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Residence Education Programs Associate

Hybrid
$30 - $47/hour
Mid Level
temporary

About the role

Regular/Temporary

Temporary

Job Title

Residence Education Programs Associate

Job ID

70541

Location

Central Campus

Open Date

07/09/2025

Job Type

Continuing

Close Date

07/15/2025

Employee Group

Unifor Unit 1, Staff

Favorite Job

Department

HCS Residence Educ/Assessment

Salary Grade/Band

Grade 9

Salary Range

$30.84 - $47.65 (hourly)

Hours per Week

35

Posting Details

Schedule

Monday - Friday from 8:30am - 4:30pm

(35 Hours per week)

Education Level

Bachelors Degree in a relevant field of study, such as Humanities or Social Sciences

Career Level

Requires more than 4 years of relevant experience

Job Description #

JD1508

The anticipated start date of this position is July 21, 2025. This job is in the Unifor Local 5555 Unit 1 Bargaining Unit. This a continuing role with no designated end date.

Job Description

Housing and Conference Services (HCS) directly supports the University’s goal of advancing human and societal wellbeing and McMaster’s overriding vision of ‘educating for capability.’ We provide a distinctive living and learning experience for 3600 students focused on key educational priorities including community development, personal growth and wellness, academic excellence, and inclusion.

HCS concurrently drives a positive McMaster experience for guests, alumni, staff, faculty, and student by providing accommodation and event coordination, which meet the highest standards of service excellence. HCS is a proud and significant ancillary contributor to the financial health of the University and the core academic and research mission of McMaster.

HCS is currently in a time of significant expansion as capacity is expanding by 66% over the next several years. Moving from 3600 to 6000 bed spaces across 15 buildings. This expansion will diversify the housing operation dramatically, from a traditional focus on the housing needs of first year undergraduate students, to the introduction of upper year, graduate, and family housing, in addition to a constantly diversifying internal and external client base.

The annual budget for HCS is currently (pre-expansion) approximately $31 million and we employ 100+ full-time and 250 part-time staff. HCS reports directly to both the divisions of Student Affairs and Administration. HCS reports directly to both the divisions of Student Affairs, as well as Operations & Finance.

Summary:

Responsible for the development and implementation of strategic partnerships across and beyond campus to support and enhance the co-curricular first-year programming in Housing & Conference Services both within and the Living Learning Communities and to more wholesomely align with Faculty. Utilizes a diverse range of experiential learning initiatives and co-curricular activities to promote engagement, resilience, skills development, and future academic success for first-year students living in McMaster University Residence. Builds strategic partnerships with faculty, staff, student groups, student governments, and the greater Hamilton community to create a culture of community, partnership, and reciprocity.

Details:

  • Work with and advise the Department and relevant partners regarding the development, coordination and enhancement of leadership and experiential course and program design and development projects that meet learning goals for McMaster residence students.
  • Develop an effective and efficient program delivery strategy such as student-based models, seminars, workshops, and online resources that serve to optimize resources and service capacity for McMaster residence students.
  • Identify, build, cultivate and maintain relationships with campus partners and with others across the University and the greater Hamilton community to improve educational opportunities for McMaster residence students.
  • Deliver program, training, seminars, services, events, and initiatives that are based on clearly articulated learning outcomes for McMaster residence students.
  • Respond to inquiries to McMaster University’s Housing and Conference Services from community members interested in research, education, or reciprocal partnerships in residence.
  • Supervise, manage, and facilitate the development and negotiation of partnership agreements with community organizations and campus partners to improve the university experience for McMaster residence students.
  • Work collaboratively with multiple community partners, organizations, and residents to support students’ leadership development and community and campus engagement.
  • Design and implement evaluation strategies such as surveys, focus groups, and rubrics to measure program outcomes and effectiveness.
  • Align learning goals and develop new co-curricular programming for McMaster residence students.
  • Collect, analyze, and interpret data for purposes of evaluating results, communicating with partners and interested parties, and informing future planning.
  • Act as a resource expert to the campus community on issues related to student leadership education, student development and student engagement.
  • Guide students to appropriate resources, information, and services across the university.
  • Write and deliver instructional material for presentation in print and on-line formats.
  • Update Living Learning Community co-curricular programming to maintain alignment with ongoing strategic partnership developments.
  • Determine appropriate information for students to be included on the departmental website and ensure information is correct and up to date.
  • Update, maintain and verify database information for program participation for the purpose of program review and reporting.
  • Participate on related committees and working groups to promote the work of the Housing & Conference Services.
  • Research best practices in service delivery and resources available by conducting regular scans of literature, attending conferences, and reviewing other institutional websites.
  • Understand research methodologies used in student development and adult education research and be able to evaluate empirical and theoretical research.
  • Update and maintain detailed knowledge of information about leadership education and development programs and services offered across campus.
  • Contribute primary and secondary research for new program and project concepts to determine potential fit and viability.
  • Obtain further training or certification, as necessary to stay current in the leadership development field.
  • Collect routine information and files to word process routine documents such as correspondence and forms, and inputting data into spreadsheets and databases.
  • Initiate collaborations and partnerships using a multi-departmental team approach in support of an integrated approach to providing services and promoting a shared approach for student success.
  • Advise students and groups of students engaged in leadership processes, both position and non-positional, to ensure they have access to the supports and resources available to help them succeed in their leadership activities.
  • Act as a resource expert to the campus community on issues related to student leadership education, student development and student engagement.
  • Refer students to appropriate resources, information, and services across the University.
  • Conduct proper needs assessment to assess areas of student needs and wants to promote leadership development.
  • Designing workshops and presentations.
  • Develop an effective and efficient program delivery strategy such as student-based models, seminars, workshops, and online resources that serve to optimize resources and service capacity for McMaster residence students.

Requirements:

  • Bachelors Degree in a relevant field of study, such as Humanities or Social Sciences
  • Requires more than 4 years of relevant experience.

Supervision:

  • Ongoing responsibility for supervising up to 9 casual employees at any one time.

How To Apply

To apply for this job, please submit your application online.

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.

As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.

Job applicants requiring accommodation to participate in the hiring process should contact:

  • Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
  • Faculty of Health Sciences HR Office at ext. 22207, or
  • School of Graduate Studies at ext. 23679

to communicate accommodation needs.

Hybrid Work Language

To ensure an ongoing and vibrant University community that meets the needs of our students, staff and faculty and supports the University mission, ability to work on-site continues to be a requirement for most University positions. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.

Interview Experience

At McMaster University, we believe in a comprehensive and inclusive interview process. Our interview methods encompass a variety of approaches that allow our hiring teams to provide a flexible and accessible experience for engaging with our candidates. Throughout your recruitment process at McMaster, you may be requested to participate in a variety of formats, that may include in-person, virtual or recorded interviews. If you have any questions as you move through the hiring process, please reach out to talent@mcmaster.ca or the HR contact associated with your position of interest.

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McMaster University, one of four Canadian universities listed among the Top 100 universities in the world, is renowned for its innovation in both learning and discovery. It has a student population of 30,000, and more than 185,000 alumni in 137 countries.