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MS Dynamics 365 Consultant/ Tech Lead

Yochana26 days ago
Senior Level
full_time

About the role

Position Name – MS Dynamics 365 Functional Consultant/BA

Contract Type – Fulltime

Location – Remote Canada

Job Description:

  • 7-12 Years of experience in IT
  • 6-8 Years on Dynamics CRM (including Dynamics 365 CE Cloud, which is a must).
  • Must have demonstrable architecture & design experience in Functional Consulting on Dynamics 365 CRM in the role of Functional Consultant/Business Analyst in at least two large, end-to-end large MSCRM implementations, that include complex functionality, more than one module of Dynamics 365 CRM (Sales / Service / Marketing / Field Service) multiple integrations and multi-geo rollouts.
  • Must have thorough knowledge of and experience in implementing at least two modules of Dynamics 365 CRM, viz. Sales / Service / Field Service / Marketing.
  • Excellent customer facing and documentation skills.
  • Should have demonstrable experience in conducting customer facing requirements workshops, JAD sessions, capture and documentation of user stories, building product backlog, conducting functional fit-gap analysis, authoring BRD / FSD and getting them signed-off by customers.
  • Must have some experience in modern workloads:
  • Power Platform: specially Power Automate and Power BI, experience in Power Apps in preferred.
  • Experience in Azure AI/ML, Azure IOT platform and Virtual Agent is high preferable.
  • Experience in working in an Agile DevOps is a must.
  • Experience in BFSI – CRM implementations is good to have.

Position Name – MS Dynamics 365 Tech Lead

Contract Type – Fulltime

Location – Remote Canada

Job Description:

  • 7-12 Years of experience in IT
  • 6-8 Years of hands-on experience in Microsoft Dynamics CRM, including mandatory expertise in Dynamics 365 Customer Engagement (CE) Cloud.
  • The ideal candidate must have proven architecture and design experience, having served as a Technical Lead or Architect on at least two large-scale, end-to-end Dynamics 365 CRM implementations. These projects should involve complex business functionality, multiple Dynamics 365 modules (such as Sales, Service, Marketing, or Field Service), extensive integrations, and multi-region deployments. Must have thorough knowledge of and experience in implementing at least two modules of Dynamics 365 CRM, viz. Sales / Service / Field Service / Marketing.
  • Excellent customer facing and documentation skills.
  • Should have demonstrable experience in conducting customer facing requirements workshops, JAD sessions, capture and documentation of user stories, building product backlog, conducting functional fit-gap analysis, authoring BRD / FSD and getting them signed-off by customers.
  • Must have some experience in modern workloads:
  • Power Platform: specially Power Automate and Power BI, experience in Power Apps in preferred.
  • Experience in Azure AI/ML, Azure IOT platform and Virtual Agent is high preferable.
  • Experience in working in an Agile DevOps is a must.
  • Experience in BFSI – CRM implementations is good to have.

About Yochana

IT Services and IT Consulting
201-500

Yochana: Your Trusted Workforce Partner Across North America & Beyond For over 15 years, Yochana has been a leading talent acquisition firm, connecting businesses with top professionals across industries. Headquartered in Farmington Hills, Michigan, we specialize in temporary workforce solutions, permanent placements, contract-to-hire, and recruitment process outsourcing (RPO) across the USA, Canada, Mexico, and India.

At Yochana, we go beyond traditional hiring agencies—our customized recruitment strategies and AI-driven talent solutions help businesses scale faster and smarter. Whether you need IT specialists, engineering professionals, healthcare experts, logistics personnel, or niche industry talent, our extensive candidate network ensures the right fit for your business needs.

Why Yochana? ➤ End-to-End Workforce Solutions – Temporary, Permanent, Contract, RPO & On-Site Talent Acquisition ➤ Industry-Specific Hiring – IT, Healthcare, Engineering, Finance, Logistics & More ➤ Diversity & Inclusion Focus – Promoting diverse hiring and equal opportunities ➤ Expansive Global Reach – Serving businesses across USA, Canada, Mexico & India ➤ Local Expertise – Proudly based in Farmington Hills, Michigan, connecting businesses with top professionals

Looking for recruitment agencies near me? Searching for workforce solutions in Michigan? Yochana is your trusted talent acquisition partner—connecting top companies with exceptional professionals.

📍 Learn more: www.yochana.com 📩 Contact us: hello@yochana.com | 📞 +1 248-213-6465

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