Job #:

9685 Division Operations Vacancy Type Full-time Permanent Affiliation Non-Union: Management & Exempt Grade Contract Length:

06

of Vacancies:

1 Salary/Hourly Range 88,552.18 - 106,262.62 Hiring Range/wage 88,552.18 - 97,407.40 Work Details (Days/hours) 36.25 hours per week, occasional evening and weekend work Posted Date 6/27/25 Existing Or New Existing Deadline To Apply 7/11/25 What We Offer In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive benefits package that meets the various needs of our diverse employees, including:

• Minimum three (3) weeks of paid annual vacation days, increasing with years of service;
• Four (4) paid personal days;
• Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
• Health and dental benefits, including a health spending account available upon your start date;
• Employee and family assistance program;
• Maternity and parental leave top up (93% of base salary);
• Training and development programs including tuition reimbursement of $1500 per calendar year.
• Fitness membership discount;

Make a difference Are you passionate about nurturing revitalized communities and TCHC residents by providing programs, services and partnerships aimed at their needs and looking for an opportunity to work with an organization that is dedicated to improving the lives of residents from diverse backgrounds?

Do you want to use your leadership experiences to influence community growth? If this sounds like your ideal career, then Toronto Community Housing is the place for you!

Supported by the Manager, Community Safety and Support, the Supervisor is responsible for supervising a team of staff accountable for the effective and efficient program delivery of active living, social recreation and centralized programing.

What You’ll Do Team Leadership:

• Support, coach and develop staff team to meet program deliverables and divisional objectives
• Identify team building opportunities and recognition opportunities
• Assist in providing input into performance reviews for staff
• Identify training needs and develop standard training plans for program staff
• Ensure that WHIMS, Health and Safety and labour standards/practices are maintained in a consistent and documented fashion

Program Delivery And Resource Management

• Develop programs and coordinate activities needed to implement active living (e.g., Rookie Ball, Kickstart, Midnight Basketball), social recreation (e.g., gardening and beautification programs) and other centralized programs
• Coordinate all activities needed to implement program plans while maintaining high standards of service excellence
• Ensure safety of program spaces and report deficiencies for timely follow-up
• Ensure program evaluations are complete
• Provide feedback to Manager for program improvement and innovation
• Coordinate Home Run Scholars Program

Communication

• Identify, coordinate and schedule timely communication of program timelines and schedules within the internal and external partners
• Document programs for the purpose of showcasing flagship activities to the organization and public
• Respond to inquiries, questions or complaints related to programs and documents follow-up actions

Logistics And Administration

• Maintain records keeping system for all programs
• Maintain and update all related process and procedure manuals related to programs
• Maintain necessary records keeping and tracking systems used to measures program outputs for the purpose of evaluation and reporting
• Ensure all needed resources are ordered, inventoried and safely maintained in order to support program delivery
• Coordinate the all logistics needed to ensure program efficient program delivery such as moving supplies, purchasing ordering supplies and equipment

What You’ll Need

• College diploma in recreation and leisure services or related program, or equivalent experience
• 3 years’ experience supervising large-scale community recreation programs
• Experience working with Youth and Children
• Experience in partnership development and management
• Extensive knowledge of a broad range of sports and recreation activities
• Strong writing skills including grant, proposal and report writing
• Experience supervising unionized staff is preferred
• Experience in conducting community needs assessments
• Progressive experience in program delivery and community development
• Proven ability to foster positive relationships with children, youth and parents
• Strong conflict management and negotiation skills
• Requires a valid, non-probationary, Province of Ontario class “G” driver’s license
• Ability to work flexible and varied hours (some evening and weekends are required

PLEASE NOTE

• Applicants 18 years of age and over, must present a valid and suitable Police Reference Check (i.e. Vulnerable Sector Check) prior to commencing employment with TCHC.

What’s Next Once you apply, we’ll review your resume and cover letter to determine if your skills and experience match the qualifications for the role. Only qualified candidates will be contacted to move forward in the hiring process. If you are contacted, the process will include an interview, written/practical test, and reference check.