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Entry-Level Fitness Trainer

Planet Fitness3 days ago
Langley, BC
Mid Level
full_time

Top Benefits

Planet Fitness Coaching Certification
Competitive compensation packages, including medical, dental, and vision plans
Medical/Life insurance/Disability/Health/wellness programs

About the role

We are looking for Fitness Coaches to help our members with their own fitness and wellness journey! This unique role will allow you to gain incredible leadership experience that could help you grow your career here at Impact Fitness.

Fitness Coach responsibilities include but are not limited to the following:

  • Drive a positive culture through commitment, communication, and adherence to our Core Values, and ensure an ongoing commitment to the Judgement Free Zone (JFZ).
  • Ensure a consistent focus on quality communication and interactions, clean and organized clubs, and superb customer service throughout the club.
  • Ensure the safety of team members, club members, and club property.
  • Consistently and constantly demonstrate a desire to be a team player.
  • Promote/maintain consistent accountability and adherence to policies and procedures.
  • Lead our PE@PF™ program, including:
  • Promote the Judgement Free Zone™
  • Encourage all members and guests along their fitness journey within the club.
  • Advocate for the Planet Fitness Mobile App with all members, guests, and prospective members.
  • Lead sessions: Design Your Own Program™, New Member Orientation, Core, Stretch, Upper Body, Lower Body, PF360™ Strength, PF360™ Burn, TRX™.
  • Maintain a positive Net Promoter Score (NPS)
  • Respond to member questions and concerns in a timely and professional manner.
  • Accurately describe and promote membership options with members, guests, and prospective members.
  • Ensure repair and maintenance of both the facility and equipment to brand standards.
  • Assist AM/CM in tracking, achieving, and maintaining all key performance indicators (KPIs).
  • Elevate concerns to the AM or CM as needed.
  • Other duties as assigned.

Fitness Coach Qualifications

  • Service-oriented and able to resolve member concerns.
  • Basic computer proficiency.
  • Upbeat and positive attitude.
  • Punctuality and reliability are a must.
  • Minimum High School Diploma or GED Equivalent and must be 18 years of age or older.
  • 1-2 years of experience in either customer service, coaching, or leading teams.
  • Initiative and strong communication skills.
  • Great organizational, relationship-building, and problem-solving skills.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Willingness and aptitude to move into an AM role within 18 months.

Fitness Coach Benefits

  • Planet Fitness Coaching Certification.
  • Competitive compensation packages, including medical, dental, and vision plans.
  • Medical/Life insurance/Disability/Health/wellness programs.
  • A strong commitment to development and internal advancement opportunities.
  • Retirement savings and investment plan with employer match.
  • Generous paid time off.
  • Free Black Card Membership.
  • Free CPR certification.

Social Responsibilities

Enable all people to enhance their lives through an affordable, high-value, non-intimidating, judgement-free fitness environment. We commit to connecting with each community we serve on a grassroots level by joining our communities with local involvement of our time and financial resources.

Working Environment

This position operates in a customer-facing environment in retail locations. This position routinely uses standard office equipment such as computers, phones, photocopiers, scanners, filing cabinets, and fax machines.

Physical Requirements

While performing the job responsibilities, the employee must regularly talk and hear. Employees are often required to sit, stand, and use their hands and fingers to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.

Position Type/Expected Hours of Work

This is a full-time, exempt position. This description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time or without notice. We are a 24/7 business operation.

EEO Statement

Impact Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruiting, hiring, career advancement, and all other employment practices.

About Planet Fitness

Wellness and Fitness Services
10,000+

Planet Fitness is taking the fitness industry by storm!

Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand.

With more than 2,600 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

NOTE TO JOB APPLICANTS: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.