. Not to mention all the birthday parties, free food days and wedding showers we throw for each other!
Taking care of one another, encouraging one another. It’s what family does, and what being Practically Family is all about. If you can picture yourself answering yes to the question, “Am I treating this member or colleague like a close family member or friend?” with every interaction, you’re our kind of people!
Supervisor, Bodily Injury Claims
Top Benefits
About the role
Motivating Others Is What Motivates You There’s always that one person in a group who knows how to keep everyone moving and motivated. They’re confident, calm in the midst of chaos and able to keep the team on track. We’re hoping that person is you! We’re looking for a Claims Supervisor to lead our Litigated Bodily Injury team.
What Moves You
- You’re a spirited and experienced professional who knows how to keep your team motivated and on track.
- You embrace being a mentor and enjoy sharing your knowledge and experience to help others grow.
- When it comes to keeping yourself and others organized, you always have a plan and a backup plan.
- You use your excellent communication skills to get your point across in a way everyone understands.
What You’ll Do
- Provide training and development for bodily injury claim adjusters.
- Review files and provide settlement authority.
- Monitor monthly reports for reserving accuracy and audit files as required.
- Stay current on industry trends and case law.
- Maintain workflow, production and performance expectations.
- Ensure claims handling practices provide fair outcomes and adhere to legislative and regulatory requirements.
- Promote excellent member service and support customer concerns in a timely manner.
- Adhere to claims policy procedures and injury guidelines.
- Champion innovative ways to maintain and improve employee engagement.
- Foster positive partnerships and collaboration with our injury managers and supervisors, legal counsel, experts, industry peers and other AMA business units.
- Enroll in AMA leadership educational programs and work towards insurance industry educational designations.
What You’ve Done
- You have or are working towards your CIP or FCIP Designation from the Insurance Institute of Canada.
- You’re no newbie with at least 10 years of experience handling bodily injury and liability files.
- Strong knowledge of litigation procedures and file handling is essential.
- You’re experienced in coaching and mentoring others. Bonus points if you have supervisory experience in an injury claims environment.
What You’ll Get
- A competitive salary with customizable benefits and an outstanding Retirement Savings Program.
- Great discounts on AMA services including memberships, insurance, travel and more.
- A work environment that prioritizes learning opportunities and career development, with dedicated learning time.
- Paid vacation and other paid time off including a Volunteer Day and a flexible “Me Day”.
- We’re Albertans protecting Albertans, and by joining our locally-based insurance company, you’ll be helping your neighbours protect what matters most.
Work Model Hybrid
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
About AMA - Alberta Motor Association
AMA is a multi-service organization representing 1 million Albertans. While most often known for our roadside assistance program, we also offer travel, registries and insurance services, Alberta’s largest driver education school, a member rewards program and member events in our communities. Part of the CAA and AAA family, we’re focused on our member’s needs and guided by their values to provide products, services and advocacy to help them live confidently.
Anyone here will tell you that we’re a different kind of employer, and it all comes down to how we treat our members - and each other. We've boiled it down to just two words: Practically Family. That’s not just a catchy phrase, we live it every day through simple gestures.
Practically Family is the web developer heading off shift who stops to help a team member carry items in the door, the insurance advisor who uses their break to pick up an extra coffee for a co-worker who’s having a bad day, or the registries agent who takes the time to help a member put their new licence plate on their vehicle. Not to mention all the birthday parties, free food days and wedding showers we throw for each other!
Taking care of one another, encouraging one another. It’s what family does, and what being Practically Family is all about. If you can picture yourself answering yes to the question, “Am I treating this member or colleague like a close family member or friend?” with every interaction, you’re our kind of people!