Jobs.ca
Jobs.ca
Language
Q Dental logo

Dental Office Administrator

Q Dental8 days ago
Langley, BC
CA$25 - CA$35/hour
Mid Level
Part-time

Top Benefits

Casual dress
Company events
Dental care

About the role

A fast grow dental clinic in Langley, BC. We are currently looking for an experienced dental office administrator. Applicant must be a good team player, reliable, cheerful, very well organized, and have a strong ability to multitask in a friendly environment. Knowledge of ClearDent software are priority, must have strong knowledge of insurance claim policies, limits, pre-authorizations, estimates and other aspects of dental administration.

Location: A140-20487 65 Ave, Langley BC v2y 3k7

Main responsibilities:

1. Greeting Customers/Customer Service

  • Greet customers when they arrive at the clinic and provide outstanding customer service.
  • Create a file for each new customer and update existing customer files.
  • Answer phone calls and reply to customer e-mails with a keen understanding of aeshetic procedures.
  • Book customer appointments and manage the appointment calendar.
  • File and follow up patient's insurance claim.
  • Contact with clinic patients and follow up patient's treatment.
  • Prepare customer files for next-day appointments

2. Reception Management

  • Implement the clinic’s opening and closing procedures.
  • Manage correspondence and postal mail.
  • Establish the day's treatments in collaboration with the consultant.
  • Manage the clinic’s info e-mail inbox.
  • Ensure that the reception area, boutique area and waiting area are properly maintained and stocked.
  • Order office supplies and beverages.
  • Close batches, balance daily reports and transfer receivables to accounting.
  • Ensure availability of cash in the register and notify the person in charge.

3. Customer Invoicing

  • Prepare customer invoices and verify invoices daily.

Qualifications

  • Dental receptionist: 5 years (Must)
  • Dental assisting: 1 year (Preferred)
  • English, Mandarin (Must)
  • Cantonese

Required personal competencies:

  • Customer oriented.
  • Ability to communicate effectively.
  • Demonstrated teamwork and collaboration skills.
  • Strong knowledge of insurance claim
  • Demonstrated initiative and autonomy.
  • Ability to plan and coordinate activities.
  • Demonstrated rigor, reliability and flexibility.

Availability: Weekday and one weekend.

For further details, please send us your resume at provided email. We are actively interviewing applicants and look forward to meeting you!

Job Types: Part-time, Permanent

Pay: $25.00-$35.00 per hour

Expected hours: 8 – 24 per week

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • On-site parking
  • Paid time off
  • Store discount

Flexible language requirement:

  • French not required

Schedule:

  • Day shift
  • Weekends as needed

Experience:

  • Dental receptionist: 5 years (required)

Language:

  • Mandarin (required)

Work Location: In person

About Q Dental

Dentists
51-200