Clinical Manager, 2C Medicine
About the role
Position: Clinical Manager, 2C Medicine
Location: Credit Valley Hospital
Status: Permanent Full Time
Department: Medicine
Posted Date: Wednesday May 28, 2025 -Friday June 13, 2025 closing @ 11:59 AM EST
Salary per Annum: $115,450.000 – $173,150.00 (Salary band placement to commensurate with experience)
A New Kind of Health Care for a Healthier Community. That’s our mission at Trillium Health Partners (THP), one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, along with several satellite locations, THP serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities, and is a teaching hospital affiliated with the University of Toronto.
If you are passionate about your career, motivated to improve the health of the community, committed to excellence, quality and patient safety consider joining our Better Together team!
Position Overview
Reporting directly to the Director, In-Patient Medicine, with accountability to the Program Chief & Medical Director, Medicine, the Clinical Manager, is an integral member of the Program’s leadership team. This role has responsibility for a team on Unit 2C Medicine at the Credit Valley Hospital . Unit 2C-Medicine is currently an acute, in-patient unit whose team cares for patients with complex and often chronic medical conditions.
The successful candidate will excel in operational effectiveness; is committed to patient-centred design; and has a passion for leading workplace transformation within an inter-professional setting.
In particular, we are seeking a dynamic leader who has a demonstrated history of achieving results; leading complex change and who is able to think critically and strategically in a fast-paced environment. Furthermore, the successful candidate consistently demonstrates our values of compassion, excellence and courage when leading the delivery of an exceptional patient experience.
Leadership Responsibilities
- Plan, coordinate and effectively manage resources and operations (e.g. financial, human, physical space, equipment and materials, day to day operations) in alignment with the Hospital’s strategic plan.
- Oversee the quality of care delivered by the inter-professional team in collaboration with the other leaders in the Program, and partners in Quality and Risk, Professional Practice and Human Resources.
- Accountable for medicine patient flow and the effective management of patient transitions within and beyond the hospital.
- Recognize, assess and mitigate risks related to patient care and provider safety.
- Implement and monitor recommendations associated with patient safety incidents.
- Review, analyze and apply program performance data to support decision-making and continuous quality improvement.
- Responsible for overall target of achieving results related to improving patient experience, improving measurable quality outcomes, financial stewardship and provider/staff joy in work.
- Manage all aspects of employee relations including: human resource planning; recruitment, performance management; coaching/mentoring and professional development.
- Manage unit specific aspects of patient relations including managing complaints, liaising with patient relations, communicating with patients and their families.
- Actively lead components of and support the overall execution of the In-Patient Medicine work plan.
- Foster a culture of wellness and Joy in work within the unit and broad Inpatient Medicine team.
- Proven ability to lead a team of healthcare professionals, fostering a collaborative and high-performing work environment focused on patient safety, quality of care, and adherence to best practice.
- Demonstrated leadership experience in managing a telemetry unit within a medical setting, including overseeing the optimization, and continuous improvement of telemetry monitoring within Medicine.
Qualifications
- Regulated Health Professional in Ontario; Nursing background preferred Baccalaureate degree required; Master’s degree preferred (e.g. Health Administration, Leadership, Quality).
- Minimum five years of formal leadership experience in clinical operations, preferably in hospital setting.
- Excellent performance and attendance record required.
- Excellent oral, written and non-verbal communication skills.
- Ability to navigate ambiguity in a complex and fast-paced environment.
- Proven success in managing change and transforming workplace culture.
- Proven ability to manage multiple, competing priorities in fast paced healthcare setting.
- Demonstrated skills in financial management.
- Experience in building and sustaining a culture of continuous improvement
Notes to applicants:
If you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code to consider this opportunity.
Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage. To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.
Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted. Trillium Health Partners is recognized under the French Language Services Act.
As a condition of employment, we require all staff to be fully vaccinated for COVID19, in addition to other vaccinations required by the Public Hospitals Act.
About Trillium Health Partners
Trillium Health Partners is a leading hospital with an outstanding record of performance, fiscal responsibility and quality patient care. The hospital encompasses three main sites – Credit Valley Hospital, Mississauga Hospital and Queensway Health Centre – offering the full range of acute care hospital services, as well as a variety of community-based, specialized programs.
Our intention is to achieve the highest quality of care that is easily accessible for our community, at the lowest cost. We are committed to creating an exceptional experience for everyone who walks through our doors.
As our diverse community continues to grow and age, and as more people are living with chronic diseases, we’re taking into account the inevitable changes on the horizon. We know that to continue to deliver exceptional patient care, we must think and act differently, and take a new and innovative approach to the delivery of health care. We envision a new kind of health care for a healthier community – an inter-connected system of care that is organized around the patient, both inside the hospital and beyond its walls. Through partnership, working in a coordinated way across the system, we can meet the needs of our patients and continue to provide outstanding, sustainable quality patient care.
As partners in creating a new kind of health care, we are Better Together.
Clinical Manager, 2C Medicine
About the role
Position: Clinical Manager, 2C Medicine
Location: Credit Valley Hospital
Status: Permanent Full Time
Department: Medicine
Posted Date: Wednesday May 28, 2025 -Friday June 13, 2025 closing @ 11:59 AM EST
Salary per Annum: $115,450.000 – $173,150.00 (Salary band placement to commensurate with experience)
A New Kind of Health Care for a Healthier Community. That’s our mission at Trillium Health Partners (THP), one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, along with several satellite locations, THP serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities, and is a teaching hospital affiliated with the University of Toronto.
If you are passionate about your career, motivated to improve the health of the community, committed to excellence, quality and patient safety consider joining our Better Together team!
Position Overview
Reporting directly to the Director, In-Patient Medicine, with accountability to the Program Chief & Medical Director, Medicine, the Clinical Manager, is an integral member of the Program’s leadership team. This role has responsibility for a team on Unit 2C Medicine at the Credit Valley Hospital . Unit 2C-Medicine is currently an acute, in-patient unit whose team cares for patients with complex and often chronic medical conditions.
The successful candidate will excel in operational effectiveness; is committed to patient-centred design; and has a passion for leading workplace transformation within an inter-professional setting.
In particular, we are seeking a dynamic leader who has a demonstrated history of achieving results; leading complex change and who is able to think critically and strategically in a fast-paced environment. Furthermore, the successful candidate consistently demonstrates our values of compassion, excellence and courage when leading the delivery of an exceptional patient experience.
Leadership Responsibilities
- Plan, coordinate and effectively manage resources and operations (e.g. financial, human, physical space, equipment and materials, day to day operations) in alignment with the Hospital’s strategic plan.
- Oversee the quality of care delivered by the inter-professional team in collaboration with the other leaders in the Program, and partners in Quality and Risk, Professional Practice and Human Resources.
- Accountable for medicine patient flow and the effective management of patient transitions within and beyond the hospital.
- Recognize, assess and mitigate risks related to patient care and provider safety.
- Implement and monitor recommendations associated with patient safety incidents.
- Review, analyze and apply program performance data to support decision-making and continuous quality improvement.
- Responsible for overall target of achieving results related to improving patient experience, improving measurable quality outcomes, financial stewardship and provider/staff joy in work.
- Manage all aspects of employee relations including: human resource planning; recruitment, performance management; coaching/mentoring and professional development.
- Manage unit specific aspects of patient relations including managing complaints, liaising with patient relations, communicating with patients and their families.
- Actively lead components of and support the overall execution of the In-Patient Medicine work plan.
- Foster a culture of wellness and Joy in work within the unit and broad Inpatient Medicine team.
- Proven ability to lead a team of healthcare professionals, fostering a collaborative and high-performing work environment focused on patient safety, quality of care, and adherence to best practice.
- Demonstrated leadership experience in managing a telemetry unit within a medical setting, including overseeing the optimization, and continuous improvement of telemetry monitoring within Medicine.
Qualifications
- Regulated Health Professional in Ontario; Nursing background preferred Baccalaureate degree required; Master’s degree preferred (e.g. Health Administration, Leadership, Quality).
- Minimum five years of formal leadership experience in clinical operations, preferably in hospital setting.
- Excellent performance and attendance record required.
- Excellent oral, written and non-verbal communication skills.
- Ability to navigate ambiguity in a complex and fast-paced environment.
- Proven success in managing change and transforming workplace culture.
- Proven ability to manage multiple, competing priorities in fast paced healthcare setting.
- Demonstrated skills in financial management.
- Experience in building and sustaining a culture of continuous improvement
Notes to applicants:
If you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code to consider this opportunity.
Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage. To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.
Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted. Trillium Health Partners is recognized under the French Language Services Act.
As a condition of employment, we require all staff to be fully vaccinated for COVID19, in addition to other vaccinations required by the Public Hospitals Act.
About Trillium Health Partners
Trillium Health Partners is a leading hospital with an outstanding record of performance, fiscal responsibility and quality patient care. The hospital encompasses three main sites – Credit Valley Hospital, Mississauga Hospital and Queensway Health Centre – offering the full range of acute care hospital services, as well as a variety of community-based, specialized programs.
Our intention is to achieve the highest quality of care that is easily accessible for our community, at the lowest cost. We are committed to creating an exceptional experience for everyone who walks through our doors.
As our diverse community continues to grow and age, and as more people are living with chronic diseases, we’re taking into account the inevitable changes on the horizon. We know that to continue to deliver exceptional patient care, we must think and act differently, and take a new and innovative approach to the delivery of health care. We envision a new kind of health care for a healthier community – an inter-connected system of care that is organized around the patient, both inside the hospital and beyond its walls. Through partnership, working in a coordinated way across the system, we can meet the needs of our patients and continue to provide outstanding, sustainable quality patient care.
As partners in creating a new kind of health care, we are Better Together.