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Goodreid Investment Counsel logo

Client Administrator

Toronto, Ontario
Mid Level
full_time

Top Benefits

Competitive salary
Health spending account plan
Hybrid office/home work environment

About the role

Our Company

Goodreid Investment Counsel is a private, employee-owned boutique investment management firm that focuses primarily on the needs of high-net-worth investors and institutions. Founded in 1986, we have over three decades of experience in managing money and are planning for continued growth in our business.

For more information about our firm, visit our website www.goodreid.com.

The Position

We are seeking to hire a Client Administrator to support two of our Client Portfolio Managers in their client service and business development activities.

The ideal candidate will be self-motivated, organized, detail and process-oriented, willing to learn, apply best practices and adapt to change. The candidate will have prior experience in a similar administrative support role, preferably in the financial industry.

Your role will be to:

  • Work alongside Client Portfolio Managers and interact with clients throughout the account opening and onboarding process.
  • Built relationships with existing clients and become their trusted contact for administrative needs
  • Create new and improve existing processes to ensure account opening and client service workflow is efficient and accurate
  • Generate, organize, and maintain client files and e-documents and files on an ongoing basis.
  • Communicate and interact effectively with clients and service providers in person, by phone, email and in writing as needed.
  • Respond to client inquiries and provide client support.
  • Collaborate with service providers to complete operational requests and updates.
  • Enter and manage data in various software applications, including our client relationship management system and portfolio management system.
  • Generate reports from various systems as required.

Qualifications:

  • Post-secondary education preferred.
  • Prior experience in the financial industry and/or demonstrable investment knowledge.
  • Proficiency with Microsoft 365 suite of applications and an aptitude for learning new software and information systems.
  • Proficiency in Hubspot CRM, and Portfolio Management Systems an asset
  • Strong organizational skills and attention to detail.
  • Excellent written and verbal communication skills.

Benefits:

  • Competitive salary
  • Health spending account plan
  • Hybrid office/home work environment
  • Opportunity to become a vital part of a growing company.
  • New office space located downtown Toronto, Queen & John

About Goodreid Investment Counsel

Investment Management
11-50

Goodreid is a boutique investment management firm that focuses primarily on the needs of high net worth investors and institutions. We offer a managed portfolio approach enabling us to provide investment solutions for individual clients, as well as pensions, estates, trusts, corporations, charitable and endowment funds, and all types of registered plans, including RRSPs, RRIFs, and TFSAs.

With many decades of combined industry experience, our portfolio managers employ a consistent disciplined investment process to ensure that an individual's portfolio is made up of quality debt offerings and some of the world's best companies. Asset allocation is personalized for each individual client which ensures the appropriate balance between capital appreciation and preservation.