Position Description

We are Canada's largest independent information technology services firm, and after 45 years, we're still growing! Join us as a "Technical Lead".

Your future duties and responsibilities

• We are seeking a professional who can lead Credit Card projects and changes for Client’s Credit card Platforms as individual contributor. This person will be responsible for identifying downstream impacts, mapping of data to services, recommending solutions and providing alternative approaches to meet requirements. Works closely with all application/client teams that support credit cards throughout the entire lifecycle to the change/project. Reviews and approves all Designs, development, execution, and plans for TSYS, and Credit Card Vendors Applications in various environments. Provides immediate response to production program problems.
• The lead is accountable for supporting and leading Intakes/engagement of development/testing/business teams impacted by the change/activity.
• Lead all the technical activities/assessment for all Platform related vendors.
• Supports Platform QA, e2e, UAT and other testing teams requiring Platform technical SME.
• Provides support and recommendations to Solution Architecture, project teams, development teams on the solutions pertaining to platform data/services and functionality.
• Supports PM’s and other leads to co-ordinate scheduled, planning for project plans for Platform scope
• Key stakeholder in all requirements sessions, system diagrams, Design reviews, provides recommendation for approval of the Platform
• Responsible for raising risk awareness and work with team on mitigation and being part of the solution
• Lead all activities related to Data Mapping for all Platform vendor changes
• Lead and recommend Data usage for vendor services such as API and MQ.
• Ability to understand and perform analysis with request/responses to triage issues and investigations
• Assigned as a Tech Lead for the following type of changes (outside of Platform led)
• Platform is accountable for ensuring we are leveraging real time data the most optimal way that is efficient to the platform and cost effective to business.
• Conducts independent analysis and assessment to resolve strategic issues.
• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.

Required Qualifications To Be Successful In This Role

• Typically, 3-7 years of work experience in IT or business environment and/or B.S./B.A. in computer science, engineering, information systems, math or business.
• TSYS applications knowledge including TS2, TLP, Quick Remit, Centresuite, API’s, MQ’s, etc.
• TSYS expertise for both Consumer and Commercial platforms
• TSYS integration knowledge
• Knowledge of the SDLC, testing concepts, methodologies, metrics, automated testing frameworks .
• Problem solving skills including the ability to troubleshoot and identify problem areas throughout testing.
• Collaborate well with others. Ability to translate technical concepts into easy-to-understand terms.
• Able to analyze data and use testing metrics to highlight improvement opportunities.
• Technical proficiency gained through education and/or business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Come join our team—one of the largest IT and business consulting services firms in the world.