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Veterinary Client Care Receptionist

Nelson, BC
$19/hour
Mid Level
part_time

Top Benefits

A supportive, fun, team-oriented environment
Competitive compensation
Paid sick/personal days

About the role

Join Our Team at Selkirk Veterinary Hospital!

Selkirk Veterinary Hospital is growing, and we’re looking for a Full-Time Veterinary Receptionist to join our dedicated and compassionate team.

Our team includes 6 Veterinarians, experienced Registered Veterinary Technologists (RVTs), and a supportive group of staff who are passionate about animal care. As an AAHA-accredited small animal hospital, we provide top-tier care to cats, dogs, and exotic pets 7 days a week. Our Fear Free Certified team specializes in low-stress handling to ensure every pet—and every person—feels safe, respected, and welcome.

Why Work With Us?

We believe in caring for our team as much as we care for our patients. We offer:

  • A supportive, fun, team-oriented environment
  • Competitive compensation
  • Paid sick/personal days
  • Employee Assistance Program (EAP)
  • Extended Health Benefits
  • RRSP Program
  • Generous veterinary discounts (for your pets and your extended circle)
  • Uniform allowance
  • Opportunities for professional growth and development

Your Role Will Include:

  • Creating a warm, professional environment for clients and patients
  • Answering phones, scheduling appointments, and checking clients in/out
  • Issuing invoices and accurately processing payments
  • Responding promptly to emails and messages
  • Assisting retail customers and sharing product knowledge
  • Liaising between clients and medical team
  • Maintaining a clean and welcoming reception area

What We’re Looking For:

  • Excellent communication and customer service skills
  • Experience in customer service, front office reception, or veterinary reception (preferred)
  • Strong multitasking and organizational abilities in a busy environment
  • Comfort working with computers, and capacity of learning a range of veterinary and administrative software
  • A calm, can-do attitude and a willingness to learn
  • A positive, team-focused attitude that contributes to our supportive and respectful workplace culture.
  • A passion for animals and a desire to make a difference in their care
  • Availability to work weekdays and weekends, as necessary.

Ready to make a difference every day? We’d love to hear from you.

To Apply: Please send us your resume AND cover letter telling us why you’d be a great fit.

Job Types: Full-time, Part-time

Pay: From $19.00 per hour

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • RRSP match
  • Store discount
  • Vision care
  • Wellness program

Schedule:

  • Day shift
  • Monday to Friday
  • Weekends as needed

Application question(s):

  • Are there any days you are unavailable to work?
  • What are your compensation expectations?

Experience:

  • Customer service: 1 year (preferred)

Work Location: In person

About P3 Veterinary Partners

Hospitals and Health Care
501-1000

P3 Veterinary Partners is a young, dynamic, and innovative Canadian veterinary practice group that empowers veterinary teams to live their passion and focus on unparalleled care for pets and the people who love them. Our vision is to be the best place to work in veterinary healthcare, and our mission is to provide the best possible medical, surgical, and preventative care. P3 was created as an alternative to the traditional corporate model. We do not impose policies that interfere with medical decisions. Our team members are empowered to employ their clinical intuition and develop customized treatment plans, and simultaneously enjoy countless home office supports. A medical advisory board to compliment P3's unparalleled commitment to CE, a comprehensive Total Compensation package that includes a 100% employer-paid health benefits package, a flexible approach to scheduling, and the opportunity for mobility within the P3 network are a few perks enjoyed by our team members. The best of both worlds. The best place to work in veterinary healthcare. If you are looking for a progressive environment where each individual is heard, and recognized for their unique contributions, we'd love to talk.