Posting Number

Posting Number

SS0629

Position Information

Division

Office of Global Engagement

Department

Office of Global Engagement

Supervisor Title

Manager, International Projects, Partnership and Global Education

Location

Comox Valley(CV)

Posting Type

Internal/External Posting

Position Status

Regular

If Others, please specify

Desired Start Date

07/07/2025

Position End Date (if temporary)

Weekly work schedule (please indicate the start and end times for each day of work)

Monday to Friday, 8:30am to 4:30pm

%

100

Pay Grade

Interim M: $35.42 - $37.70

Position Summary

The Global Engagement Officer plays a pivotal role in advancing North Island College’s (NIC) strategic priorities in internationalization, intercultural engagement, and global education. Reporting to the Manager of International Projects, Partnerships, and Global Education, this position is instrumental in fostering a welcoming and inclusive environment for international students, establishing international mobility initiatives that enhance the global competencies of students, faculty, and staff; and supporting the attraction and implementation of- and reporting for- international projects.

This dynamic role involves the proactive planning, coordination, and implementation of international student engagement and orientation programs, as well as international mobility initiatives for students, faculty, and staff. A central focus of the position is the operationalization of NIC’s commitment to the Indigenization of international education, global learning opportunities, and study abroad programming. The Global Engagement Officer acts as a bridge between departments within NIC and external local, Indigenous and international community, academic, research and project funding partners, cultivating collaboration that supports impactful global initiatives.

The role also oversees the International Peer Connector program, leading, mentoring, and supervising a team of International Peer Connectors dedicated to supporting the integration and success of international students within both the campus and wider community.

In alignment with NIC’s international education plan, Journeying Together, the Global Engagement Officer assists in the planning, development, and delivery of key projects and priorities within the Office of Global Engagement. This includes supporting research, proposal development, funding applications, and project reporting and budgeting. The Global Engagement Officer is further responsible for the creation and refinement of administrative and operational systems that ensure the efficient delivery of local and international project-based programming.

Given the scope of responsibilities, this role occasionally requires navigating complex international inter-cultural environments and sensitive student matters that demand risk awareness; and thoughtful, discretionary decision-making that can have broad implications for the College community and institutional reputation and finances.

The Global Engagement Officer is aware of the mission and values of North Island College, incorporating and practicing the values in all aspects of the role.

Position Competencies

• Job Knowledge

• Judgment

• Teamwork

• Planning & Organization

• Customer Service Excellence

• Communication & Interpersonal Skills

Duties & Responsibilities

1. International mobility & global learning

• Coordinate inbound and outbound student, faculty, and staff mobility activities, including study abroad, field schools, global internships, and professional development.
• Support the planning and execution of NIC’s international mobility strategy in alignment with Journeying Together, NIC’s International Education Plan.
• Collaborate with internal departments and external partners to facilitate logistics, risk management, and reporting for inbound and outbound mobility.
• Promote global learning opportunities to NIC students through outreach, advising, and peer-led initiatives.
• Plan and develop timely and relevant on site and virtual intercultural and transition support activities in collaboration with both internal and external stakeholders including Student life, NISU, counselling, DALS, LLC and the Office of Indigenous Education, academic faculty and community resources.
• Research and stay up to date on approaches to and developments in mobility programs, pre-departure and orientation programs, risk management and safety, and international collaborations.

2. Project and program coordination

• Coordinate the execution of multiple concurrent international projects across diverse global regions, thematic, and institutional priorities.
• Monitor timelines, budgets, and deliverables; prepare progress reports and assist with financial oversight.
• Contribute to the research, writing, and submission of grant proposals and funding applications.
• Develop and coordinate detailed work plans, timelines, and deliverables in collaboration with internal teams and external stakeholders.
• Track project outcomes, provide updates to management, and suggest implementation strategies to align with evolving needs and contexts.

3. International student engagement & orientation

• Plan, coordinate, and implement orientation programs that support the transition, integration, and success of international students.
• In collaboration with NISU & Student Life, develop year-round culturally responsive engagement initiatives that foster a sense of belonging and community among international students.
• Provide frontline support and referral services for complex student concerns requiring discretion and sensitivity. Coach students toward resolution, make appropriate referrals to other student services such as advising, counselling, and Library and learning commons when necessary. Follow up as required

4. International partnerships support

• Support and maintain relationships with global institutional partners, government bodies, NGOs, and academic networks and funding bodies.
• Maintain a database of current exchange partnerships while maintaining ongoing relationships with other post-secondary institutions (in Canada and internationally) and other agencies and associations related to international education.
• Support the implementation of partnership agreements, memoranda of understanding (MOUs), and project-specific collaboration plans.
• Represent NIC in national and international forums and working groups, promoting institutional objectives and values.

5. Indigenization in international education

• Support institutional initiatives in designing and delivering programs that promote the Indigenization of international education among staff, faculty, and students.
• Collaborate with Indigenous Education, Elders, and communities to ensure culturally appropriate integration of Indigenous worldviews in the study abroad, orientation planning, and project work.
• Identify learning opportunities that support respectful engagement, intercultural competency, and critical reflection within global contexts.

6. Reporting, budgeting, and program evaluation

• Develop, track, and report on project budgets in coordination with the Manager and institutional finance teams.
• Prepare high-quality reports for internal stakeholders, external funders, and international partners to demonstrate program impact and accountability.
• Assist in identifying funding opportunities and contribute to the preparation of grant proposals, including narrative development, data analysis, and financial planning.
• Maintain accurate and up-to-date documentation, financial records, and compliance reports for all international and partnership-based programming.

7. Supervision and leadership of International Peer Connector team

• Recruit, hire, train, and supervise a team of student International Peer Connectors, ensuring alignment with program objectives and student success goals.
• Provide mentoring, performance evaluation, and professional development opportunities to foster leadership among student staff.
• Facilitate regular team meetings, trainings, and community-building initiatives to ensure effective delivery of peer support services and manage risk.

8. Operational Oversight and Internal Collaboration

• Support the development and implementation of efficient internal administrative and operational systems for regional and international programs.
• Coordinate logistical planning for events, delegations, and mobility programs in collaboration with campus services and external partners as required.
• Ensure compliance with institutional and project protocols, legal requirements, and risk management policies across all projects and initiatives.
• Ensure accuracy and relevance of web and print content for study abroad, internationalization, projects, and student activities. Research, connect and consult with other post-secondary institutions on best practices and resource development that can be used by staff, students, and faculty.

9. Institutional Strategy and Mission Alignment

• Support the implementation of Journeying Together, NIC’s International Education Plan, through project alignment, reporting, and program delivery.
• Contribute to the strategic planning efforts of the Office of Global Engagement by offering insights, recommendations, and evaluative feedback.
• Promote NIC’s mission, vision, and values through all aspects of work, with a commitment to equity, Indigenization, and global citizenship.

10**.** Other duties as may be assigned by the Manager International Partnerships, Projects and Global Education

11. Occasional travel (local, national, and international) might be required.

Required Education & Experience

1. Bachelor’s degree required in international education, global development studies, international affairs, higher education administration, or related field; this may include the equivalent post-secondary education and direct international education experience as well as formal intercultural training at the post- secondary level.

2. Experience working with complex budgets and multi-funder reporting requirements.

3. Minimum of five years of recent, directly related experience in post-secondary education, in project and program coordination, including:

• Proven ability to troubleshoot and provide real-time support while simultaneously engaging in proactive planning and coordination.
• Demonstrated experience working directly with students and faculty, offering responsive and effective support in an educational or institutional setting.

4. Experience working with culturally and socially diverse communities, such as international students, diversity in ability, and Indigenous students, Elders and community members.

Required Knowledge Skills & Abilities

• Strong understanding of international mobility frameworks, including study abroad, global internships, exchange programs, and international faculty/staff development.

• Knowledge of global higher education systems, student development theory in intercultural contexts, and indigenization and internationalization strategies.

• Demonstrated experience with international risk management, emergency protocols, and pre-departure/orientation best practices, as well as up to date knowledge on immigration requirements and travel advisories.

• Proficient in the principles of project coordination, including work planning, timeline management, budget tracking, and outcome reporting.

• Understanding of institutional grant processes and demonstrated experience with proposal writing, reporting for external funders, and project evaluation methods.

• Deep knowledge of Indigenization practices within global education and the role of Indigenous ways of knowing in curriculum, programming, and partnerships.

• Awareness of colonial impacts on education and the ability to support decolonial approaches in international contexts.

• Understanding of partnership development cycles, including Memoranda of Understanding (MOUs), institutional agreements, and relationship maintenance with international partners and stakeholders.

• Knowledge of global education networks, funding bodies, and cross-sectoral collaboration practices.

• Knowledge of student services frameworks, transition and integration strategies for international learners, and cultural adjustment challenges.

• Awareness of community and institutional resources that support international student wellbeing and engagement.

• Proven ability to manage multiple concurrent international projects and initiatives with competing deadlines and diverse deliverables.

• Skilled in coordinating cross-departmental efforts and external partnerships to ensure timely and effective execution.

• Excellent written and verbal communication skills, including public speaking, cross-cultural facilitation, and report writing.

• Strong interpersonal skills with demonstrated ability to build and sustain relationships with diverse stakeholders including students, faculty, community partners, and international institutions.

• Experience in designing and delivering training sessions, workshops, and intercultural learning experiences for a variety of audiences.

• Skill in mentoring and coaching student leaders and peer educators.

• Demonstrated experience in collecting, analyzing, and interpreting data to inform decision-making, evaluate programs, and report outcomes.

• Competence in using digital tools for project tracking, database management, budget reconciliation, and evaluation frameworks.

• Skilled in using productivity software (MS Office Suite, Google Workspace), communication platforms (Teams), and other platforms (e.g., Canva, social media platforms).

• Ability to update and manage content on institutional websites and develop print/digital materials for outreach and programming.

• Ability to align programs and services with NIC’s strategic priorities, especially the Journeying Together International Education Plan.

• Capacity to think critically and innovatively in developing responsive global engagement strategies.

• Demonstrated cultural humility, intercultural fluency, and commitment to equity, and inclusion, in education and student support.

• Ability to work respectfully and collaboratively with Indigenous communities and knowledge holders in ways that uphold reciprocal relationships.

• Ability to lead, supervise, and mentor student staff, fostering leadership, accountability, and personal growth.

• Experience in performance management and creating inclusive team environments.

• Sound decision-making skills in managing sensitive student issues and complex operational challenges.

• Ability to act with discretion, maintain confidentiality, and uphold institutional values in high-pressure or ambiguous situations.

• Willingness and capacity to travel locally, nationally, or internationally as required.

• Ability to adapt to changing priorities and work environments in a dynamic international education context. Able to work flexible hours with some long workdays and weekend work as required.

• Valid driver’s license and willingness to work off-site and/or travel to various campuses or community partner locations.

• Demonstrated high-intermediate oral proficiency in one or more languages other than English.

Special Instructions to Applicant

Please scan copies of your transcripts into one document for attachment. If your transcripts are not available at the time of application, please attach a letter or certificate of confirmation from the educational institution.

Posting Detail Information

Posting Open Date

06/23/2025

Posting Close Date

Open Until Filled

Yes