General Posting Information

POSITION:

Administrative Control Clerk

DEPARTMENT:

Medical Clinics

CONDITIONS:

Temporary part-time (0.50 FTE) for approximately twenty-two (22) months

HOURS:

Approximately 37.5 Bi-weekly Hours

SHIFTS:

Days

7.5 hours per shift (subject to change)

WAGE RANGE:

Scale Minimum Maximum

NONU $26.87/hr $32.57/hr

RESPONSIBILITIES:

• To provide clerical, reception, and communication service and support to the patient care areas and staff to optimize flow of patients and information
• Transcribing physician orders as per QCH policy
• Completing Order Entry (OE) - Processing paper and electronic requisitions, requesting consults, tests, procedures and follow-up appointments at QCH
• Maintaining statistical data as directed and initiating and maintaining the daily census, predicted discharges, working with bed board and nursing to facilitate patient flow
• Booking porters through teletracking for patient and specimen transport
• Arranging patient transport when required for discharge or transfer to another facility
• Responding to questions and requests from patients and families and directing them to the appropriate persons and resources
• Preparing and closing patients’ charts according to administrative policy and unit requirements
• Demonstrate QCH values: accountability, innovation and respect

REQUIREMENTS:

• Grade 12 education
• Successful completion of/certification in medical terminology from a recognized educational institution
• 1 year related experience
• 6 months clerical/data entry experience (or enrolled in a degree/diploma program)
• Strong information technology/systems skills
• Effective interpersonal skills
• Effective coping skills and the ability to perform multiple demands while working in a fast-paced dynamic work environment
• Work under minimal supervision, work well within a team and be customer focused

Please note that according to the Ontario Health and Queensway Carleton Hospital Vaccination Policy, all applicants must be fully vaccinated unless they can provide the proof of a valid medical contraindication or exemption on the basis of protected grounds under the Ontario Human Rights Code in order to be considered for any staff or volunteer opportunities. Upon hiring, applicants must provide the proof of either government issued documentation proving they have been fully vaccinated, or present supporting documentation of a valid medical contraindication or exemption under Ontario Human Rights Code.

Thank you for your continued interest in Queensway Carleton Hospital. We deeply value and celebrate the principles of equity, diversity, inclusion, and belonging, as they are integral to the enrichment of our work environment. We believe that by fostering an inclusive and diverse community, we can achieve our mission of providing exceptional healthcare services to all individuals with compassion and respect. We encourage applicants from all backgrounds to apply. We welcome those who would contribute to the further diversification of our organization including, but not limited to women, racial or ethnic minorities, First Nations, Inuit, and Métis peoples, persons with Disabilities, and 2SLGBTQI+ communities.

At Queensway Carleton Hospital, we are committed to ensuring accessibility and accommodating the needs of all candidates throughout the entire selection process. Our dedicated recruitment team is readily available to assist individuals with any inquiries or concerns regarding accessibility and accommodations at any stage of our recruitment process. We invite you to reach out and let us know how we can best support you. We look forward to welcoming diverse talent into our team and continuing to make a positive impact in the lives of our patients and the communities we serve.