Top Benefits
About the role
Charter Specialist
SOUTHLAND is currently seeking a charter administration support professional to join our team in Calgary. This role is responsible for addressing the needs of charter customers and delivering exceptional customer service.
Principal Duties and Responsibilities
- Answer phone calls, return messages, and handle inquiries
- Respond to emails and requests in a timely manner
- Assist charter drivers with questions regarding pick-up and drop-off locations
- Prepare charter waybills promptly for clients
- Attend regular charter meetings
- Be available for rotational on-call - weeknights, weekends, and holidays
Knowledge and Skills Required
- Knowledge of Highway Traffic Acts and Regulations
- Multitasking and ability to handle high-volume of workloads
- Map reading ability with knowledge of the city, specifically road systems and attractions in the Calgary area
- Maintain a high degree of confidentiality and professional conduct within a high-volume environment
- Ability to communicate effectively with drivers, clients, and internal partners
- Proficiency in Microsoft Office
Working Conditions
This is a permanent, full-time position working Monday through Friday from 8:00 am to 5:00 pm. Availability for rotational on-call is required including evenings, weekends, and holidays.
Job Types: Full-time, Permanent
Pay: $20.00 per hour
Expected hours: 40 per week
Benefits:
- Company events
- Employee assistance program
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
Work Location: In person
About Southland Transportation
SOUTHLAND Transportation is committed to safety and service in the people transportation business. SOUTHLAND operates school, charter, commuter, and specialized transportation buses throughout Alberta and in Saskatchewan.
SOUTHLAND's reputation for leadership and quality comes from the integrity and dedication of talented staff. It was the first school bus company in Canada to have its training program nationally recognized and certified by the Motor Carrier Passenger Council of Canada and is a proud member of the Student Transportation Association of Saskatchewan, Alberta Student Transportation Advisory Council, Alberta School Bus Contractors Association, and Partners in Compliance.
Top Benefits
About the role
Charter Specialist
SOUTHLAND is currently seeking a charter administration support professional to join our team in Calgary. This role is responsible for addressing the needs of charter customers and delivering exceptional customer service.
Principal Duties and Responsibilities
- Answer phone calls, return messages, and handle inquiries
- Respond to emails and requests in a timely manner
- Assist charter drivers with questions regarding pick-up and drop-off locations
- Prepare charter waybills promptly for clients
- Attend regular charter meetings
- Be available for rotational on-call - weeknights, weekends, and holidays
Knowledge and Skills Required
- Knowledge of Highway Traffic Acts and Regulations
- Multitasking and ability to handle high-volume of workloads
- Map reading ability with knowledge of the city, specifically road systems and attractions in the Calgary area
- Maintain a high degree of confidentiality and professional conduct within a high-volume environment
- Ability to communicate effectively with drivers, clients, and internal partners
- Proficiency in Microsoft Office
Working Conditions
This is a permanent, full-time position working Monday through Friday from 8:00 am to 5:00 pm. Availability for rotational on-call is required including evenings, weekends, and holidays.
Job Types: Full-time, Permanent
Pay: $20.00 per hour
Expected hours: 40 per week
Benefits:
- Company events
- Employee assistance program
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
Work Location: In person
About Southland Transportation
SOUTHLAND Transportation is committed to safety and service in the people transportation business. SOUTHLAND operates school, charter, commuter, and specialized transportation buses throughout Alberta and in Saskatchewan.
SOUTHLAND's reputation for leadership and quality comes from the integrity and dedication of talented staff. It was the first school bus company in Canada to have its training program nationally recognized and certified by the Motor Carrier Passenger Council of Canada and is a proud member of the Student Transportation Association of Saskatchewan, Alberta Student Transportation Advisory Council, Alberta School Bus Contractors Association, and Partners in Compliance.