Job: Server/Bartender – Seasonal, Full-Time, Part-Time and Casual Positions

Job Purpose

Do you have a passion for people and hospitality? Join our team and become a part of something special! Our employees are ambassadors of our culture and service standards, creating memorable experiences by providing a warm welcome and outstanding hospitality. As a Server/Bartender, you will be responsible for delivering exceptional service across multiple areas of the resort, ensuring guests have a fantastic experience from start to finish. Whether taking orders, making recommendations, preparing beverages, or maintaining a clean and organized workspace, your role is key in creating a welcoming atmosphere. If you love working in a fast-paced, guest-focused environment, we want to hear from you!

Duties & Responsibilities:

• Provide attentive and knowledgeable service to guests in all food and beverage outlets.
• Maintain up-to-date knowledge of all menu items, beverage offerings, and promotions.
• Assist guests with menu selections and offer recommendations when requested.
• Accurately enter orders into the POS system and relay them to the kitchen/bar.
• Process guest payments, including cash, credit/debit cards, and room charges.
• Clear, clean, and reset tables efficiently.
• Ensure the service area remains clean, stocked, and organized, including replenishing condiments and beverage stations.
• Perform daily, weekly, and side duties as assigned.
• Promptly report guest concerns, complaints, or issues to a supervisor for resolution.
• Receive liquor and supply orders, organizing them properly.

Competencies

• Strong guest service skills with a focus on ensuring a high level of satisfaction.
• Demonstrated accountability, including time management, following instructions, and cost consciousness.
• Ability to work as part of a team, fostering positive working relationships and adapting to change.
• Capable of managing multiple service requests and organizing them for efficient service.
• Proficiency in operating a computerized POS system.
• Basic mathematical skills, including the ability to issue change without a calculator.
• Knowledge of food and beverages, including mixing alcoholic drinks according to standard recipes and a basic understanding of wine.

Conditions of Employment:

• Flexible scheduling is required, including early mornings, days, evenings, weekends, and holidays based on business needs.
• Must be 19 years or older to work in the Casino and obtain a Gaming License from the Gaming Policy & Enforcement Branch (GPEB), British Columbia.
• Must obtain or maintain a Serving It Right certification.
• Must be able to walk and stand for extended periods.

Application Process:

St. Eugene offers a competitive compensation and benefits package. Consideration will be given to those submitting a cover letter and an updated resume. Applications may be submitted by email or mail:

St. Eugene Golf, Resort & Casino

7777 Mission Road

Cranbrook BC, V1C 7E5

We would like to thank all applicants who apply; however, only those candidates selected for further consideration will be contacted