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Account Manager (DTC Email/SMS)

Bedford16 days ago
$80,000 - $100,000/year
Senior Level
full_time

Top Benefits

Competitive pay
Early team opportunity
High-impact work

About the role

We're a small team of world-class DTC marketers obsessed with creating amazing emails that convert.

We're searching for a strategic thinker to manage and grow lifecycle marketing programs across email and SMS. You'll be responsible for flawless execution, high-converting campaigns, and data-backed optimizations that drive revenue for our DTC clients.

What you'll do:

  • Execute email/SMS campaigns with perfect formatting, segmentation, and brand-aligned copy
  • Own campaign calendars and queue emails in Klaviyo
  • Develop and optimize flows across the customer journey
  • Research trends, customer insights, and behavioral triggers to inform messaging
  • A/B testing content (subject lines, pop ups, offers, design)
  • Coordinate cross-functional teams (designer, project manager, copywriter) to deliver strong email marketing plans for clients
  • Identify high-impact opportunities and propose solutions
  • Own the entire email/SMS plan for 5-8 DTC brands

What you bring:

  • 2-4 years of lifecycle/email marketing experience (DTC/eCommerce preferred)
  • Strong copy instincts + ability to write or revise copy to match brand voice
  • Hands-on experience with Klaviyo or similar ESPs (flows, logic, segmentation, testing)
  • Ability to juggle multiple accounts
  • Bias for action and problem-solving - you take ownership, not orders

Who thrives here:

  • People who take initiative, spot problems early, and bring solutions before being asked
  • You don't disappear at 4:59pm when things are on fire - you help resolve them
  • Marketers who CARE about craft - the copy, the logic, the customer, the result
  • Teammates who thrive in fast-paced environments and aren't afraid to own the outcome

What's in it for you:

  • Competitive pay  - we value top talent and will compensate you
  • Early team opportunity  - shape the future of a fast-growing company
  • High-impact work  - your ideas won't sit in a backlog - they'll go live, fast
  • Real growth  - direct exposure to strategy, clients, decision making

Pay: $80K-$100K

About Bedford

201-500

Your Trusted DTC Growth Partner.

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